2022 Lexus NX

27 complaints on file, page 1 of 2.

1. Filed Sep 22, 2026Failure Feb 19, 2026Riverside, CAAutomatic emergency braking, Warning, Service brakes

   2022 Lexus NX 350h, VIN JTJGKCEZ6N2002622. On multiple documented occasions since 2022, while backing up, the vehicle's rear camera/backup system has detected an object that was not present and automatically applied the emergency brake, causing a sudden hard stop with no actual obstruction — at least 7 times per dealer records (repair orders dated 8/11/2022 and 7/19/2023, Lexus of Riverside), including once with my child in the vehicle. The dealer was unable to duplicate or repair the condition on either visit. Separately, the vehicle has twice become inoperative and trapped me inside — once in April 2025 near 100°F outside temperature, and once in November 2025 for over an hour, requiring AAA to replace the battery. I'm concerned this vehicle poses an ongoing safety risk from unpredictable automatic braking and electrical/lock malfunctions.

   NHTSA complaint 11766033
2. Filed Aug 28, 2026Failure Jun 22, 2026Lynnfield, MAExterior lighting

   I am happy to have anyone come look at my vehicle for inspection. My passenger headlight daytime running light LEDs have changed color and are failing in this sealed unit. I have spoken with a service technician at a body shop, and had my insurance company inspect my headlight as they all believe it is faulty. The daytime running element is a completely off-white yellowed color, while it should only be cool white LED color. This completely varied color impacts the performance and visibility of my vehicle. This different color and fading output is impacting my vehicle's visibility while on the road, and makes me less visible to other vehicle and pedestrian traffic on any and all roadways. This very problem was reported to a service and body shop repair location, and was inspected by a Lexus dealership at the request of Lexus Brand Engagement for the dealer service to inspect and report on their findings. The dealer determined the headlight would need to be replaced to repair the failing daytime running element. There have been zero warning lamps or messages about this failing headlight component, and this began to appear after the headlight on the driver's side of the vehicle was replaced because of a completely separate accident and subsequent repair. The discoloration and faded output of the daytime running element was the issue with both of these headlights, only noticed when the driver side headlight unit was completely replaced, indicating this error on the passenger side. A service technician told me directly this could be the start of a recall. I have looked online and many other NX and other Toyota-Lexus drivers are experiencing early-onset failure of these headlight components. There was mention of these components overheating and failing. My vehicle is only four years old, and Lexus Brand Engagement has refused to follow up about this failing component. This is not normal for these components to be failing at such an early point of lifetime use.

   NHTSA complaint 11760425
3. Filed Mar 27, 2026Failure Mar 25, 2026S Salt Lake, UTAutomatic emergency braking, Warnings, Service brakesCrash

   My car moved forward from the parking spot and hit a building while I was trying to stop

   NHTSA complaint 11727578
4. Filed Mar 18, 2026Failure Jan 1, 202647,748 milesMount Prospect, ILBlind spot detection

   The contact owns a 2022 Lexus NX 350. The contact stated that upon starting the vehicle, the blind spot cameras failed to properly operate. The contact stated that the Mobile App was used to activate the blind spot monitoring system while driving manually. The dealer was notified of the failure; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 47,748.

   NHTSA complaint 11725347
5. Filed Nov 13, 2025Failure Nov 6, 2025Chicago, ILUnknown or other

   The sunroof exploded while I was driving on the highway, traveling at approximately 70 mph. There was frost on the car & I had the defroster up high when initially getting into the car. However, by the time I got on the highway, it was turned down to the 2nd level. Prior to this occurring, I did not hear any noise or anything that would cause me to think there was something wrong with the sunroof. The explosion caused me to duck down immediately, but there were no other vehicles around me. The vehicle has been inspected and repaired. I filed a claim with my Insurance company & had the repairs completed at a local body shop. However, I do believe they took the vehicle to Lexus to be repaired.

   NHTSA complaint 11699244
6. Filed Oct 1, 2025Failure Jan 10, 2025Hialeah, FLAutomatic emergency braking, Service brakesCrash

   electronic parking brake that cannot be engaged while in "park,"

   NHTSA complaint 11690689
7. Filed Sep 22, 2025Failure Aug 25, 2025Cartersville, GAUnknown or other

   The transmission (Torque Converter) is shuddering at a certain RPM range when it is in 3rd gear (in between 1000-2000 RPM) in my case. (Roughly 15-25 mph) This could lead to an uneven acceleration and cause an accident. Especially in a bad traction situation ex)snow, rain, uneven surface and etc. Also, it could cause and accident due to unable to accelerate in time. The vehicle was inspected and dealership were saying it was the tire and balancing issue, but not fixed. There is no warning light associated with.

   NHTSA complaint 11688831
8. Filed Mar 6, 2025Failure Mar 6, 2025Newyork, NYCarry handle, Shell, Base, Chest clip

   Thankyou

   NHTSA complaint 11646770
9. Filed Feb 18, 2025Failure Nov 6, 2023Rocklin, CAElectrical system, Service brakes, Vehicle speed controlCrash1 injured

   [XXX] I was Braking while pulling into my Carport almost at the Rear curb, when Suddenly and without Any Warning, my 2022 NX 450h Accelerated Rapidly and sent Me up a short Hill and Crashed into a Large Tree While I still had my foot on the Brake. Then it kept Accelerating and the Front tires Dug a 4in Deep Hole while they were Spinning still with My foot on the brake! I was able to get the car into Reverse and backed it down the hill and turned it off. It wasn't Drivable due to the Extensive Front Damage, so I had it Towed it to my Local Roseville CA Lexus Dealership service and they Told Me to "Get The [XXX] out of Here". Then I had it Towed to a Repair Shop recommended by Lexus. Contacted Lexus to have an Investigation Started and it Took Almost 1 Month to Have an Investigator come out to Look at and had it Towed to Roseville Lexus To obtain the Crash Data from the Black Box. Lexus "Reviewed the Data and Found there was an Unexplained Sudden Acceleration 20 seconds before the Car jumped the curb and Crashed into the Tree." They Did Nothing. I Had My Farmer's Insurance Pay over $19,000 to Have My Car Fixed- it Took 4 mos due to Backordered Parts. Needless to Say, My Car Insurance has Skyrocketed as this is Labeled "At Fault". I Noted the Same Scenario on a NHTSA Complaint #11527971 dated 6/20/23. 2nd Complaint is for the Electrical System and a Complete Lockout on [XXX]. Went to Unlock my car and it wouldn't Unlock. Tried Multiple times, then popped off Key Cover on Handle and used the Valet key to unlock the Door. Once inside, The Car I left the Door open and when I pressed Power, it Wouldn't Start, Nor Shift, but the Steering wheel Would Turn Still. Had to have the Car Towed to Lexus. They Found that the 12v Battery had been Drained and They Claim it was "due to the Security System malfunctioning". I am due to pickup the Car after a Supposed "Fix" but They Refused to Replace the Battery at My Request. I am Very Concerned with These Issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

   NHTSA complaint 11643545
10. Filed May 30, 2024Failure May 30, 2024Flushing, NYLatch, BodyCrash

    The passenger door suddenly did not close. It was open when driving.

    NHTSA complaint 11591437
11. Filed May 3, 2024Failure May 3, 2024San Fernando, CAElectrical system

    The contact owns a 2022 Lexus NX450H. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    NHTSA complaint 11586878
12. Filed Apr 9, 2024Failure Mar 1, 2024Ridgway, COUnknown or other

    I allowed a software update to my vehicle about six weeks ago. Now, about 10 minutes after starting the car, a screen comes up, completely covering all vehicle information. The screen does not close except with repeated tapping of the X and the left bar. Closing the screen requires attention that would be better paid to road conditions and other drivers. I asked my Lexus dealer service department to get rid of the screen. They were unable to do so. They suggested contacting Lexus via the emergency button while parked. I did so but when I replied that I did not have an emergency, I was disconnected. If this screen came up when the vehicle is started, then it would not be a safety concern. But coming up 10 minutes after ignition, it is definitely a dangerous distraction. I live in a mountainous region where driving requires full attention. It is a 30 minute drive to where I can pull over and get rid of the screen. During this time I am distracted by the screen and have no access to vehicle information.

    NHTSA complaint 11581900
13. Filed Mar 14, 2024Failure Mar 14, 2024Martinez, CAElectrical system

    Safety recall was issue in July 2023. NHTSA Recall Number 23V478, Manufacturer Recall Number 23LB01. As of today March 2024, there still no remedy for the recall. I'm not able to use the car because of this safety recall. Over 8 months with no remedy or timeline when it will be fix.

    NHTSA complaint 11577482
14. Filed Mar 12, 2024Failure Dec 7, 2022Easton, PABody

    Fuel door does not open. Mis-aligned door does not open. Car has been back to the dealer twice for this problem. Both times we were told the entire assembly was replaced and both times the door was still visibly mis-aligned. See photos attached

    NHTSA complaint 11576981
15. Filed Nov 28, 2023Failure Nov 28, 2023Paradise Valley, AZUnknown or other

    Hello, I'm currently in Ontario, Canada, and I've been experiencing an issue with my car. Specifically, the driver's door refuses to open when the temperature drops below freezing. This problem is consistently occurring, making it quite inconvenient as I'm unable to access the driver's side. It appears that the sensor freezes in such conditions, preventing the door from opening externally. Its been 5 days the temperature is below freezing and my driver side door will not open from outside door handle. Fortunately, it does open from the inside. This situation becomes particularly hazardous during strong winds when I have to open the door from the passenger side, risking the door swinging open unexpectedly. This could potentially lead to fatal consequences if the door collides with a passing vehicle or motorcycle. This issue is recorded by multiple dealers, its reported on Lexus forums and i have escalated it to Lexus of London. Canada. And Lexus USA too.

    NHTSA complaint 11557308
16. Filed Nov 13, 2023Failure Nov 12, 2023High Point, NCElectrical system

    The electrical system failed. It operates just about all the systems including items that are normally operated manually. My wife entered the car and pressed the start button and the car would not start. The car locked my wife inside with no manual method for opening the door. Fortunately, I was home at the time and was able to execute a manual release of the door using a key found inside the remote. Lexus sent a AAA service truck to jump start the engine. We believe this dangerous situation is related to our previous complaint #11495096 for VIN [XXX] on 11/28/2022 where the car locked us out on two reported occasions. At vehiclehistory.com I found a similar problem reported for the Lexus RX450h, another plug-in Hybrid. In that case an amp meter was used to trace the source of the electrical drain from the battery. A faulty amplifier was consuming more power than needed and draining the 12 volt battery to a completely discharged state. There is a problem with the auxiliary battery holding a charge. There were no warnings, messages or prior symptoms. The car is available for inspection on request. We are taking it to the dealer this morning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11554781
17. Filed Sep 30, 2023Failure Aug 7, 2023Henderson, NVWheels

    I purchased a new Lexus NX 350 on Oct 15, 2022. On Aug 7, 2023, with 6300 miles, my tire and wheel flew off while I was exiting a 5 lane highway. The tire continued rolling and went through the windshield of another vehicle. I was able to get the car off to the side of the exit ramp while riding on the rotor. The dealer claimed no responsibility even though the car had been in for its initial 5K service that included a tire rotation 1300 miles earlier. I asked Lexus Corporate to inspect the vehicle to protect others from a potential serious hazard. Lexus said the lug bolts were shorter in style and incompatible with the standard lug bolts. In addition the jack was missing. Why would I or anyone change lug bolts when the wheels and tires are still original? In addition, this SUV has 20” standard run flat tires which does not include a jack..

    NHTSA complaint 11547533
18. Filed Sep 17, 2023Failure Aug 20, 2023Mandeville, LAUnknown or other

    Driving down the interstate we heard a big bang. It startled us. Had no idea what it was. Like someone was shooting at us. We pulled over to the side of the interstate to see what was going on. We checked the tires and side glass then saw the rear section of the panoramic roof had shattered. We had to find a store and purchase masking tape to hold it all together to complete our drive back home There were no vehicles around us and nothing apparently hit it to cause that. We submitted it to insurance and brought it to dealership for a quote.

    NHTSA complaint 11545044
19. Filed Sep 10, 2023Failure Aug 7, 2023Henderson, NVWheelsCrash

    My front driver tire flew off as I was exiting the expressway 8-7-22. The tire and wheel continued on to go through another vehicle’s windshield, Crash # 23080049 was filed by NV Highway Patrol Trooper E Thallon # 347.The car had 6300 miles at the time of the accident. It had its first customary 5K maintenance which included a tire rotation on 5-26-23. If I wouldn’t have been exiting the freeway, this would have happened in 5 lanes of traffic whIch could have killed me or other drivers as well. Since I drove 1391 miles since service, the dealer is claiming someone else did something to the tire. I never lost tire pressure and have had no reason to have anyone touch my tires. I purchased the car new 10-15-22 and also pre-paid for 3 years of customary maintenance as well as tire and wheel protection. The car is garage kept and just used for traveling short distances to my work/local places (within 25 miles of my home). After the dealer claimed no liability, I reached out to Lexus Corp who inspected and told me to have it fixed. I and my insurance are currently responsible for repairs, rental etc. If the dealer’s service center did not over-tighten a lug nut or not tighten one enough, there is a serious problem with this vehicle that needs to be investigated ASAP.

    NHTSA complaint 11543722
20. Filed Jun 20, 2023Failure Jun 20, 2023Fullerton, CAService brakes, Unknown or otherCrash

    A 3 cars collision involves this vehicle accelerating while my mom was holding on to the brake pedal. She was pulling into our home driveway, when suddenly it accelerate and hit my sister Prius and my dad's Rav4. See photos. No one pull into the driveway with their foot on the gas pedal. I strongly believe the agency should investigate this vehicle to capture a potential recall with this model. Available is a video of the door ring showing the car engine ramp up after forcefully stopped by two park cars.

    NHTSA complaint 11527971