AutoStatsIQ
Data through Oct 2026
Model year

2023 Lexus NX250

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (1)Complaints (0)Investigations (0)Bulletins (17)
Recall campaigns covering this model year1153k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2023 Lexus NX250 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2023 Lexus NX250

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Lexus NX250
CampaignFiledSubjectComponentVehiclesRemedy
23V-480Jul 12, 2023Electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and…Airbags152,927Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2023 Lexus NX250

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    17 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • L-TT-0323-23 May 1, 2023 · Service Bulletin/Repair Instructions
      TT: When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations
    • LSB005822 Dec 20, 2022 · Service Bulletin/Repair Instructions
      Left-hand Side Outer Rear-view Mirror Vibration While driving
    • LSB001922 Feb 27, 2023 · Service Bulletin/Repair Instructions
      TSB: Some 2022 ? 2023 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles may exhibit a condition in which the left-hand side outer rear-view mirror vibrates during vehicle operation. The mirror vibration can be observed while driving at speeds of 35 …
    • LSB000623 Feb 13, 2023 · Service Bulletin/Repair Instructions
      TSB: A head unit software update is now available for 2023 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1040 or earlier). This update provides improved performance and capability for the following…
    • LSB002922 Feb 9, 2023 · Service Bulletin/Repair Instructions
      TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh…
    • LSB003022 Feb 9, 2023 · Service Bulletin/Repair Instructions
      TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term…
    • LSB004322 Feb 2, 2023 · Service Bulletin/Repair Instructions
      TSB: This bulletin contains the vehicle specific pre-delivery services for 2023 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.
    • L-SB-0021-23 Mar 15, 2023 · Service Bulletin/Repair Instructions
      TSB: Some 2022 ? 2023 model year Lexus vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. Techstream software has been modified to indicate when confi…
    • L-SB-0058-22 Dec 20, 2023 · Service Bulletin/Repair Instructions
      TSB: Some 2022 ? 2023 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles may exhibit a condition in which the left-hand side outer rear-view mirror vibrates during vehicle operation. The mirror vibration can be observed while driving at speeds of 35 …
    • L-SB-0043-22 Sep 30, 2022 · Service Bulletin/Repair Instructions
      TSB: This bulletin contains the vehicle specific pre-delivery services for 2023 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed
    • L-TT-0306-21 Rev Sep 28, 2022 · Service Bulletin/Repair Instructions
      TT: Some 2022-2023MY Lexus vehicles with the ?21MM (Multimedia) system may experience an error with the User Profile not loading when starting the vehicle and the vehicle reverting to the Guest Profile mode.
    • LSB003022 Jul 13, 2022 · Service Bulletin/Repair Instructions
      TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term…
    • LSB002922 Jul 13, 2022 · Service Bulletin/Repair Instructions
      TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh…
    • LSB002822 Jul 13, 2022 · Service Bulletin/Repair Instructions
      TSB: 2023 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mat…
    • LSB002422 Jul 7, 2022 · Service Bulletin/Repair Instructions
      TSB: All 2023 model year Lexus vehicles are equipped with a factory-installed SiriusXM Satellite Radio, including a 90-day free customer trial. As part of the Pre-Delivery Service (PDS) process, ensure that the SiriusXM satellite radio is activated and read…
    • LSB001922 Jul 1, 2022 · Service Bulletin/Repair Instructions
      TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenan…
    • LTT031622 May 13, 2022 · Service Bulletin/Repair Instructions
      TT: To improve guest support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
    Source: NHTSA manufacturer communications files.
    About service bulletins