Complaints over time
Complaints about the 2024 Lexus NX250 peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Lexus NX250
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Canada. Owner complaints on file from Jun 20, 2023 to Jun 20, 2023.
Recall campaigns covering this model year1153k vehicles or units across those campaigns
Owner complaints1Below the median 2024 suv
Severity index0.02024 suvs average 7.6
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2024 Lexus NX250 name visibility and wipers
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2024 Lexus NX250
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-480 | Jul 12, 2023 | Electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and… | Airbags | 152,927 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Lexus NX250
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jun 20, 2023Failure Jun 11, 2023Windsor, CTVisibility/wiper
Driver side mirror vibrates constantly at highway speeds (65 mph).
NHTSA complaint 11528035
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
7 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- L-TT-0323-23 May 1, 2023 · Service Bulletin/Repair Instructions
TT: When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations - L-SB-0020-23 Rev Apr 20, 2023 · Service Bulletin/Repair Instructions
TSB: This bulletin contains the vehicle specific pre-delivery services for 2024 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed. - L-SB-0026-23 Apr 7, 2023 · Service Bulletin/Repair Instructions
TSB: 2024 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mat… - L-SB-0025-23 Apr 7, 2023 · Service Bulletin/Repair Instructions
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh… - L-SB-0020-23 Mar 14, 2023 · Service Bulletin/Repair Instructions
TSB: This bulletin contains the vehicle specific pre-delivery services for 2023 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed. - L-SB-0019-23 Mar 14, 2023 · Service Bulletin/Repair Instructions
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term… - L-SB-0016-23 Mar 13, 2023 · Service Bulletin/Repair Instructions
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenan…
Source: NHTSA manufacturer communications files.