Model yearPark outside

2017 Lincoln MKC

SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Jun 8, 2017 to Sep 26, 2026.

Recall campaigns covering this model year31.66M vehicles or units across those campaigns
Owner complaints1913.7 times the median 2017 suv
Severity index5.22017 suvs average 5.6
First 24 months8Complaints in its first two years
Complaints over time

Complaints about the 2017 Lincoln MKC peaked in 2025, with 51 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0204060201720182019202020212022202320242025512026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

67% of complaints about the 2017 Lincoln MKC name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
128
Back-over prevention
20
Electrical system
20
Powertrain
10
Driver assistance
4
Fuel system
4
Airbags
3
Brakes
3
Visibility and wipers
3
Wheels
3
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2017 Lincoln MKC

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Lincoln MKC
CampaignFiledSubjectComponentVehiclesRemedy
25V-685Oct 10, 2025Engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged inEquipment59,006Part replacement
25V-572Sep 3, 2025Rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverseBack-over prevention1,456,417Part replacement
23V-378May 26, 2023Battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or drivingPark outsideEngine and cooling142,734Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Lincoln MKC

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

191 complaints on file, page 1 of 10.

  1. Filed Sep 26, 2026Failure Aug 18, 2026Princeton, WVEngine

    My 2017 Lincoln MKC equipped with the 2.0L EcoBoost has recently experienced a serious engine failure and requires engine replacement. It developed an engine problem while driving on at least two occasions and is no longer reliable or safe to operate. No prior warning messages were observed on the vehicle. Fortunately, I was able to pull over on the side of the road and I observed smoke coming from the engine. I was then concerned about the safety of an unexpected engine failure while driving, which might cause the vehicle to stop in traffic. I have now observed green/milky contamination on the engine oil dipstick. The vehicle requires further diagnostic evaluation and engine replacement by a Ford dealership. Ford issued technical service information concerning coolant intrusion into the cylinders of 2017-2019 Lincoln MKC vehicles with 2.0L EcoBoost engines. I am reporting because I believe the engine failure may be related to this condition and may represent a safety defect. I am in the process of having the Ford dealership inspect the vehicle and likely replace the engine. I can request the engine be retained for possible inspection. Ford Lincoln has been contacted regarding this problem. They denied any post-warranty financial assistance. I am concerned the failure may be related to the coolant-intrusion condition described in Ford's technical service information.

    NHTSA complaint 11767096
  2. Filed Sep 17, 2026Failure Sep 22, 2025101,989 milesDover, OHEngine and engine cooling

    The contact's wife owns a 2017 Lincoln MKC. The contact stated that while driving at various speeds, the engine was running rough. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the #3 cylinder and spark plug had seized and there was water intrusion into the engine. Upon further investigation, the contact associated the failure with NHTSA Action Number: DP26008. The contact stated that the engine was previously replaced by an independent mechanic with parts from the local authorized dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 101,989.

    NHTSA complaint 11764929
  3. Filed Sep 4, 2026Failure Jun 2, 2026Elmwood Park, ILElectrical system

    I own a Lincoln Mkc 2017 - purchased on 2/19/19 with 12miles I have replaced 4 batteries over the years so far. I drive every day. I am never sure if the car will start. Multiple times i have a dead battery. Lincoln has a problem with this module and the electrical system. parasitic drainage issues on the battery. I don't feel safe, because there is an "unknown" draining the battery, therefore I am scared to drive the car and don't want to keep getting stranded. They have discontinued this make and model, but I am seeing the same complaints with the Corsair. My car only has 53k miles, it is in excellent condition. But unfortunately, i cannot rely on this car. I don't know what to do.

    NHTSA complaint 11762103
  4. Filed Aug 15, 2026Failure Aug 15, 2026South Daytona, FLEngine

    Check engine light on. Codes P0316, P0300, P0301, P0302. Technician confirmed via scope coolant intrusion on cylinder 1 and 2. Technician stated it is known issue with this engine and recommends a new engine for $16,169.92. This has been an ongoing issue for the past two years.

    NHTSA complaint 11757136
  5. Filed Aug 14, 2026Failure Aug 5, 2026Winona, MNEngine and engine cooling

    My husband and I own a 2017 Lincoln MKZ that was purchase new in 2018. It is equipped with the 2.0L EcoBoost engine, with approximately 69,000 miles. It has been meticulously cared for! Before the diagnosis, I noticed that when starting the vehicle and backing up, the engine would jerk slightly until I stepped on the accelerator to proceed. The check engine light then came on, which prompted me to take the vehicle to the Lincoln dealer for diagnosis. The servicing Ford/Lincoln dealer, Sugar Loaf Ford in [XXX], examined the vehicle and found coolant in a cylinder. We have been advised that the engine requires replacement. I am concerned because this appears consistent with reported coolant-intrusion problems involving the 2.0L EcoBoost engine used in certain Ford/Lincoln vehicles. A vehicle with only approximately 69,000 miles should not require complete engine replacement because coolant is entering a cylinder. We contacted Lincoln Customer Service and opened case #XXX requesting assistance. Lincoln declined our request and closed the case. Sugar Loaf Ford also contacted Lincoln on our behalf, but Lincoln again declined assistance. I am filing this complaint because I am concerned that this may be a recurring engine defect rather than normal wear. I request that NHTSA document this failure and consider it together with similar complaints involving 2017 Lincoln MKZ vehicles, particularly failures involving coolant intrusion into the cylinders and resulting engine replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11756940
  6. Filed Aug 13, 2026Failure Aug 8, 2026Ferndale, MIEngine

    Coolant intrusion into number 2 cylinder requiring full engine replacement of my 2017 my 2.0l eco boost engine

    NHTSA complaint 11756792
  7. Filed Aug 11, 2026Failure Aug 5, 2026Golden, ILEngine

    Head gasket failure where engine coolant leaked internally into the engine cylinders.

    NHTSA complaint 11756340
  8. Filed Aug 9, 2026Failure Jan 5, 2026Cypress, TXEngine

    For the last 17,000 miles, the engine light has been on. We got it checked out and there is coolant and cylinder three we change the cylinder thought it was a misfire, but the problem keeps occurring and we found out information that those engines are bad.

    NHTSA complaint 11755783
  9. Filed Jul 25, 2026Failure Jul 6, 2026Overland Park, KSEngine

    Check Engine Light present. Took car to Ford dealership. Formal diagnosis from Ford dealership: Coolant intrusion present causing misfires, specifically in cylinder 4. P0304 and P0316 codes present. This is a known manufacturing issue; however, Lincoln customer service refuses to acknowledge the problem even exists. Upon talking to the Ford dealership service members, they stated that this is a common issue. One of the service members stated he has already dealt with multiple vehicles with this exact problem this week alone. Having an engine (misfire, steam, etc) go out due to a manufacturing/design flaw, especially while driving on the highway, is a major safety issue. Service team instructed me to no longer drive vehicle which would cause catastrophic damage.

    NHTSA complaint 11752832
  10. Filed Jul 12, 2026Failure Jul 12, 2026Lachine, MIEngine, Fuel/propulsion system

    I am filing a formal safety complaint regarding my 2017 Lincoln MKC equipped with the 2.0L EcoBoost engine (VIN: [XXX]). The vehicle has experienced a severe, progressive engine failure caused by internal coolant intrusion into Cylinder 1, directly matching the structural design defect detailed by the manufacturer in Technical Service Bulletin TSB 22-2229. This defect allows pressurized engine coolant to continuously leak directly into the combustion cylinders while driving and during engine rest. This creates an immediate safety risk of vehicle hydro-locking during ignition, sudden mid-drive engine stalls at highway speeds due to severe misfires (Fault Code P0301), and unexpected engine overheating. The manufacturer has knowingly built these open-deck engine blocks with narrow coolant grooves prone to fracturing, creating an ongoing risk of sudden thermal failure and power loss in active traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11749860
  11. Filed Jul 6, 2026Failure May 6, 202636,000 milesTroy, MOBack over prevention

    Contact owns a 2017 Lincoln MKC. The contact stated that reversing at an undisclosed speed, the rear cross traffic warning system of the vehicle was inoperable. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of failure. The failure mileage was approximately 36,000.

    NHTSA complaint 11748562
  12. Filed Jul 1, 2026Failure Jun 27, 2026Frederick, MDEngine

    Check engine Light P0302 Engine Misfire Cylinder 2. I noticed Low Coolant in the overflow tank. Went to dealer They did a pressure test found coolant Intrusion inside Cylinder 2 open TSB 22-2229 Car or SUV if coolant gets into cylinder can cause engine failure

    NHTSA complaint 11747809
  13. Filed Jun 12, 2026Failure May 21, 2026Litchfield, MNEngine

    About 3 weeks ago, I was driving, and a red flashing light came on, signalling that my coolant was low. I bought radiator fluid and put it in up to the fill line. I visited my daughter, which is 11/2 hr. away. I checked the radiator reserve when I arrived at her house. The reserve was empty again. I brought it to a local mechanic shop. They diagnosed that I have coolant intrusion in the engine. They said I would need to pay for a new engine around $8800-$9200. I had purchased a lifetime extended warranty when I purchased the car. The Ford dealership diagnosed my car with the same problem as the local mechanic. They said the repair was not covered by the Powertrain warranty do to it being a manufacturing failure. I brought the car home and it has been parked since.

    NHTSA complaint 11743742
  14. Filed Jun 1, 2026Failure Apr 30, 2026135,000 milesWinston-Salem, NCEngine and engine cooling

    The contact owns a 2017 Lincoln MKC. The contact stated upon starting the vehicle, the vehicle idled roughly, and there was white smoke coming out of the exhaust. The contact stated that the vehicle was experiencing excessive coolant consumption, and the low coolant temperature warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced due to coolant intrusion. The vehicle was then taken to an independent mechanic, where it was determined that the engine replacement was not required, but the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 135,000.

    NHTSA complaint 11741342
  15. Filed May 26, 2026Failure May 26, 2026Pearland, TXBack over prevention

    The contact owns a 2017 Lincoln MKC. The contact received a second notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention) stating that the part was currently available for the recall repair. The vehicle was taken to the dealer, who informed the contact that the rearview camera needed to be replaced; however, the part was not yet available and had been ordered. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part shipment was expedited; however, the dealer had not yet received the part. The contact had not experienced a failure.

    NHTSA complaint 11740099
  16. Filed May 17, 2026Failure May 17, 2026Sterling Heights, MIUnknown or other

    Dear NHTSA Safety Defects Investigation Team, I am filing a safety complaint regarding my 2017 Lincoln MKC involving a child entrapment incident. On 05/17/2026, my vehicle locked itself while the engine was running, the key fob was inside the vehicle, and my [XXX] child was still inside the car. I was unable to gain entry to the vehicle and had to call 911/emergency responders for assistance. It took around 30 minutes from the time the vehicle got locked and for me door to be opened by the towing company sent by the 911 operator. Thankfully, the AC was turned on and my child was unharmed. The vehicle should not have allowed itself to lock under these conditions with the key present inside the cabin. This created a serious safety hazard involving a trapped child. Compounding the issue, the LincolnWay remote access system no longer functions because the vehicle’s original 3G modem became obsolete after U.S. 3G cellular shutdowns. As a result, I no longer had access to remote unlock functionality that had previously been available with this vehicle. Vehicle Information: • Year/Make/Model: 2017 Lincoln MKC • VIN: [XXX] • Approximate Mileage: [INSERT MILEAGE] • Incident Date/Time: 05/17/2026 at 4.15pm • Location: [XXX] Additional Details: • Vehicle was running at the time • Key fob was left inside the vehicle • Doors became locked unexpectedly • Child was trapped inside • 911/emergency assistance was required • LincolnWay remote services were unavailable due to obsolete 3G modem support ending I believe this issue represents a significant vehicle safety concern and request that NHTSA investigate whether similar incidents have occurred in other Ford/Lincoln vehicles equipped with these systems. The 911 call was placed around 4.15pm and I have the receipt from the Towing Service company Please let me know if any additional information or documentation is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11738438
  17. Filed May 15, 2026Failure May 4, 2026Sugar Land, TXEngine

    Lincoln MKC 2017 Engine failure due to Coolant leak. Bought new Lincoln MKC 2017. The current mileage is 52, 500. Upon Starting, engine would shake for about 10 seconds. The Engine light would come ON. Engine light would turn OFF and ON for few weeks. The Dealership diagnostic indicated code P0301. I was advised Full Engine replacement. Currently the Engine is not starting at all. I have heard it's a design issue with the Engine. I have contacted multiple Lincoln dealerships, and each one has its own engine replacement costs. Lincoln Concierge declined my request to help in anyway although it seems to be a design issue with the Engine.

    NHTSA complaint 11738067
  18. Filed May 13, 2026Failure Apr 7, 2026Marshallville, GAEngine

    I took my vehicle to the local Ford dealership for service due to a check engine light being on. They pulled the spark plug and found the cylinder full of coolant and found TSB-22-2229. I called Lincoln and was told they wouldn’t assist me because I fell outside their time and mileage limits. This issue should have been a recall due to their defective engine design. Engine replacement is very costly and the company should take responsibility for this flaw.

    NHTSA complaint 11737706
  19. Filed May 12, 2026Failure Jun 13, 2025Dublin, GAEngine

    My vehicle started stuttering & shaking when starting. Then the check engine light came on. It was diagnosed with cylinder 2 & 3 misfire. All spark plugs & coil packs replaced. It got better for about 3 months then the problem came right back. Have replaced coil packs multiple times. Took to dealer who said cylinder misfires were caused from coolant leaking & the only fix was to have engine replaced & quoted $11000. This started at about 95000 miles. Vehicle has had perfect maintenance, all oil changes done on Schedule. Dealer said motor can lock up at any moment & this was a manufacturer error.

    NHTSA complaint 11737395
  20. Filed Apr 22, 2026Failure Mar 19, 2026Freehold, NJEngine

    Issue Description: The vehicle developed a check engine light and was diagnosed with a P0302 cylinder #2 misfire. The condition persisted after basic troubleshooting, and the vehicle was taken out of service to prevent further damage. The vehicle was subsequently brought to an authorized Lincoln dealership for diagnostic evaluation. The dealership confirmed that the vehicle requires a full engine replacement due to internal engine failure. The estimated cost of repair is approximately $9,500–$10,000. This failure occurred at approximately 64,000 miles, which is significantly earlier than expected for a major engine failure. Safety Concern: The engine misfire and internal failure can lead to loss of power while driving, creating a potential safety hazard, particularly at highway speeds or during acceleration. Additional Information: Manufacturer technical service bulletins describe coolant intrusion issues in 2.0L EcoBoost engines that can lead to misfires and engine damage. The symptoms experienced in this vehicle are consistent with those described conditions. The manufacturer was contacted for assistance but declined to provide support. Summary: Premature engine failure at low mileage requiring full engine replacement, with symptoms consistent with documented issues affecting this engine type. This condition presents a potential safety concern due to possible loss of power while driving.

    NHTSA complaint 11732914
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

164 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 25B51 May 9, 2026 · Other
    Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-2019 Model Year M…
  • 25N15 S1 Apr 20, 2026 · Other
    Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
  • TSB 25-2570 Nov 26, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperat…
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • TSB 25-2005 Jan 24, 2025 · Service Bulletin/Repair Instructions
    "Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: • Customer concern of a vibration or rough idle in D or R • Shudder while driving • Lack of engine RPM • Low performance, lack of acceleratio…
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • TSB 24-2165 May 27, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • 21B09 S2 Apr 12, 2023 · Service Bulletin/Repair Instructions
    Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is…
  • SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
    For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di…
  • 20N07 S2 Sep 1, 2022 · Service Bulletin/Repair Instructions
    Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission - Transmission Extended Warranty Coverage Updated Owner Letters: 20N07/20B27 S1
  • 20B27 S1 Sep 1, 2022 · Service Bulletin/Repair Instructions
    Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission Powertrain Control Module Reprogram Submitting Owner Letters
  • 20B27 S1 Aug 31, 2022 · Service Bulletin/Repair Instructions
    Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Supplement: Program terms will be in effect through August 31, 2023 This program is now eligible for mobile re…
  • TSB 22-2309 Aug 3, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display scr…
  • SSM 50975 Jul 29, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂî/LincolnWayÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/bel…
  • 21B09-S1 Jul 28, 2022 · Service Bulletin/Repair Instructions
    Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February 2022. Vehicles o…
  • TSB 22-2287 Jul 19, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in drive (D) or reverse (R). The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of accelerati…
  • TSB 22-2230 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may b…
  • TSB 22-2229 Jun 10, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as …
  • TSB 22-2162 May 2, 2022 · Service Bulletin/Repair Instructions
    Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may b…
  • TSB 22-2133 Apr 15, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • TSB 22-2104 Mar 21, 2022 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty,…
  • SSM 50502 Feb 17, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsa…
  • SSM 50439 Jan 28, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components required in the ser…
  • SSM 50375 Dec 23, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the …
  • 21B09 Nov 3, 2021 · Service Bulletin/Repair Instructions
    Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the road equipped with…
  • SSM 50257 Nov 4, 2021 · Service Bulletin/Repair Instructions
    Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decom…
  • SSM 50097 Sep 9, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating 'Data Corrupt' or 'Configuration Failed, would you like to retry?'. IDS scan tool v…
  • SSM 50067 Aug 27, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 50039 Aug 16, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transpor…
  • TSB 21-2236 Jul 22, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport…
  • SSM 49821 May 24, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • TSB 21-2077 Mar 18, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2019 Escape/MKC Some 2017-2019 Escape/MKC vehicles equipped with all-wheel drive (AWD) may exhibit a binding/shudder and/or bump/clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. This may be due to the soft…
  • 20N07-S2 Feb 5, 2021 · Service Bulletin/Repair Instructions
    This program extends the warranty coverage of the automatic transmission torque converter for twelve (12) months from the RO date of Powertrain Control Module reflash under Customer Satisfaction Program 20B27.
  • 20N07-S1 Dec 9, 2020 · Service Bulletin/Repair Instructions
    In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while driving
  • TSB 20-2271 Dec 10, 2020 · Service Bulletin/Repair Instructions
    Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of acceleration on ta…
  • 20N07 Oct 9, 2020 · Service Bulletin/Repair Instructions
    In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance / lack of acceleration during launch, sluggish vehicle operation and shudder while driving.
  • 20B27 Oct 9, 2020 · Service Bulletin/Repair Instructions
    In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Ultimately this will require internal transmission re…
  • SSM 49210 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger …
  • TSB 20-2255 Aug 6, 2020 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicl…
  • SSM 48908 Jun 17, 2020 · Service Bulletin/Repair Instructions
    Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remove…
  • SSM 48858 May 29, 2020 · Service Bulletin/Repair Instructions
    Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two …
  • TSB 20-2171 May 18, 2020 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat p…
  • SSM 48757 Apr 22, 2020 · Service Bulletin/Repair Instructions
    Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or bel…
  • SSM 48619 Mar 9, 2020 · Service Bulletin/Repair Instructions
    SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original …
  • SSM 48423 Dec 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid t…
  • TSB 19-2346 Dec 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • SSM 48340 Nov 21, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system ha…
  • SSM 48135 Aug 14, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. deal…
  • SSM 48130 Aug 9, 2019 · Service Bulletin/Repair Instructions
    Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the gl…
  • SSM 48123 Aug 7, 2019 · Service Bulletin/Repair Instructions
    For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative batte…
  • SSM 48108 Jul 29, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: …
  • SSM 48053 Jun 24, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Respon…
  • SSM 48049 Jun 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision warning, and/or c…
  • TSB 19-2208 Jun 27, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • TSB 19-2172 Jun 13, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • SSM 47996 May 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2019 MKC vehicles built on or before 01-Apr-2019 may exhibit an air conditioning (A/C) system with a difference in the discharge temperature between the left and right vents. The left vent discharge temperature will usually be warmer than the righ…
  • SSM 47976 May 10, 2019 · Service Bulletin/Repair Instructions
    On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignmen…
  • SSM 47967 May 6, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of…
Source: NHTSA manufacturer communications files.