Complaints over time
Complaints about the 1998 Mack CL peaked in 2002, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
1998 Mack CL
Truck, diesel, built in United States. Owner complaints on file from Jan 2, 2002 to Jan 2, 2002.
Recall campaigns covering this model year28,238 vehicles or units across those campaigns
Owner complaints1Below the median 1998 truck
Severity index100.01998 trucks average 14.3
First 24 months0Complaints in its first two years
Components
100% of complaints about the 1998 Mack CL name wheels
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 1998 Mack CL
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 02V-061-002 | Mar 21, 2002 | On certain heavy duty trucks equipped with dana spicer tandem drive axle models ds463, an undersized attachment weld may fracture without warning | Suspension | 213 | Inspection |
| 99V-014-001 | Jan 22, 1999 | Vehicle description: class 8 heavy duty truck chassis equipped with mack 16,000 lb., 18,000 lb., or 20,000 lb. heavy duty steering axles | Suspension | 8,025 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 1998 Mack CL
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jan 2, 2002Failure Jan 28, 1998Caguas, PRWheels1 injured
CONSUMER WHO WROTE THIS COMPLAINT, GERMAN SANCHEZ PO BOX 7264 CAGUAS PR 00726 787-413-4631 OR 787-745-0613, WAS PARKED ON THE SIDE OF THE ROAD IN HIS 1993 MITSUBISHI MIRAGE WHEN THE LEFT REAR WHEEL OF MACK TRUCK CAME LOOSE AND HIT THE VEHICLE, SANCHEZ SUSTAINED HEAD TRAUMA, INJURY TO THE RIGHT SHOULDER, LOWER BACK AND EMOTIONAL DAMAGES. *TT
NHTSA complaint 563959
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
24 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- KC-153 Feb 2, 2023 · Service Bulletin/Repair Instructions
Mack Chassis - SB - 230 - 001 V-MAC I To V-MAC II Conversion Kit - KC-2112 Jun 21, 2022 · Service Bulletin/Repair Instructions
Programming Failure - Chassis With Cummins Engine And An Allison Transmission - KC-2143 Jun 21, 2022 · Service Bulletin/Repair Instructions
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP). - KC-745 Jun 22, 2022 · Service Bulletin/Repair Instructions
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1 - KC-750 Jun 28, 2022 · Service Bulletin/Repair Instructions
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting. - KC-663 May 18, 2022 · Service Bulletin/Repair Instructions
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions - KC-653 May 17, 2022 · Service Bulletin/Repair Instructions
Low Oil Pressure Diagnostic Process For 11 Liter Engines - KC-627 May 9, 2022 · Service Bulletin/Repair Instructions
Premium Tech Tool ( PTT ) Training Materials And Support Tools - KC-2172 May 16, 2022 · Service Bulletin/Repair Instructions
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State" - KC-2171 May 26, 2022 · Service Bulletin/Repair Instructions
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer - KC-2170 May 16, 2022 · Service Bulletin/Repair Instructions
Electronically Controlled Suspension (ECS) Losing Air Pressure - KC-2169 May 16, 2022 · Service Bulletin/Repair Instructions
Low Voltage Disconnect (LVD), Function Description - KC-2165 May 26, 2022 · Service Bulletin/Repair Instructions
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions - KC-2161 May 13, 2022 · Service Bulletin/Repair Instructions
DEF Pump Cycling periodically Hours After Key Off - KC-2158 May 26, 2022 · Service Bulletin/Repair Instructions
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions - KC-2131 May 26, 2022 · Service Bulletin/Repair Instructions
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E - KC-2116 May 26, 2022 · Service Bulletin/Repair Instructions
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions - KC-626 May 9, 2022 · Service Bulletin/Repair Instructions
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed - KC-648 May 17, 2022 · Service Bulletin/Repair Instructions
Mack - PTO Pump Speed Calculator - KC-686 May 20, 2022 · Service Bulletin/Repair Instructions
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP) - KC-698 May 24, 2022 · Service Bulletin/Repair Instructions
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination - KC-699 May 24, 2022 · Service Bulletin/Repair Instructions
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information - KC-714 May 25, 2022 · Service Bulletin/Repair Instructions
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit - KC-153 Nov 1, 2021 · Service Bulletin/Repair Instructions
SB - 230 - 001 V-MAC I To V-MAC II Conversion Kit
Source: NHTSA manufacturer communications files.