Model year

2012 Mack Pinnacle (CXU)

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year12154k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2012 Mack Pinnacle (CXU) by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

12 recall campaigns cover the 2012 Mack Pinnacle (CXU)

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2012 Mack Pinnacle (CXU)
CampaignFiledSubjectComponentVehiclesRemedy
16V-929Dec 23, 2016Affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axleSuspension200Part replacement
16V-099Feb 19, 2016Cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosenPowertrain33,981Part replacement
15V-644Oct 13, 2015Affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking…Trailer hitches448Part replacement
15V-139Mar 11, 2015Affected vehicles have a switch to release the fifth wheel latch that may invertently be pushed and cause the trailer to unintentionally…Trailer hitches262Repair or modification
14V-208Apr 18, 2014Hazard warning lights may failLighting44,047Part replacement
14V-205Apr 18, 2014White conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipesLighting1,342Inspection
14V-078Feb 21, 2014While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and…Electrical system70,208Part replacement
13V-153Apr 22, 2013These vehicles are equipped with an MGM Type 24 J-series piston parking brake chamberBrakes331Part replacement
12V-308Jul 2, 2012Hardware used to secure the windshield wiper linkage to the wiper motor may not be sufficiently torqued, and may cause the windshield wiper…Visibility and wipers1,174Part replacement
11V-461Sep 1, 2011During the coupling process, it is possible for the driver to partially close the fifth wheel lock and if solely relying on a tug test (pull…Trailer hitches113Part replacement
11V-295May 20, 2011Tubing used to assemble the affected drivelines has a nonconforming seam weld with insufficient bonding of the materialPowertrain584Part replacement
11V-272May 3, 2011Due to an incomplete "knitting" of the iron at the time of casting, inadequate structural integrity of the slack adjuster housing can occur, which…Brakes1,524Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2012 Mack Pinnacle (CXU)

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    158 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • CBR-2350 202402 Feb 21, 2024 · Service Bulletin/Repair Instructions
      CBR -Telematics Gateway (TGW) Connect Ability Issues
    • CBR-2347 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
      CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
    • CBR-202 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
      CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
    • M-465-001 202311 Nov 7, 2023 · Service Bulletin/Repair Instructions
      TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The ne…
    • M728-005A 202308 Aug 14, 2023 · Service Bulletin/Repair Instructions
      TSB: Barksdale Leveling Valve, Leak Test
    • M-141-001 202308 Aug 18, 2023 · Service Bulletin/Repair Instructions
      TSB: Air Restriction Indicator
    • KC-474-Ver5 May 2, 2023 · Service Bulletin/Repair Instructions
      CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
    • KC-614-Ver4 May 24, 2023 · Service Bulletin/Repair Instructions
      CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )
    • M-170-003 Apr 18, 2023 · Service Bulletin/Repair Instructions
      TSB: Vibration Diagnostics
    • M-170-001 Apr 18, 2023 · Service Bulletin/Repair Instructions
      TSB: Stock Vehicle Storage and Maintenance
    • M-170-002 Apr 18, 2023 · Service Bulletin/Repair Instructions
      TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada
    • KC-2116 Apr 18, 2023 · Service Bulletin/Repair Instructions
      CBR: Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
    • KC-753 Mar 14, 2023 · Service Bulletin/Repair Instructions
      Mack Chassis - TerraPro (MRU) And Low Entry (LEU) Models - Field Service Bulletin FSB 381-042, Warning Light Bar (WLB) Replacement and Software Conversion Kit - US07, US10, US10+OBD13, US14+OBD13 To US14+OBD16 Emissions, Model Years 2008 To 2017
    • KC-2254 Feb 13, 2023 · Service Bulletin/Repair Instructions
      Mack Chassis - No Gauge Cluster Backlight
    • KC-2165 Feb 10, 2023 · Service Bulletin/Repair Instructions
      Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
    • M-265-002 Sep 22, 2022 · Service Bulletin/Repair Instructions
      TSB-Charge Air Cooler t-clamp install.
    • M-451-002 Aug 6, 2022 · Service Bulletin/Repair Instructions
      2009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles
    • M-652-001 Aug 6, 2022 · Service Bulletin/Repair Instructions
      2009 Document reformatted to be published as a TSB in Impact. Axle Alignment Specifications
    • M-413-004 Aug 6, 2022 · Service Bulletin/Repair Instructions
      2009 Document reformatted to be published as a TSB in Impact. Air-Operated Clutch Assist Adjustment and Troubleshooting
    • KC-2112 Jun 21, 2022 · Service Bulletin/Repair Instructions
      Programming Failure - Chassis With Cummins Engine And An Allison Transmission
    • KC-2116 Jun 3, 2022 · Service Bulletin/Repair Instructions
      NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
    • KC-2143 Jun 21, 2022 · Service Bulletin/Repair Instructions
      (Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
    • KC-2158 Jun 3, 2022 · Service Bulletin/Repair Instructions
      Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
    • KC-2165 Jun 3, 2022 · Service Bulletin/Repair Instructions
      DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
    • KC-405 Jun 21, 2022 · Service Bulletin/Repair Instructions
      Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
    • KC-735 Jun 6, 2022 · Service Bulletin/Repair Instructions
      Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
    • KC-745 Jun 22, 2022 · Service Bulletin/Repair Instructions
      Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
    • KC-750 Jun 28, 2022 · Service Bulletin/Repair Instructions
      US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
    • KC-751 Jun 28, 2022 · Service Bulletin/Repair Instructions
      Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
    • KC-663 May 18, 2022 · Service Bulletin/Repair Instructions
      Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
    • KC-653 May 17, 2022 · Service Bulletin/Repair Instructions
      Low Oil Pressure Diagnostic Process For 11 Liter Engines
    • KC-644 May 17, 2022 · Service Bulletin/Repair Instructions
      Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
    • KC-630 May 9, 2022 · Service Bulletin/Repair Instructions
      Sensor And Parameter Value Monitor - Template Parameter List For Pre-OBD (9-Pin Diagnostic Connector) Chassis In Premium Tech Tool ( PTT ); Regeneration And Road Test Sensor Monitor Parameters - US07 And US10 Emissions, Model Years 2008 To 2013
    • KC-627 May 9, 2022 · Service Bulletin/Repair Instructions
      Premium Tech Tool ( PTT ) Training Materials And Support Tools
    • KC-2172 May 16, 2022 · Service Bulletin/Repair Instructions
      No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
    • KC-2171 May 26, 2022 · Service Bulletin/Repair Instructions
      Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
    • KC-2170 May 16, 2022 · Service Bulletin/Repair Instructions
      Electronically Controlled Suspension (ECS) Losing Air Pressure
    • KC-2169 May 16, 2022 · Service Bulletin/Repair Instructions
      Low Voltage Disconnect (LVD), Function Description
    • KC-2165 May 26, 2022 · Service Bulletin/Repair Instructions
      DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
    • KC-2161 May 13, 2022 · Service Bulletin/Repair Instructions
      DEF Pump Cycling periodically Hours After Key Off
    • KC-2158 May 26, 2022 · Service Bulletin/Repair Instructions
      Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
    • KC-2131 May 26, 2022 · Service Bulletin/Repair Instructions
      USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
    • KC-2116 May 26, 2022 · Service Bulletin/Repair Instructions
      NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
    • KC-626 May 9, 2022 · Service Bulletin/Repair Instructions
      Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
    • KC-633 May 13, 2022 · Service Bulletin/Repair Instructions
      Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
    • KC-648 May 17, 2022 · Service Bulletin/Repair Instructions
      Mack - PTO Pump Speed Calculator
    • KC-686 May 20, 2022 · Service Bulletin/Repair Instructions
      (Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
    • KC-698 May 24, 2022 · Service Bulletin/Repair Instructions
      Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
    • KC-699 May 24, 2022 · Service Bulletin/Repair Instructions
      Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
    • KC-714 May 25, 2022 · Service Bulletin/Repair Instructions
      Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
    • KC-731 May 27, 2022 · Service Bulletin/Repair Instructions
      Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
    • KC-2157 Feb 25, 2022 · Service Bulletin/Repair Instructions
      Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
    • KC-561 Feb 22, 2022 · Service Bulletin/Repair Instructions
      Engine Oil Analysis Specifications - US10 And Newer Emissions
    • KC-552 Feb 22, 2022 · Service Bulletin/Repair Instructions
      Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning – US10 And Newer Chassis
    • KC-538 Feb 21, 2022 · Service Bulletin/Repair Instructions
      Regen Fails to Start/Initiate Or Starts And Immediately Stops - US10 And US10+OBD13 Emissions
    • KC-529 Feb 21, 2022 · Service Bulletin/Repair Instructions
      System Date And Time, Information; Diagnostic Tool ( J-Pro, Premium Tech Tool ( PTT ) ) Displays Incorrect Timestamp For Diagnostic Trouble Code ( DTC ) / Fault Code Occurrences, Possible Data Link Codes Present - US07 And Newer Emissions, Common Mod
    • KC-495 Feb 16, 2022 · Service Bulletin/Repair Instructions
      Intake Pre-heater Electrical Schematics (Diagrams) - US10+OBD13, US14+OBD13 To US14+OBD16 Emissions
    • KC-492 Feb 16, 2022 · Service Bulletin/Repair Instructions
      Diagnostic Trouble Code (DTC) P04DB - Crankcase Ventilation Disconnected; US10+OBD13 To US14+OBD16 Emissions
    • KC-2157 Feb 10, 2022 · Service Bulletin/Repair Instructions
      Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
    • KC-394 Jan 19, 2022 · Service Bulletin/Repair Instructions
      Mack Chassis - CXU - Lane Departure Warning System ( LDWS ) More Sensitive To The Right-hand ( Passenger ) Side Of The Vehicle; PI0882
    Source: NHTSA manufacturer communications files.