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Model year

2015 Mazda MAZDA5

Wagon, built in Japan. Owner complaints on file from Oct 17, 2017 to Aug 5, 2026.

Recall campaigns covering this model year1580k vehicles or units across those campaigns
Owner complaints9Close to the median 2015 wagon
Severity index33.32015 wagons average 9.7
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2015 Mazda MAZDA5 peaked in 2017, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.5220172201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

22% of complaints about the 2015 Mazda MAZDA5 name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
2
Seats
2
Airbags
1
Engine and cooling
1
Adaptive equipment
1
Seat belts
1
Steering
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2015 Mazda MAZDA5

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2015 Mazda MAZDA5
CampaignFiledSubjectComponentVehiclesRemedy
16V-644Sep 6, 2016On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedlyStructure580,455Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2015 Mazda MAZDA5

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

9 complaints on file, page 1 of 1.

  1. Filed Aug 5, 2026Failure Feb 15, 2023130,000 milesMaplewood, MOSeats

    The contact owns a 2015 Mazda Mazda5. The contact stated that while parked with the vehicle occupied, the contact became aware that the rear driver’s and passenger’s side seats were melting. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.

    NHTSA complaint 11755093
  2. Filed Jul 8, 2026Failure Dec 2, 2024Annandale, VAUnknown or other

    The handle on the sliding door and driver's side broke off. We have replaced it twice already and it keeps breaking. This has not happened to me with any of my other cars in the past or present until now. It's unkown to me and it shows the part was not done well. What caught my attention is that I saw another mazda5 minivan without a handle which made me think that this is a problem with this type of car. I'm surprised it doesn't have a recall. Please help us with this. Thank you.

    NHTSA complaint 11749221
  3. Filed Jun 22, 2023Failure Jun 18, 2023Seattle, WAEquipment adaptive/mobility

    Weld failure can cause the board to tip and dump the user on the ground. This is a hazard because this piece of equipment is design for disabled users who can't stand. User found the cracked weld before it broke completely. The board was sagging from horizontal. I notified the manufacturer, then had the part repaired by a local fabricator. I have pictures showing the failure.

    NHTSA complaint 11528271
  4. Filed Dec 6, 2021Failure Dec 6, 2021Haddonfeild, NJEngineCrash

    2015 MADZDA S. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. THE CONSUMER STATED WHILE BACKING OUT OF A PARKING SPACE THE VEHICLE SUDDENLY ACCELERATED AND STRUCK ANOTHER VEHICLE.

    NHTSA complaint 11442831
  5. Filed Sep 1, 2020Failure Aug 28, 202045,000 milesSIX Mile, SCSteering

    LOSS OF POWER STEERING AT RANDOM TIMES.SRS LIGHT COMES ON AND POWER STEERING LOCKS UP WHILE DRIVING. YOU HAVE TO PULL OVER AND TURN THE CAR OFF AND RESTART IT FOR IT TO WORK AGAIN. IT'S VERY SCARY NOT KNOWING WHEN THIS WILL RANDOMLY HAPPEN AS YOUR DRIVING DOWN THE ROAD. IT COULD CAUSE AN ACCIDENT. I SEE WHERE OLDER MODELS HAVE BEEN RECALLED FOR STEERING BUT NOT NEWER ONES.

    NHTSA complaint 11352527
  6. Filed Aug 30, 2020Failure Dec 4, 2018115,000 milesAthens, GAAir bags, Seat belts, SeatsCrash4 injured

    MY 2015 MAZDA5 WAS INVOLVED IN A SINGLE VEHICLE HIGH SPEED ROLLOVER CRASH WITH 4 KIDS IN IT. THEY WERE ON A DEAD END ROAD THAT RAN PARALLEL TO A DIVIDED HIGHWAY. UPON THE INITIAL IMPACT THE FRONT AIRBAGS DEPLOYED. THE VEHICLE THEN ROLLED SEVERAL TIMES, LANDING DRIVERS SIDE DOWN 150-200 FEET FROM THE INITIAL IMPACT. NEITHER SIDE AIRBAGS DEPLOYED. THE FRONT PASSENGER SEAT WAS VISIBLY TWISTED. ALSO MY SONS SEATBELT CAME UNDONE ON IMPACT, RESULTING IN SEVERAL CRITICAL INJURIES THAT REQUIRED HIM TO BE AIRLIFTED TO A CHILDREN'S TRAUMA CENTER. THE VEHICLE WAS TOTALED. THE WEATHER WAS CLEAR, ROADS DRY AND IT WAS DAYLIGHT, A LITTLE AFTER 5PM.*DT *TR

    NHTSA complaint 11352072
  7. Filed Mar 23, 2019Failure Feb 23, 201918,500 milesSpringfield, ORUnknown or other

    MY VEHICLE WAS RECALL FOR STRUT FAILURE ON THE REAR LIFT GATE. THE RECALL REPAIR WAS COMPLETED MID 2017. RECENTLY THE STRUTS FAILED. THE CARR WAS PARKED IN MY DRIVEWAY WHEN I OPENED THE DOOR AND IT WOULDN'T STAY UP. MAZDA IS UNWILLING TO REPLACE THE DEFECTIVE PARTS (WITHOUT CHARGE) STATING THE PART IS OUT OF WARRANTY. I PURCHASED THIS VEHICLE NEW AND IT CURRENTLY HAS 18,500 MILES IN THE ODOMETER. THIS VEHICLE HAS BEEN GENTLY USED AND THIS PART SHOULD NOT HAVE FAILED SO QUICKLY. IT IS POOR PRACTICE TO REPLACE ONE DEFECTIVE PART WITH ANOTHER DEFECTIVE PART.

    NHTSA complaint 11191079
  8. Filed Oct 19, 2017Failure Aug 23, 2017Waldwick, NJParking brake

    TL* THE CONTACT OWNS A 2015 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAMSEY MAZDA OF RAMSEY, NEW JERSEY (436 STATE ROUTE 17) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WOULD BECOME AVAILABLE IN TWO WEEKS ON MORE THAN ONE OCCASION; HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    NHTSA complaint 11034532
  9. Filed Oct 17, 2017Failure Oct 16, 201717,000 milesFremont, CAService brakesCrash

    SINCERELY, [XXX] DATE: 2017/10/17 ADDRESS: [XXX] PHONE: [XXX]

    NHTSA complaint 11034020
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

198 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SA-041-26a Sep 11, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket dev…
  • SA-041-26 Jun 19, 2026 · Service Bulletin/Repair Instructions
    This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before p…
  • SA-029-26 Apr 21, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle syste…
  • SA-061-25 Dec 17, 2025 · Service Bulletin/Repair Instructions
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be …
  • 07-004-25a Dec 10, 2025 · Service Bulletin/Repair Instructions
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condens…
  • SA-039/25 Aug 22, 2025 · Service Bulletin/Repair Instructions
    Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can f…
  • SA-036-25 Aug 14, 2025 · Service Bulletin/Repair Instructions
    When replacing the SiriusXM satellite radio unit, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with an active SAT radio.
  • SA-032-25 Jun 19, 2025 · Service Bulletin/Repair Instructions
    Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (l…
  • 07-004-25 Apr 25, 2025 · Service Bulletin/Repair Instructions
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condens…
  • SA-058-24 Aug 15, 2024 · Service Bulletin/Repair Instructions
    Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  • SA-057-24 Aug 15, 2024 · Service Bulletin/Repair Instructions
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be …
  • 09-038-24 Aug 8, 2024 · Service Bulletin/Repair Instructions
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal…
  • SA-011-24b Jul 29, 2024 · Service Bulletin/Repair Instructions
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services perf…
  • SA-011-24a Jun 7, 2024 · Other
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services perf…
  • SA-011-24 Feb 12, 2024 · Service Bulletin/Repair Instructions
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per…
  • SA-032-23a Oct 11, 2023 · Service Bulletin/Repair Instructions
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be …
  • SA-039-23a Sep 13, 2023 · Service Bulletin/Repair Instructions
    Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  • SA-039-23 Jul 6, 2023 · Service Bulletin/Repair Instructions
    Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  • SA-032-23 May 24, 2023 · Service Bulletin/Repair Instructions
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be …
  • 09-016-23 Feb 28, 2023 · Service Bulletin/Repair Instructions
    Speedometer replacement procedure
  • SA-075-22 Nov 14, 2022 · Service Bulletin/Repair Instructions
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be …
  • 02-004-22a Nov 18, 2022 · Service Bulletin/Repair Instructions
    Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guid…
  • SA-008-22a Oct 17, 2022 · Service Bulletin/Repair Instructions
    Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  • 09-024-22 Jul 18, 2022 · Service Bulletin/Repair Instructions
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
  • 01-006-22 Jun 22, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer…
  • 0901316 Feb 26, 2016 · Service Bulletin/Repair Instructions
    Excessive condensation or water within the headlamp assembly caustion
  • 0901216 Feb 26, 2016 · Service Bulletin/Repair Instructions
    Paint damage Mazda pocket paint guide
  • 0901016 Feb 17, 2016 · Service Bulletin/Repair Instructions
    Stains found on kpaint during PDI
  • 0900916 Feb 17, 2016 · Service Bulletin/Repair Instructions
    HandsFree bluetooth module and/or text messaging troubleshooting procedure
  • 0900716 Feb 17, 2016 · Service Bulletin/Repair Instructions
    Speedometer replacement procedure
  • 0900516 Feb 2, 2016 · Service Bulletin/Repair Instructions
    Siriusxm satellite radio registration transfer after unit replacement
  • 0900416 Feb 2, 2016 · Service Bulletin/Repair Instructions
    PROPER USAGE OF DRIVER'S FLOOR MAT.
  • 0900316 Jan 25, 2016 · Service Bulletin/Repair Instructions
    Condensation/Fog in front and rear combination lights
  • 0800116 Feb 5, 2016 · Service Bulletin/Repair Instructions
    Passenger fAirbag deactivation (PAD) indicator light illumination
  • 0400416 Feb 26, 2016 · Service Bulletin/Repair Instructions
    Brake noise, judder and dragging diagnosis and servicing
  • 0400316 Feb 23, 2016 · Service Bulletin/Repair Instructions
    Clunk/bang/buzz noise during first forward movement after sitting
  • 0200416 Feb 15, 2016 · Service Bulletin/Repair Instructions
    SHOCK ABSORBER REPLACEMENT GUIDELINES
  • 0200216 Jan 8, 2016 · Service Bulletin/Repair Instructions
    STAINS APPEAR ON WHEELS
  • 0101415 Dec 17, 2015 · Service Bulletin/Repair Instructions
    Engine Oil seepage from engine oil pressure switch
  • 0100516 Feb 15, 2016 · Service Bulletin/Repair Instructions
    Battery test procedure requirements using the GR81291
  • 0100416 Feb 15, 2016 · Service Bulletin/Repair Instructions
    Battery Maintenance
  • 0100316 Feb 15, 2016 · Service Bulletin/Repair Instructions
    SULFUR SMELL FROM EXHAUST SYSTEM.
  • 0100216 Feb 5, 2016 · Service Bulletin/Repair Instructions
    PreMixed long life "FL22" Engine Coolant
  • 0100116 Feb 5, 2016 · Service Bulletin/Repair Instructions
    Engine Start /Stop Procedure with room fuse removed
  • 0000216 Feb 26, 2016 · Service Bulletin/Repair Instructions
    Mazda guidelines for factory scheduled maintenance
  • 02-004-22 May 24, 2022 · Service Bulletin/Repair Instructions
    Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guid…
  • 02-003-22 Apr 5, 2022 · Service Bulletin/Repair Instructions
    Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
  • 01-003/22 Mar 17, 2022 · Service Bulletin/Repair Instructions
    The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle bat…
  • SA-014-22 Mar 29, 2022 · Service Bulletin/Repair Instructions
    Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
  • SA-008-22 Feb 10, 2022 · Service Bulletin/Repair Instructions
    Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  • 00-001-22 Feb 23, 2022 · Service Bulletin/Repair Instructions
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per…
  • 01-006-21-3779b Dec 21, 2021 · Service Bulletin/Repair Instructions
    Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles …
  • MT-003-21 Oct 6, 2021 · Service Bulletin/Repair Instructions
    Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
  • MT-002-21a Oct 13, 2021 · Service Bulletin/Repair Instructions
    Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of 85% ethanol and 1…
  • MT-002-21 Sep 24, 2021 · Service Bulletin/Repair Instructions
    Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of 85% ethanol and 1…
  • 01-006-21-3779a Aug 24, 2021 · Service Bulletin/Repair Instructions
    This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer,…
  • 09-025-21-3824 Aug 17, 2021 · Service Bulletin/Repair Instructions
    This service bulletin provides information regarding the proper use of the driverâ™s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
  • SA-040-21 Jun 7, 2021 · Service Bulletin/Repair Instructions
    Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  • SA-041-21 Jun 9, 2021 · Service Bulletin/Repair Instructions
    Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selec…
  • MT-003-21 Jun 1, 2021 · Service Bulletin/Repair Instructions
    Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflections all converge …
Source: NHTSA manufacturer communications files.