AutoStatsIQ
Data through Oct 2026
Model year

2018 MCI J3500

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (5)Complaints (0)Investigations (0)Bulletins (17)
Recall campaigns covering this model year523k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2018 MCI J3500 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2018 MCI J3500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 MCI J3500
CampaignFiledSubjectComponentVehiclesRemedy
25V-853Dec 10, 2025Front door lower curb view glazing material is incorrectStructure15,454Part replacement
21V-748Sep 24, 2021Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may failElectrical system2,455Repair or modification
21V-364May 18, 2021Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leakFuel system1,845Part replacement
20V-242Apr 29, 2020Seat belts may not extend from the retracted position, rendering the seat belt unusableSeat belts641Part replacement
20V-233Apr 27, 2020Brake hoses may crack or otherwise fail resulting in an air leakBrakes2,272Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2018 MCI J3500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    17 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • TSIB 26-07 Aug 11, 2026 · Service Bulletin/Repair Instructions
      This bulletin is to provide instructions for clearing DTC 1067 FMI 7 (Pressure Sensor Not Calibrated) and FMI 11 (Primary and Secondary Circuit Pressure Sensor (PS1/PS2) Plausibility Error - BS Pressure), when required to prevent the loss of Adaptive Cruis…
    • ITS61078 Mar 20, 2026 · Service Bulletin/Repair Instructions
      Instructions to remove DEF sensor bypass calibration from engine ECM and new sensor installation AR - 22inch DEF tank
    • TSIB 26-04 Feb 9, 2026 · Service Bulletin/Repair Instructions
      This TSIB is to inform customers the recommended steering axle cleaning/greasing instructions to prevent damage on axle components due to displacement of grease from the bearings, lubrication reduction and accelerate wear for coaches with independent front …
    • ITS61237 Jan 9, 2025 · Service Bulletin/Repair Instructions
      Instructions outlining the steps to replace the existing harness with mini fuses to a more robust design and heavier duty fuses.
    • TSIB 24-03 Nov 5, 2024 · Service Bulletin/Repair Instructions
      Information to owners showing the proper procedure for checking the oil level in a BITZER HVAC compressor.
    • TSIB 24-05 Sep 4, 2024 · Service Bulletin/Repair Instructions
      Service Bulletin issued to relocate the alternator belt idler pulley and change the belt layout for improved performance.
    • TSIB 22-12 Sep 7, 2022 · Service Bulletin/Repair Instructions
      MCI has released Technical Service Information Bulletin (TSIB) 22-12 to address concerns with water ingress in remote switch box. The TSIB provides guidance on how to rework the box to inhibit water intrusion and connector corrosion
    • TSIB 22-03 May 3, 2022 · Service Bulletin/Repair Instructions
      Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.
    • ITS60421 Apr 1, 2022 · Service Bulletin/Repair Instructions
      This Technical Instruction is a description of the inspections and cleaning procedures being recommended by MCI due to the parts shortages which are impacting the repair inspections associated with NHTSA Recall 21V-748. These are the same instructions as ou…
    • ITS60421 Mar 17, 2022 · Service Bulletin/Repair Instructions
      This Instruction to Service (ITS) is a description of the inspections being recommedned by MCI due to the parts shortages which are impacting the repair instructions associated with NHTSA Recall 21V-748. These are the same instructions as outlined in the pr…
    • TSIB 22-01 Feb 4, 2022 · Service Bulletin/Repair Instructions
      This is an upgrade to Technical Service Information Bulletin TSIB 21-10 issued in January of 2022 which is specific to buses operating in severe duty and or corrosive environments. These bulletins have been issued to recommend interim inspection procedures …
    • TSIB 21-10 Jan 5, 2022 · Service Bulletin/Repair Instructions
      This Technical Service Information Bulletin describes interim inspection procedures required every 6000 miles on specific motor coaches due to the global parts shortage and subsequent delay in available parts to conduct the corrective actions associated wit…
    • SB 3145 Sep 24, 2020 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected owners of the steps to remove the unused Saucon provisional connector, MCI P/N 19-11-2941, located in the front junction box on coaches without a Saucon telematics module.
    • SB 3139 Sep 17, 2020 · Service Bulletin/Repair Instructions
      This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.
    • FCP 475 Mar 24, 2020 · Service Bulletin/Repair Instructions
      This service bulletin advises owners of affected vehicles that the throttle pedal sensors may provide intermittent, erratic data and cause the "engine check" light to become illuminated, and how repairs can be made to correct the vehicles.
    • P03-277 Dec 18, 2019 · Service Bulletin/Repair Instructions
      This Procedure outlines the steps to add mechanical fasteners to secure the dual lock tape retaining the lavatory window trim panel.
    • SB 3128 Dec 2, 2019 · Service Bulletin/Repair Instructions
      This Service Bulletin advises customers facing issues with a low engine oil pan protector profile how to replace it with a new model with higher ground clearance.
    Source: NHTSA manufacturer communications files.
    About service bulletins