Coupe, gasoline, built in Germany. Owner complaints on file from Oct 24, 2022 to Jul 8, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-445 | Jun 14, 2024 | Transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose… | Electrical system | 22,422 | Part replacement |
| 22V-733 | Sep 30, 2022 | 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling… | Electrical system | 19,968 | Repair or modification |
| 22V-533 | Jul 22, 2022 | Transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit | Electrical system | 16,977 | Repair or modification |
| 22V-365 | May 20, 2022 | Error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system | Communication | 242,722 | Software update |
| 22V-232 | Apr 8, 2022 | Rearview camera may not display the rearview image due to a software error | Back-over prevention | 126,443 | Software update |
| 21V-216 | Mar 26, 2021 | Passenger seat limiter may allow the seat to be positioned too close to the air bag | Seats | 109 | Software update |
| 21V-072 | Feb 12, 2021 | On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles | Communication | 67 | Inspection |
| 21V-058 | Feb 5, 2021 | Software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the… | Communication | 1,292,258 | Software update |
| 20V-673 | Oct 30, 2020 | Front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in… | Seats | 1,337 | Repair or modification |
| 20V-068 | Feb 7, 2020 | Electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location | Communication | 239 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
The Engine Electrical harness is completely corroded after only 50,000 miles requiring a 4k+ repair. Oil leaking from the camshaft sensor pushed it way all throughout harness. There are no warnings as it will only be noticeable after doing routine maintenance OUTSIDE of the manufactures warranty. While driving you may lose complete power or slight power loss due to engine misfiring and low system voltage. Warranty company has denied my claim saying that it looks as if the car was in an accident with water damage but the car is pristine and accident free. This is happening to all Mercedes with magnetic camshaft solenoids after doing routine spark plugs. Any movement of the wires will cause damage to the corrosion and then electrical problems. This happened before with previous generations and they recalled the engine to put extensions between the sensors and harness. Unfortunately they did not do a recall for this generation even though the same problem is apparent!
NHTSA complaint 11672020The driver front tire was found to have failed at the time of an oil change at approximately 15,000 miles. The tire was torn at the junction of the sidewall and tread in several areas. This tire is no longer available. No incident occurred. The passenger front tire was found to have the same defect when I performed a seasonal tire change but the conditions were worse at approximately 17,000 miles. No incident occurred. The tire will be taken to the dealer for inspection. Photos of this tire attached. 245/35 R20 95Y
NHTSA complaint 11494227While driving on the highway the engine shut down and I needed to pull over and restart the car. The engine would restart but then stalled several more times while driving. No check engine lights were on before the vehicle stalled and upon restarting the car no check engine lights turned on. I have it at the dealership currently but they can't look at it until December because of their backlog of repairs.
NHTSA complaint 11490562Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.