AutoStatsIQ
Data through Oct 2026
Model year

2018 Mercedes-Benz AMG GLS63

SUV, gasoline, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Oct 21, 2021 to Dec 31, 2023.

Recalls (3)Complaints (2)Investigations (0)Bulletins (84)
Recall campaigns covering this model year31.54M vehicles or units across those campaigns
Owner complaints2Below the median 2018 suv
Severity index0.02018 suvs average 5.2
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2018 Mercedes-Benz AMG GLS63 peaked in 2021, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512021120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2018 Mercedes-Benz AMG GLS63 name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2018 Mercedes-Benz AMG GLS63

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Mercedes-Benz AMG GLS63
CampaignFiledSubjectComponentVehiclesRemedy
22V-365May 20, 2022Error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) systemCommunication242,722Software update
21V-058Feb 5, 2021Software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the…Communication1,292,258Software update
18V-539Aug 16, 2018Rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake…Brakes9,044Not stated
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2018 Mercedes-Benz AMG GLS63

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Dec 31, 2023Failure Oct 7, 2023newport news, VAUnknown or other

    UNKNOWN

    NHTSA complaint 11562863
  2. Filed Oct 21, 2021Failure Sep 9, 2021great neck, NYService brakes

    Took vechicle for warranty repair of the frozen and suck both front calipers to Rallye mercedes dealer, repair was refused, car was noty drivable since brakes were stuck, still was kicked out of the dealership

    NHTSA complaint 11437633
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

84 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • LI42.10-P-063502 Sep 1, 2026 · Service Bulletin/Repair Instructions
    Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy The intent of this document is to reduce noise from high performance AMG brakes. AMG brakes are designed for performa…
  • LI46.35-P-067339 Aug 28, 2026 · Service Bulletin/Repair Instructions
    Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). Complaint does not imp…
  • CL - Tank Leak Detection Aug 15, 2026 · Warranty Program/Extension
    Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty coverage for the Diagnostic Module for Tank Leakage …
  • LI82.85-P-079087 Aug 6, 2026 · Service Bulletin/Repair Instructions
    Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.Navigation 7.iHeartRadio 8.Tra…
  • LI82.62-P-078631 Aug 6, 2026 · Service Bulletin/Repair Instructions
    Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis wor…
  • EW - DMTL Jul 31, 2026 · Warranty Program/Extension
    This NCU replaces the prior NCU issued on May 15, 2025, and contains additional MY 2023 and MY 2024 vehicles which are highlighted below. In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of…
  • LI35.30-P-058566 Jul 14, 2026 · Service Bulletin/Repair Instructions
    Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by exp…
  • LI33.20-P-078406 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comp…
  • LI33.20-P-078406 Jul 7, 2026 · Service Bulletin/Repair Instructions
    Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comp…
  • LI82.85-P-080507 May 26, 2026 · Service Bulletin/Repair Instructions
    Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: • HERMES (N1…
  • LI82.85-P-080559 May 26, 2026 · Service Bulletin/Repair Instructions
    Complaint The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the HERMES control unit (N112/9) is not supported for gray-market vehicles. Cause Before deactivating the HERMES control unit (N112/9), it must be c…
  • LI40.10-P-061032 May 15, 2026 · Service Bulletin/Repair Instructions
    Complaint Noises at the front axle when cornering or maneuvering (video files attached) Note: Save video files locally and play them with Windows Media Player. Cause Driving with summer tires in combination with low outside temperatures. At low outside temp…
  • LI42.10-P-078779 May 15, 2026 · Service Bulletin/Repair Instructions
    Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. Vehicle production date prior to December 2025. Cause Although the cause of the vibration is most likely due to excessive lateral runout on the rotor or hub/wheel bearing, the s…
  • LI33.20-P-078406 May 12, 2026 · Service Bulletin/Repair Instructions
    Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comp…
  • PSL-NCU Return Parts 5/08 May 8, 2026 · Other
    Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, May 28, 2026. After May 28th…
  • EW - HVAC Service Oct 29, 2020 · Warranty Program/Extension
    This NCU replaces the prior NCUs issued on May 18, June 25, 2020 and October 1, 2020 and contains important workshop instructions on how the HVAC Service Warranty repair must be carried out. To enhance the satisfaction of our customers, avoid further costs …
  • LI82.10-P-078301 Apr 16, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm…
  • EW - Pressure Trans M157 Mar 13, 2026 · Warranty Program/Extension
    In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC is extending the warranty coverage on the pressure transducer, vacuum pump, and vacuum lines in cer…
  • CL - EW M157 Mar 27, 2026 · Other
    Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty coverage on the pressure transducer, vacuum pump, an…
  • EW - Vacuum Pump M157 Mar 14, 2026 · Warranty Program/Extension
    In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC is extending the warranty coverage on the pressure transducer, vacuum pump, and vacuum lines in cer…
  • LI82.10-P-078301 Mar 9, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm …
  • LI82.10-P-078307 Feb 25, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI82.10-P-078301 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm …
  • LI82.10-P-078896 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI42.10-P-078779 Jan 20, 2026 · Service Bulletin/Repair Instructions
    Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. Vehicle production date prior to December 2025. Cause Although the cause of the vibration is most likely due to excessive lateral runout on the rotor or hub/wheel bearing, the s…
  • LI27.10-P-075869 Nov 3, 2025 · Service Bulletin/Repair Instructions
    Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or jolting sensation may come from the drivetrain. It may be mistak…
  • LI42.10-P-063502 Aug 1, 2025 · Service Bulletin/Repair Instructions
    Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy The intent of this document is to reduce or eliminate noise from high performance AMG brakes. AMG brakes are designed…
  • LI42.10-P-063502 Jul 25, 2025 · Service Bulletin/Repair Instructions
    Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy The intent of this document is to reduce or eliminate noise from high performance AMG brakes. AMG brakes are designed…
  • LI27.19-P-074985 Jul 16, 2025 · Service Bulletin/Repair Instructions
    Complaint Commissioning not possible after replacement of TRANSMISSION 722.9 or of electrohydraulic controller unit (EHS) or of repair kit controller unit (VGS). Cause The wrong older A-code ("Generation EHS") is documented in VeDoc for the newly installed …
  • LI33.30-P-056665 May 21, 2025 · Service Bulletin/Repair Instructions
    Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eli…
  • CL - 05012025 May 30, 2025 · Other
    In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty coverage for the Diagnostic Module for Tank Leakage detection (“DMTL”) on your…
  • LI82.85-P-079271 May 22, 2025 · Service Bulletin/Repair Instructions
    Complaint After a software update of HERMES communication module N112/9 has been performed on a gray import vehicle, the message "SOS - Service not activated" is displayed in the instrument cluster. Cause The message "SOS - Service not activated" tells the …
  • EW - Tank Leakage May 15, 2025 · Warranty Program/Extension
    In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the Diagnostic Module for Tank Leakage detection (D…
  • LI82.10-P-078896 Apr 28, 2025 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI82.10-P-078301 Apr 28, 2025 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensati…
  • LI42.10-P-063502 Apr 7, 2025 · Service Bulletin/Repair Instructions
    Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and drivi…
  • LI82.85-P-079087 Apr 21, 2025 · Service Bulletin/Repair Instructions
    Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.E-Navigator 7.iHeartRadio 8.Tr…
  • LI82.70-P-077433 Mar 5, 2025 · Service Bulletin/Repair Instructions
    Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
  • LI42.10-P-063502 Feb 3, 2025 · Service Bulletin/Repair Instructions
    Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and drivi…
  • LI35.30-P-058566 Jan 15, 2025 · Service Bulletin/Repair Instructions
    Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is elimina…
  • LI33.30-P-056665 Jan 16, 2025 · Service Bulletin/Repair Instructions
    Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Cause If the complaint is eliminated by experimentally loose…
  • LI88.60-P-072093 Jan 24, 2025 · Service Bulletin/Repair Instructions
    Complaint Fuel door may require several attempts to open. Please note that if the complaint "Fuel filler flap not opening" occurs, it is important to check the fuel filler flap before replacing the central locking actuator. For gasoline hybrid vehicles wher…
  • LI33.20-P-078406 Jan 28, 2025 · Service Bulletin/Repair Instructions
    Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements. Sound file attached for comparison. NOTE: Steering functionality is not affected. For 192 and 232: Only affects vehicles in the below FIN rang…
  • LI54.65-P-066284 Jan 15, 2025 · Service Bulletin/Repair Instructions
    Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or b…
  • LI42.10-P-063502 Jan 18, 2025 · Service Bulletin/Repair Instructions
    Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and drivi…
  • LI42.10-P-063502 Jan 16, 2025 · Service Bulletin/Repair Instructions
    Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and drivi…
  • LI54.65-P-066284 Nov 25, 2024 · Service Bulletin/Repair Instructions
    Complaint The flap of the reversing camera opens and closes by itself during forward travel. This happens several times during the trip. The customer notices the sound of opening and closing. No camera image is displayed in the head unit. The reversing came…
  • LI27.19-P-072588 Nov 20, 2024 · Service Bulletin/Repair Instructions
    Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy It is important that LI54.15-P-057373 is processe…
  • LI82.85-P-078473 Nov 20, 2024 · Service Bulletin/Repair Instructions
    Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the Digital Extras (previously Mercedes me) cannot be activated. The DTC B15CE00 is activ…
  • LI33.20-P-078406 Nov 21, 2024 · Service Bulletin/Repair Instructions
    Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements. Sound file attached for comparison. NOTE: Steering functionality is not affected. For 192 and 232: Only affects vehicles up to FIN vehicle ide…
  • LI82.35-P-078467 Oct 23, 2024 · Service Bulletin/Repair Instructions
    Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose c…
  • LI82.85-P-078473 Oct 3, 2024 · Service Bulletin/Repair Instructions
    Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the Digital Extras (previously Mercedes me) cannot be activated. The DTC B15CE00 is activ…
  • LI82.70-P-077433 Sep 28, 2024 · Service Bulletin/Repair Instructions
    Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
  • LI33.20-P-078406 Sep 26, 2024 · Service Bulletin/Repair Instructions
    Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements. Sound file attached for comparison. NOTE: Steering functionality is not affected. For 192 and 232: Only affects vehicles up to VIN vehicle ide…
  • CL - 2022080005 Aug 9, 2024 · Other
    In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to inform you that on certain Model Year 2011-2018 C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT vehicles with 6 and …
  • LI42.10-P-063502 Sep 17, 2024 · Service Bulletin/Repair Instructions
    Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions. These are…
  • LI82.10-P-078307 Sep 21, 2024 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI82.10-P-078304 Sep 9, 2024 · Service Bulletin/Repair Instructions
    Complaint Headlamps fogged or droplets forming. Cause Due to the housing cover with pressure compensation diaphragm, the headlamps are a "closed system". This means that the headlamps are protected against acid gases, dirt and exhaust gas. However, moistur…
  • LI82.10-P-078301 Sep 10, 2024 · Service Bulletin/Repair Instructions
    Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicabl…
  • NCU - 2022080005 Aug 10, 2024 · Service Campaign
    Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT (204, 205, 207, 212, 213, 217, 221, 222, 463, 216, 218…
Source: NHTSA manufacturer communications files.
About service bulletins