Complaints about the 2021 Mercedes-Benz CLS 450 peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Sedan, gasoline, built in Germany. Owner complaints on file from Jul 4, 2022 to Jul 4, 2022.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-100 | Feb 9, 2024 | 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating | Electrical system | 12,191 | Repair or modification |
| 22V-733 | Sep 30, 2022 | 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling… | Electrical system | 19,968 | Repair or modification |
| 22V-365 | May 20, 2022 | Error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system | Communication | 242,722 | Software update |
| 21V-527 | Jul 12, 2021 | Side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash | Airbags | 542 | Part replacement |
| 21V-483 | Jun 25, 2021 | Rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly | Seat belts | 4,917 | Part replacement |
| 21V-354 | May 14, 2021 | MBUX multimedia system software may cause the display to remain black, or reboot after startup | Back-over prevention | 343,191 | Software update |
| 21V-230 | Apr 1, 2021 | Faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly… | Airbags | 8,634 | Part replacement |
| 21V-058 | Feb 5, 2021 | Software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the… | Communication | 1,292,258 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
During a trip driving from Sedona to San Diego, the rear passenger side rim (Part No. 25740120007x23) (see Picture1) failed with a through crack on the shoulder opposite the spoke side (see Picture2). This led to the loss of air pressure in the tire. The tire pressure sensor did indicate a low pressure condition. Upon inspection of the rim, the only possible solution was to have it welded in order to continue the trip. When the rim was taken to the repair shop, three more cracks were discovered on the rim inner surface. None of these three cracks have not gone through the rim wall yet. All crack were on the shoulder opposite the spoke side which cantilevers towards the center of the car. Welded cracks are shown in Picture3 through Picture6. Picture 3 shows the weldment of the crack that went through the rim wall. This cracks developed during normal driving conditions and were not the result of impacts. They could have resulted in a catastrophic failure that might have resulted in loss of control of the car and a potentially serious accident. I had the welded rim replaced by a new one at the Mercedes Benz Service Center in Ontario, CA. The service center retained the welded rim.
NHTSA complaint 11472277Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.