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Mercedes-Benz CLS 450

Every Mercedes-Benz CLS 450 model year on file, 2019 to 2023. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years261 involved a crash, fire, injury or death
Model years52019 to 2023
Recall campaigns21Distinct campaigns listing it
Service bulletins776Summed across model years
By model year

The 2019 model year drew the most complaints, 14, 54% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

0510152019142020202120222023
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Components

Wheels leads the Mercedes-Benz CLS 450 complaint record

Owner complaints across all model years, by component.

Wheels
11
Electrical system
8
Engine and cooling
3
Steering
3
Suspension
2
Tires
2
Brakes
1
Airbags
1
Powertrain
1
Back-over prevention
1
Source: NHTSA ODI complaints file.
Model years

The record for each Mercedes-Benz CLS 450 model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Mercedes-Benz CLS 450 by model year
YearBodyComplaintsSeverity indexPeer indexRecallsInvestigationsBulletins
2023Sedan30.04330109
2022Coupe333.37560133
2021Sedan10.01280164
2020Coupe50.025050181
2019Sedan140.0104120189
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls

Recent campaigns covering the Mercedes-Benz CLS 450

  • 24V-100 Feb 9, 2024
    48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating
    Electrical system · 12k vehicles
  • 23V-574 Aug 11, 2023
    Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles
    Electrical system · 880 vehicles
  • 23V-445 Jun 26, 2023
    Fuel pump may shutdown, which can result in a loss of drive power
    Fuel system · 144k vehicles
  • 22V-733 Sep 30, 2022
    12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling…
    Electrical system · 20k vehicles
  • 22V-365 May 20, 2022
    Error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system
    Communication · 243k vehicles
  • 22V-232 Apr 8, 2022
    Rearview camera may not display the rearview image due to a software error
    Back-over prevention · 126k vehicles
  • 22V-189 Mar 25, 2022
    Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the…
    Steering · 8,396 vehicles
  • 21V-527 Jul 12, 2021
    Side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash
    Airbags · 542 vehicles
  • 21V-483 Jun 25, 2021
    Rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly
    Seat belts · 4,917 vehicles
  • 21V-354 May 14, 2021
    MBUX multimedia system software may cause the display to remain black, or reboot after startup
    Back-over prevention · 343k vehicles
Source: NHTSA ODI recalls file.