AutoStatsIQ
Data through Oct 2026
Model year

2016 Mercedes-Benz E250

Sedan, diesel, built in Germany. Owner complaints on file from Mar 29, 2021 to Mar 29, 2021.

Recalls (2)Complaints (1)Investigations (1)Bulletins (121)
Recall campaigns covering this model year2520k vehicles or units across those campaigns
Owner complaints1Below the median 2016 sedan
Severity index0.02016 sedans average 7.1
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Mercedes-Benz E250 peaked in 2021, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512021120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2016 Mercedes-Benz E250

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Mercedes-Benz E250
CampaignFiledSubjectComponentVehiclesRemedy
19V-787Nov 1, 2019For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdfCommunication24,226Software update
17V-627Oct 6, 2017Driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air…Airbags495,290Not stated
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2016 Mercedes-Benz E250

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Mar 29, 2021Failure Oct 1, 2020170,000 milesAthens, TX, TXUnknown or other

    PANORAMIC ROOM IS MAKING A LOUD POPPING NOISE LIKE THE GLASS IS COMING APART FROM THE CAR. IT HAPPENS WHEN I MAKE A TURN OR GO UP AN INCLINE. THIS STARTED HAPPENING FOR NO REASON AND IS CONSISTANT. I HAVE READ ONLINE FORUMS WHERE ALOT OF PEOPLE ARE COMPLAINING OF THE EXACT ISSUE.

    NHTSA complaint 11405423
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • EA21002 Engineering analysis, Airbags
    Desiccated Air Bag Inflator Rupture
    Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
All investigations
Service bulletins

121 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • LI82.85-P-079087 Aug 6, 2026 · Service Bulletin/Repair Instructions
    Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.Navigation 7.iHeartRadio 8.Tra…
  • LI82.62-P-078631 Aug 6, 2026 · Service Bulletin/Repair Instructions
    Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis wor…
  • LI35.30-P-058566 Jul 14, 2026 · Service Bulletin/Repair Instructions
    Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by exp…
  • LI82.85-P-080507 May 26, 2026 · Service Bulletin/Repair Instructions
    Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: • HERMES (N1…
  • LI82.30-P-059239 May 19, 2026 · Service Bulletin/Repair Instructions
    Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During the downward movement water is pulled …
  • LI35.10-P-078931 May 13, 2026 · Service Bulletin/Repair Instructions
    Complaint Potential corrosion on the rear axle carrier Cause Due to market-specific conditions such as moisture, ingress of dirt and/or environmental influences, corrosion can occur on the rear axle carrier Remedy In the event of a complaint, the optimized …
  • PSL-NCU Return Parts 4/24 Apr 25, 2026 · Other
    The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, May 14, 2026. After May 14th, returns of these parts will no…
  • CL-Exhaust Valve Assembly Sep 6, 2023 · Other
    In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA ("MBUSA") is extending the coverage for the exhaust valve assembly on your vehicle as follows: Why the …
  • CL-Pressure Sensor Nov 6, 2020 · Other
    Dear Mercedes-Benz Owner: The purpose of this letter is to advise you of additional benefits that Mercedes-Benz USA, LLC (“MBUSA”) is providing to you regarding your vehicle ownership. This warranty extension is fully independent of all provisions of the pr…
  • EW - BlueTEC Update Oct 5, 2021 · Warranty Program/Extension
    Mercedes-Benz USA, LLC will provide an Extended Modification Warranty for each vehicle that has received the Approved Emission Modification. The Extended Modification Warranty period shall be the greater of: (i) 10 years from the date of initial sale or 120…
  • EW -Burl Walnut Wood Trim Jul 15, 2024 · Warranty Program/Extension
    To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the “Burl Walnut Trim” in mod…
  • EW - Pressure Sensor Nov 6, 2020 · Warranty Program/Extension
    Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2012-2016 Mercedes-Benz Model 212, 221, X204 and 166 vehicles (E250 BLUETEC, E250 4MATIC BLUETEC, E350 BLUETEC, S350 4MATIC BLUETEC, GLK2…
  • EW - HVAC Service Oct 29, 2020 · Warranty Program/Extension
    This NCU replaces the prior NCUs issued on May 18, June 25, 2020 and October 1, 2020 and contains important workshop instructions on how the HVAC Service Warranty repair must be carried out. To enhance the satisfaction of our customers, avoid further costs …
  • LI82.10-P-078301 Apr 16, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm…
  • LI82.10-P-078301 Mar 9, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm …
  • LI82.10-P-078307 Feb 25, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI82.10-P-078301 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm …
  • LI82.10-P-078896 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI27.19-P-072588 Sep 17, 2025 · Service Bulletin/Repair Instructions
    Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54…
  • LI27.19-P-074985 Jul 16, 2025 · Service Bulletin/Repair Instructions
    Complaint Commissioning not possible after replacement of TRANSMISSION 722.9 or of electrohydraulic controller unit (EHS) or of repair kit controller unit (VGS). Cause The wrong older A-code ("Generation EHS") is documented in VeDoc for the newly installed …
  • LI33.30-P-056665 May 21, 2025 · Service Bulletin/Repair Instructions
    Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eli…
  • LI82.10-P-078896 Apr 28, 2025 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI82.10-P-078301 Apr 28, 2025 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensati…
  • LI35.10-P-078931 Apr 21, 2025 · Service Bulletin/Repair Instructions
    Complaint Potential corrosion on the rear axle carrier Cause Due to market-specific conditions such as moisture, ingress of dirt, and environmental influences, corrosion may be present on the rear axle carrier Remedy In the event of a complaint, the optimiz…
  • LI82.85-P-079087 Apr 21, 2025 · Service Bulletin/Repair Instructions
    Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.E-Navigator 7.iHeartRadio 8.Tr…
  • LI83.20-P-051802 Apr 1, 2025 · Service Bulletin/Repair Instructions
    Complaint Vehicle with atypical reduced heat output. Cause Silicate granulate may have escaped from a damaged bag in the expansion reservoir (not visible), reducing the coolant flow in the heater heat exchanger (see picture). Remedy With the aforementioned …
  • LI82.70-P-077433 Mar 5, 2025 · Service Bulletin/Repair Instructions
    Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
  • NCU - 2025010006 Feb 7, 2025 · Service Campaign
    Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2016-2019 E-Class (213 and 238 platform) and S-Class (217 and 222 platform) vehicles, the drivetrain control unit software does not correspond to current product…
  • LI35.30-P-058566 Jan 15, 2025 · Service Bulletin/Repair Instructions
    Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is elimina…
  • LI33.30-P-056665 Jan 16, 2025 · Service Bulletin/Repair Instructions
    Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Cause If the complaint is eliminated by experimentally loose…
  • LI27.19-P-072588 Nov 20, 2024 · Service Bulletin/Repair Instructions
    Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy It is important that LI54.15-P-057373 is processe…
  • LI82.35-P-078467 Oct 23, 2024 · Service Bulletin/Repair Instructions
    Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose c…
  • LI27.00-P-074450 Oct 1, 2024 · Service Bulletin/Repair Instructions
    Complaint Tension-releasing impact of the propeller shaft with the force-free in D "KID" function, after vehicle has stopped. Cause The tension-releasing jolt in the drivetrain originates as a result of the "release" of energy stored when braking through th…
  • LI82.10-P-078302 Sep 10, 2024 · Service Bulletin/Repair Instructions
    Complaint Headlamps fogged or droplets forming. Cause Due to its outlet openings, the headlamp is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate into the headlamp. This can lead to the formation of condensatio…
  • LI82.70-P-077433 Sep 28, 2024 · Service Bulletin/Repair Instructions
    Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
  • LI82.10-P-078307 Sep 21, 2024 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI82.10-P-078301 Sep 10, 2024 · Service Bulletin/Repair Instructions
    Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicabl…
  • LI91.25-P-051599 Sep 9, 2024 · Service Bulletin/Repair Instructions
    Complaint Dynamic seat function or multicontour system inoperative Noises from area of lateral support bladder Cause Lateral support bladder leaking Remedy Replacement of complete air cushion insert.
  • NCU - 2022080005 Aug 10, 2024 · Service Campaign
    Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT (204, 205, 207, 212, 213, 217, 221, 222, 463, 216, 218…
  • LI82.10-P-078069 Jul 23, 2024 · Service Bulletin/Repair Instructions
    Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing …
  • LI27.00-P-060903 Jun 21, 2024 · Service Bulletin/Repair Instructions
    Complaint Complaints about shift quality in vehicles of MODEL 205, 212 and 222 with TRANSMISSION 724.2. Cause If the shift adaptation is not performed as described under "Remedy", the adaptation values may not be saved correctly under certain circumstances.…
  • NCU - 24240304 Mar 12, 2024 · Service Bulletin/Repair Instructions
    As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to allegations that the 5…
  • LI91.18-P-077075 Dec 4, 2023 · Service Bulletin/Repair Instructions
    Crease formation on genuine leather seat covers in vehicles with low mileage ⢠Objects left on the seats for extended periods of time (pressure marks). ⢠Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). ⢠Light init…
  • ELW -Intake Line Sep 22, 2023 · Service Bulletin/Repair Instructions
    In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (“MBUSA”) is extending the coverage for the intake line assembly on your vehicle from the original New V…
  • LI01.20-P-076894 Sep 12, 2023 · Service Bulletin/Repair Instructions
    Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 – Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has a malfunction The partial-load ventilation valve (a part of the intake…
  • LI82.85-P-076799 Aug 18, 2023 · Service Bulletin/Repair Instructions
    The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServ…
  • NCU-2023060003 Jun 15, 2023 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (“MY”) 2016 – 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning control unit software may not mee…
  • LI80.40-P-075378 Jun 8, 2023 · Service Bulletin/Repair Instructions
    The trunk lid is not drawn into the end position with the help of the trunk lid power closing function after the electric closing process. There is a loud rattling from the trunk or from the trunk lid power closing unit (M14/31). Toothed drive wheel in…
  • BurlWalnutUpdate Apr 28, 2023 · Service Bulletin/Repair Instructions
    To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the “Burl Walnut Trim” in mod…
  • CL-ELWSubframe Mar 31, 2023 · Service Bulletin/Repair Instructions
    Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of owner…
  • ELW-RearSubframe Mar 10, 2023 · Service Bulletin/Repair Instructions
    Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of owner…
  • ELW-BurlWalnut Feb 14, 2023 · Service Bulletin/Repair Instructions
    To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the “Burl Walnut Trim” in m…
  • ELW-RearSubframe Feb 10, 2023 · Service Bulletin/Repair Instructions
    Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownersh…
  • NCU-2022020024 Feb 13, 2023 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2012-2016 E-Class, GL-Class, GLE-Class, GLK-Class, and ML-Class (166, 204, 212 platforms) vehicles, the coding of the control units for s…
  • ELW-BurlWalnut Jan 25, 2023 · Service Bulletin/Repair Instructions
    To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the “Burl Walnut Trim” in mod…
  • SC-2022100016 Nov 15, 2022 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2013-2016 E/GLK/GLE/M-Class vehicles, the software for the water pump diagnostics may not correspond to current specifications. This is…
  • SC-2022080007 Aug 25, 2022 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2012-2016 GLK-Class, E-Class, ML-Class, GLE-Class, and GL-Class (204, 212 and166 platforms) vehicles, an incorrect NOx sensor, Diesel P…
  • LI68.05-P-060307 Jan 9, 2022 · Service Bulletin/Repair Instructions
    Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the range between the…
  • LI68.05-P-060306 Jan 27, 2022 · Service Bulletin/Repair Instructions
    Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed in the garage. 2…
  • LI09.00-P-074093 Dec 8, 2021 · Service Bulletin/Repair Instructions
    "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 – Boost Pressure is Too High"" "
Source: NHTSA manufacturer communications files.
About service bulletins