Complaints over time
Complaints about the 2016 Mercedes-Benz G63 peaked in 2016, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Mercedes-Benz G63
SUV, gasoline, built in Austria. Owner complaints on file from Jun 6, 2016 to Jun 6, 2016.
Recall campaigns covering this model year443k vehicles or units across those campaigns
Owner complaints2Below the median 2016 suv
Severity index0.02016 suvs average 6.0
First 24 months2Complaints in its first two years
Components
100% of complaints about the 2016 Mercedes-Benz G63 name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2016 Mercedes-Benz G63
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-787 | Nov 1, 2019 | For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf | Communication | 24,226 | Software update |
| 17V-713 | Nov 14, 2017 | Malfunction of the Electronic Stability Program (ESP), while Distronic Plus is engaged, may cause the engine to not reduce power, regardless of… | Driver assistance | 8,043 | Software update |
| 17V-250 | Apr 11, 2017 | Steering coupling may have been insufficiently tightened, resulting in the steering connection wearing | Steering | 10,832 | Part replacement |
| 17V-178 | Mar 14, 2017 | In the affected vehicles, the cable that unlatches the door when the inner door handle is pulled may break if the door is difficult to release,… | Latches and locks | 26 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Mercedes-Benz G63
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jun 6, 2016Failure Mar 14, 2016921 milesBeverly Hills, CAAir bags
TL* THE CONTACT OWNED A 2016 MERCEDES BENZ G63. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE MALFUNCTION SERVICE REQUIRED AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 921.
NHTSA complaint 10872839 - Filed Jun 6, 2016Failure May 18, 20161,000 milesBeverly Hills, CAAir bags
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ G63. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE FRONT PASSENGER SIDE MALFUNCTION SERVICE REQUIRED LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
NHTSA complaint 10872834
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
63 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- LI54.70-P-080191 Aug 26, 2026 · Service Bulletin/Repair Instructions
Complaint Consistently reproducible erroneous parktronic warnings from front with every key cycle. Cause The parking sensors are detecting the front brush guard. Remedy Complaint must be consistently reproducible and can occur multiple times a key cycle wit… - LI54.65-P-080132 Aug 12, 2026 · Service Bulletin/Repair Instructions
Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics. Cause Various root causes Remedy See attached di… - LI82.62-P-078631 Aug 6, 2026 · Service Bulletin/Repair Instructions
Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis wor… - LI54.70-P-080191 Jul 21, 2026 · Service Bulletin/Repair Instructions
Complaint Consistently reproducible erroneous parktronic warnings from front with every key cycle. Cause The parking sensors are detecting the front brush guard. Remedy Complaint must be consistently reproducible and can occur multiple times a key cycle wit… - LI35.30-P-058566 Jul 14, 2026 · Service Bulletin/Repair Instructions
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by exp… - LI00.20-P-080703 Jun 12, 2026 · Service Bulletin/Repair Instructions
Complaint Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop menu, e.g., 505 or 550A, which includes a service A. Cause The root cause is currently being investigated. Remedy To determine the cause, the… - LI82.85-P-080507 May 26, 2026 · Service Bulletin/Repair Instructions
Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: • HERMES (N1… - LI42.10-P-078779 May 15, 2026 · Service Bulletin/Repair Instructions
Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. Vehicle production date prior to December 2025. Cause Although the cause of the vibration is most likely due to excessive lateral runout on the rotor or hub/wheel bearing, the s… - LI54.65-P-080132 May 12, 2026 · Service Bulletin/Repair Instructions
Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached dia… - LI88.80-P-080031 May 7, 2026 · Service Bulletin/Repair Instructions
Complaint Water ingress in the load compartment between the C and D pillars. Cause In the area of the rounding at the D-pillar, a leakage may occur between the rear side wall and the roof paneling. Remedy Troubleshooting: Locate the area of the leak by perf… - PSL- NCU Return Parts 4/3 Apr 3, 2026 · Other
The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, April 23, 2026. After April 23rd, returns of these parts wil… - LI82.85-P-080507 Apr 20, 2026 · Service Bulletin/Repair Instructions
Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: • HERMES (N1… - LI68.20-P-080012 Nov 6, 2025 · Service Bulletin/Repair Instructions
Complaint USB port not functioning properly. Cause Most reported USB port issues are due to improper use or contamination. Note: Any repair costs must be discussed with the customer beforehand. Common external factors identified include: • Fluid intrusion •… - LI33.30-P-056665 May 21, 2025 · Service Bulletin/Repair Instructions
Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eli… - LI54.10-P-071499 May 2, 2025 · Service Bulletin/Repair Instructions
Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY batt… - LI82.10-P-078896 Apr 28, 2025 · Service Bulletin/Repair Instructions
Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A… - LI82.10-P-078301 Apr 28, 2025 · Service Bulletin/Repair Instructions
Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensati… - LI42.10-P-063502 Apr 7, 2025 · Service Bulletin/Repair Instructions
Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and drivi… - LI82.70-P-077433 Mar 5, 2025 · Service Bulletin/Repair Instructions
Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C… - LI42.10-P-063502 Feb 3, 2025 · Service Bulletin/Repair Instructions
Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and drivi… - LI42.10-P-063502 Jan 16, 2025 · Service Bulletin/Repair Instructions
Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and drivi… - LI46.15-P-078766 Jan 8, 2025 · Service Bulletin/Repair Instructions
Complaint Play noticeable in the height adjustment of the steering column. See arrow direction in attached pictures. Cause Slipped thrust bearing ring on the height adjustment. Remedy Install repair kit for height adjustment of the steering column. For tigh… - LI27.19-P-072588 Nov 20, 2024 · Service Bulletin/Repair Instructions
Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy It is important that LI54.15-P-057373 is processe… - LI82.35-P-078467 Oct 23, 2024 · Service Bulletin/Repair Instructions
Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose c… - LI82.70-P-077433 Sep 28, 2024 · Service Bulletin/Repair Instructions
Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C… - CL - 2022080005 Aug 9, 2024 · Other
In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to inform you that on certain Model Year 2011-2018 C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT vehicles with 6 and … - LI42.10-P-063502 Sep 17, 2024 · Service Bulletin/Repair Instructions
Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions. These are… - LI54.71-P-078112 Sep 18, 2024 · Service Bulletin/Repair Instructions
Complaint "Active Distance Assist currently unavailable" and "Active Brake Assist functions currently limited" are shown on the instrument cluster during startup or while driving AND stored DTC in quick test U0416FE - "Implausible data were received from co… - LI82.10-P-078307 Sep 21, 2024 · Service Bulletin/Repair Instructions
Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A… - LI82.10-P-078301 Sep 10, 2024 · Service Bulletin/Repair Instructions
Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicabl… - NCU - 2022080005 Aug 10, 2024 · Service Campaign
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT (204, 205, 207, 212, 213, 217, 221, 222, 463, 216, 218… - LI82.10-P-078069 Jul 23, 2024 · Service Bulletin/Repair Instructions
Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing … - NCU - 24240304 Mar 12, 2024 · Service Bulletin/Repair Instructions
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to allegations that the 5… - LI91.18-P-077075 Dec 4, 2023 · Service Bulletin/Repair Instructions
Crease formation on genuine leather seat covers in vehicles with low mileage ⢠Objects left on the seats for extended periods of time (pressure marks). ⢠Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). ⢠Light init… - CL-ELWExhaustVal Mar 30, 2023 · Service Bulletin/Repair Instructions
Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the check engine Malfun… - ELW-ExhaustValve Mar 10, 2023 · Service Bulletin/Repair Instructions
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the exhaust valve system in certain Model Year (“MY… - LI54.10-P-071499 Mar 31, 2022 · Service Bulletin/Repair Instructions
Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY … - LI09.00-P-074093 Dec 8, 2021 · Service Bulletin/Repair Instructions
"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 – Boost Pressure is Too High"" " - LI8270P071024 Aug 27, 2021 · Service Bulletin/Repair Instructions
The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. The contact list may not be fully populated and in some instances, the call list will display telephone numbers but no names. - LI3225P069660 Aug 3, 2021 · Service Bulletin/Repair Instructions
When driving over speed limiters, speed bumps or rough roads;knocking noises may be heard from the rear area of the vehicle. - LI8285P0647651 Aug 25, 2016 · Service Bulletin/Repair Instructions
Traffic information service and posibly the voice control, nonfunctional after navigation software update. - LI8285P0581859 Aug 16, 2016 · Service Bulletin/Repair Instructions
"Anti-theft protection activated". - LI8285P055695 Aug 5, 2013 · Service Bulletin/Repair Instructions
The COMAND unit does not start or the display remains dark. - LI8285P053927 Aug 5, 2013 · Service Bulletin/Repair Instructions
"Metadata loss- Please reimport all media data". - LI8270P056963 Aug 21, 2013 · Service Bulletin/Repair Instructions
Software update of COMAND Online control unit. - LI7720P056351 May 13, 2013 · Service Bulletin/Repair Instructions
Sunroof leaks. - Launch NCU - 202 Jan 7, 2021 · Service Bulletin/Repair Instructions
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-C… - LI82.85-P-071453 Jul 31, 2020 · Service Bulletin/Repair Instructions
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional - NCU - HVAC Warra May 21, 2020 · Service Bulletin/Repair Instructions
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type odors originating… - LI82.10-P-070740 Mar 27, 2020 · Service Bulletin/Repair Instructions
G facelift: Complaints regarding headlamp (ILS) - P-SC-2020020001 Feb 7, 2020 · Service Bulletin/Repair Instructions
Information Label on Tire Sealant - LI82.95-P-056655 Jul 12, 2013 · Service Bulletin/Repair Instructions
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement. - LI82.85-P-055695 Jul 8, 2013 · Service Bulletin/Repair Instructions
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30). - LI46.25-P-058633 Mar 6, 2014 · Service Bulletin/Repair Instructions
Vibrations at the steering wheel or steering system has excessive resistance - LI49.20-P-056353 Feb 25, 2014 · Service Bulletin/Repair Instructions
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit. - LI49.20-P-056353 Feb 12, 2014 · Service Bulletin/Repair Instructions
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit. - LI14.20-P-052079 Feb 6, 2014 · Service Bulletin/Repair Instructions
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700 - LI46.25-P-059240 Jul 10, 2014 · Service Bulletin/Repair Instructions
Vehicle runs off to the right on flat roads when driving straight ahead. - SC-2018110008 Apr 18, 2019 · Service Bulletin/Repair Instructions
Update restraint system control unit software - LI07 61-P-069057 Nov 21, 2018 · Service Bulletin/Repair Instructions
G63 Prolonged and/or Increased High Idle RPM at Start
Source: NHTSA manufacturer communications files.