SUV, gasoline, AWD/All-Wheel Drive, built in United States. Owner complaints on file from May 27, 2022 to Apr 16, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-724 | Sep 27, 2024 | Front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front air bags from deploying properly | Electrical system | 10,655 | Repair or modification |
| 24V-207 | Mar 15, 2024 | 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating | Electrical system | 116,020 | Repair or modification |
| 24V-118 | Feb 16, 2024 | Transmission may not fully downshift in certain conditions, causing the engine to stall | Powertrain | 105,071 | Software update |
| 23V-880 | Dec 21, 2023 | Fuel pump may shutdown, causing a loss of drive power | Fuel system | 79,676 | Part replacement |
| 23V-835 | Dec 8, 2023 | 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating | Electrical system | 164 | Repair or modification |
| 23V-445 | Jun 26, 2023 | Fuel pump may shutdown, which can result in a loss of drive power | Fuel system | 143,551 | Part replacement |
| 23V-178 | Mar 17, 2023 | Rear door window trim bars may detach from the vehicle while driving | Structure | 70,225 | Repair or modification |
| 22V-936 | Dec 16, 2022 | Steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control | Steering | 69 | Part replacement |
| 22V-680 | Sep 12, 2022 | Due to a manufacturing error, the rear door window trim bars may detach | Structure | 161,000 | Repair or modification |
| 22V-365 | May 20, 2022 | Error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system | Communication | 242,722 | Software update |
| 22V-231 | Apr 8, 2022 | Ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable… | Electrical system | 21,306 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
14 complaints on file, page 1 of 1.
See attached document for complaint.
NHTSA complaint 11731569My wife was driving on [XXX] going ~70mph. Without warning the engine shut down and the vehicle decelerated. A message popped up saying “48 volt malfunction”. A google search indicated the car should not be driven as it could result in a fire. Note the Mercedes dealer in Centerville Ohio completed recall campaign: 2024040002 in May, 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11637585The contact owns a 2022 Mercedes-Benz GLE450. The contact stated that while driving 50 MPH, the vehicle lost automotive power with several unknown warning lights illuminated. The contact pulled over to the side of the roadway, restarted the vehicle, and continued driving. The vehicle was taken to a local dealer to be diagnosed; however, the dealer found no cause for the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.
NHTSA complaint 11631298P275/50R2i bought this car new after 18000 miles my 2 back tires getting flat dealer did not help and it end I paid $950 from my pocket it was bad idea about Mercedes then in 2023 my front tires getting bad too my car was 26000 miles and it end with replacing my front tire and my rear tires because rear tires getting bad again and I paid from my pocket again on discount tire store on Orland Park dealer refuse to help it’s very bad experience if anyone know how I can get help let me know please I paid $2100 dollars from my pocket on new car value $72000 bad tire Bridgestone Allianz arena run flat no warranty and manufacturer refused to help to now I have michelin tire hope nothing happened
NHTSA complaint 11614971My 2022 Mercedes GLE450 had water intrusion from the an AC vent hose that was not 'fixed' properly by Mercedes after they issues a recall for ALL 2020 and 2021 GLE450's. It took 9 months, endless gaslighting from Mercedes that I flooded the vehicle myself, a failed state-sponsored arbitration hearing only to find out Mercedes did NOT properly diagnose the vehicle from the start. I had officially 'given up' after almost a year of fighting this was not my fault, only to drive disassembled passenger seat and floor area down to Mercedes... to see the vehicle dripping water right into where nearly $20,000 of electronics were compromised. Mercedes has since fixed the vehicle, under warranty, yet they did NOT tel lme anything until the day the vehicle was fixed that it would be covered under warranty. They keep this away from the local dealer and had a traveling technician work on the vehicle to keep it entirely under wraps. I genuinely hope Mercedes is held accountable for taking full advantage of their customers while admitting (at least locally) that the 'fix' for the previously recalled vehicles is inadequate. Water intrusion, causing shorting of electronics and potential fire is a MASSIVE safety concern and they need to not only be held responsible yet held responsible for the pain and suffering caused by gaslighting customers and KNOWINGLY committing insurance fraud by forcing their customers to file insurance claims after not properly addressing the recall.
NHTSA complaint 11610169On February 4 2024 my SUVs vehicle roof glass panel between windshield and panoramic glass roof shattered with no impact to it while parking in my homes' driveway. I heard a pop and thought I'd ran over some object. After inspecting vehicle nothing had been ran over and noticed the glass panel on top of windshield on roof shattered across whole entire end to end.
NHTSA complaint 11570162Vehicle fails to accelerate when the accelerator is pushed all the way to the floor. Maximum acceleration is 20-25 mph. The vehicle is available for inspection upon request. My safety is greatly put at risk in normal traffic conditions due to the inability to accelerate. I am also unable to drive on the highway or anywhere requiring higher rates of speed. I am also unable to quickly remove myself from a dangerous traffic situation where acceleration is required. The dealer confirmed the problem but has been dishonest about the source of the problem and whether it has truly been repaired. First they said it was a software problem that they could not fix. Then they said it was a hardware problem. They replaced the hardware, but have never confirmed that it was not also a software problem. The vehicle has been inspected by the dealership. The engine light came on. This first appeared about 3 days before the problem started.
NHTSA complaint 11559494The contact owns a 2022 Mercedes-Benz GLE450. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11542037On [XXX], at just 18,624 miles, on my 2022 Mercedes-Benz GLE450 4MATIC, the right rear tire was noted to be essentially bald on most of the tread. All other tires had much much more tread life still remaining and they all appeared to wearing evenly. A 4-wheel alignment was performed by the Mercedes-Benz dealer (M-B of Collierville, Tennessee) which found that the right rear wheel camber was out of spec and had to be adjusted to get it back in spec. I had the dealer replace both rear tires and the dealer kept the old tires. These tires were the original Pirelli P Zero tires. This vehicle came new with different tire sizes on the front and rear, thus no tire rotations have even been performed on this vehicle. I have owned this vehicle since I purchased it new on 1/28/2022. Only I have driven this vehicle and it has not hit any road hazard items. If I hadn't happened to have looked at all four tires for remaining tread life, this tire could have failed and caused an accident. There were no warnings lamps, messages, or other symptoms to indicate this tire was almost worn out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11524333While driving this vehicle on the way to Los Angeles, the engine suddenly stalled without warning. I was in the left most lane going about 70MPH. The car began to slow and I almost got hit four times while trying to make my way over to the shoulder. I could've been seriously injured or killed. This vehicle is brand new and I've only had it three weeks. There was no warning indicator or lights that came on. The engine just stalled without warning and wouldn't restart. It was a miracle I made it to the side of the road as vehicles including tractor trailers whizzed by. Once on the side of the road, the vehicle would restart momentarily and the whole car would shake and then shut off. The vehicle had to be towed to a Mercedes dealer. Incredible safety risk. I don't feel comfortable driving this vehicle again. I'm going to pursue getting my money back.
NHTSA complaint 11502971While driving at highway speed, 48V system malfunction warning light illuminated, then vehicle coolant/overheat light. Vehicle lost all power, or possible entered a "limp" mode, and I was able to coast to a stop. Turned off vehicle. Checked underhood. No obvious overheating or leaks or other problems. Vehicle immediately restarted and has run fine since. This occurred in March 2022 with about 3500 miles on vehicle. Now has about 7500 miles. No further occurrence. I have not had the vehicle examined by the dealer.
NHTSA complaint 11483261The contact owns a 2022 Mercedes-Benz GLE450. The contact stated while driving approximately 50 MPH, the battery malfunction warning light illuminated along with other unknown warning lights. The contact stated that the vehicle stalled and coasted to a stop. The contact stated that the vehicle lost power steering and braking functionality. The contact was able to shift the vehicle into park(P) and restart the vehicle. The contact was able to drive the vehicle to her residence; however, after turning the vehicle off, the contact touched the hood and noticed that the hood was very hot. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The manufacturer had not been informed of the failure. The failure mileage was approximately 8,600.
NHTSA complaint 11483005A safety recall from May 2022 has not been completed. This is an over the internet update to the sim in the car that should have been completed automatically by now.
NHTSA complaint 11475118The contact owns a 2022 Mercedes-Benz GLE450. The contact stated while driving approximately 25 MPH, the vehicle independently stopped without driver input. The contact stated that the seat belt locked the two rear passengers in securely. Several unknown warning lights flashed quickly and then disappeared. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,535.
NHTSA complaint 11466374Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.