SUV, electric, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Sep 20, 2024 to Aug 11, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-115 | Feb 16, 2024 | 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail | Electrical system | 31,848 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
6 complaints on file, page 1 of 1.
The vehicle went to catch on fire and the electrical socket burnt so it could no longer charge. The airbag showed malfunction passenger side door. Multiple times the collision warning has malfunction and alerted there was a collision when none occurred.
NHTSA complaint 11679815Active Emergency Stop Assist Inoperative warning has shown up more than once and the dealer can not duplicate the warning or repair. It is causing frequent phantom braking and sudden stops both in normal driving use and cruise control.
NHTSA complaint 11674402Car turns off completely while driving with "Battery malfunction" and "Towing not permitted" error. This happened while driving on a highway at the end of a bridge going downhill so I was able to pullover to the shoulder before the vehicle came to complete stop but if this happened while on the bridge going uphill, that could've been extremely dangerous as there was no shoulder to pull over to. This has happened about 5 times already and we've taken it to the dealership. They upgraded the vehicle's software at one point saying that would address the issue, but the issue keeps happening. I don't feel safe driving this vehicle knowing that the vehicle can come to a complete stop at any time without any warning.
NHTSA complaint 11651560The contact owns a 2023 Mercedes-Benz EQS 450. The contact stated that while attempting to charge the vehicle, the contact became aware that the vehicle failed to begin charging as expected. After a visual inspection, the contact observed that the charging port appeared to be damaged, showing signs consistent with electrical burns. The messages "Charging station fault" and "Limited availability" were displayed. No warning lights were illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V372000 (Electrical System); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 16,000. The VIN was not available.
NHTSA complaint 11651117The contact owns a 2023 Mercedes-Benz EQS450. The contact stated while driving over a bump in the roadway and depressing the brake pedal, the vehicle failed to immediately stop, causing the braking distance to become extended. The contact stated that the failure occasionally occurred while braking without driving over a bump in the roadway. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 1,000.
NHTSA complaint 11616387So I've had to have 1 tire replaced already working on number 2. First one not sure what the problem was, but this tire is having problems holding air. It'll hold air for about 9 hours then the gauge on inside of car comes in saying low tire pressure.
NHTSA complaint 11615686Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.