AutoStatsIQ
Data through Oct 2026
Model year

2024 Mercedes-Benz Redundant EQS 450

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (2)Complaints (0)Investigations (0)Bulletins (98)
Recall campaigns covering this model year247k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2024 Mercedes-Benz Redundant EQS 450 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2024 Mercedes-Benz Redundant EQS 450

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2024 Mercedes-Benz Redundant EQS 450
CampaignFiledSubjectComponentVehiclesRemedy
24V-372May 28, 2024Battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive powerElectrical system14,912Software update
24V-115Feb 16, 202480-Amp fuses may have been manufactured incorrectly, which can cause the fuses to failElectrical system31,848Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2024 Mercedes-Benz Redundant EQS 450

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    98 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • LI83.30-P-079196 Oct 27, 2025 · Service Bulletin/Repair Instructions
      Complaint Yellow instrument cluster message: "Cooling system fault, operating energy input reduced, service required". Cause Fault code "B3A0077 - The regulation valve in the refrigerant circuit for the battery cooling gets stuck open. The ordered position …
    • LI91.10-P-078305 Oct 10, 2025 · Service Bulletin/Repair Instructions
      Complaint The "Easy entry and exit feature" function deactivates itself after a brief period. (see attachment). Cause The cause is currently being investigated. Remedy Update the HU7 to the latest software version, then perform a factory reset of the HU7. S…
    • LI82.62-P-078631 Oct 10, 2025 · Service Bulletin/Repair Instructions
      Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis wor…
    • LI00.00-P-079603 Sep 16, 2025 · Service Bulletin/Repair Instructions
      Complaint The OTA software update prepares the SRS/ORC controller and enables it to be updated remotely in the future. Based on technician feedback, the OTA (code: 25P5496529) does not start even after an extended period of time and several driving cycles. …
    • LI80.20-P-078308 Sep 5, 2025 · Service Bulletin/Repair Instructions
      Complaint One of the flush door handles (Also referred to as Seamless Door Handles) does not extend/retract (and/or) the KeylessGo sensor surfaces do not respond. Cause Multiple possible causes can be inferred from the table, see remedy (additionally as ref…
    • LI54.10-P-079534 Aug 8, 2025 · Service Bulletin/Repair Instructions
      Complaint: Red 12 V battery warning message in IC DTC stored in EZS or currently: B161609 No DTC in DC/DC converter DC/DC converter is not providing any output voltage or output current Cause: Due to a reduction in resistance at the HV voltage divider, the …
    • NCU - 2025050010 Jun 6, 2025 · Service Campaign
      Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has updated DRIVE PILOT software available for equipped vehicles that includes general performance improvements and results in increased availability of DRIVE PILOT in certain situations, includi…
    • OTA - 20250627 Jun 28, 2025 · Over The Air
      Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has updated driver assistance system SCN coding available for certain subject vehicles. The updated SCN coding improves system stability and enhances the availability of driver assistance feature…
    • LI08.10-P-079423 Jun 12, 2025 · Service Bulletin/Repair Instructions
      Complaint Reduced Drive Power' warning displayed on Instrument Cluster, as Illustrated in the Picture, but no relevant fault codes are present. Cause There are several reasons for the activation of the Reduced Drive Power Warning, Here are a few examples: •…
    • LI33.30-P-056665 May 21, 2025 · Service Bulletin/Repair Instructions
      Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eli…
    • LI91.10-P-079346 May 29, 2025 · Service Bulletin/Repair Instructions
      Complaint Squeaking or creaking noises on uneven roadways, in turns, or when moving in their seat. Cause Noise in the backrest adjustment mechanism Remedy The adjustment mechanism is treated with dry lubricant spray A000 989 35 60 to rectify the noise. To d…
    • LI47.70-P-079341 May 27, 2025 · Service Bulletin/Repair Instructions
      Complaint Vehicle will not start, High Voltage Malfunction error in IC Cause The FUSI (function safety) lock is activated which is causing the vehicle to not operate. Remedy SW resolution implemented with BMS SW versions greater than or equal to 50 (ex. 24/…
    • LI46.80-P-079280 May 8, 2025 · Service Bulletin/Repair Instructions
      Complaint Rattling/knocking noise from the rear axle steering is audible when driving on rough terrain or cobblestones. Cause Relative movement of toothed rack relative to housing. Remedy 1. Detach underfloor paneling under rear axle steering. 2. Remove hea…
    • OTA-5497821/22 May 2, 2025 · Over The Air
      Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the coding for the electronic ignition lock control unit does not correspond to the latest series production configuration. The electronic ignitio…
    • LI54.10-P-071499 May 2, 2025 · Service Bulletin/Repair Instructions
      Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY batt…
    • LI46.10-P-078012 May 2, 2025 · Service Bulletin/Repair Instructions
      Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the …
    • LI82.85-P-078303 May 5, 2025 · Service Bulletin/Repair Instructions
      Complaint Individual functions such as sliding sunroof or roller sunblind can no longer be operated using the gesture recognition system. Cause Gesture recognition system control unit software N168 Remedy For vehicles before modification year 23/2: Perform …
    • LI46.10-P-078012 Apr 11, 2025 · Service Bulletin/Repair Instructions
      Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the …
    • LI82.10-P-078896 Apr 28, 2025 · Service Bulletin/Repair Instructions
      Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
    • LI82.10-P-078301 Apr 28, 2025 · Service Bulletin/Repair Instructions
      Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensati…
    • LI83.30-P-079196 Apr 29, 2025 · Service Bulletin/Repair Instructions
      Complaint Yellow instrument cluster message: "Cooling system fault, operating energy input reduced, service required" Cause Fault code "B3A0077 - The regulation valve in the refrigerant circuit for the battery cooling gets stuck open. The ordered position c…
    • OTA - 20250425 Apr 25, 2025 · Over The Air
      Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the airbag control unit software does not correspond to the latest series production configuration. The airbag control unit will be updated to imp…
    • LI83.30-P-079081 Apr 21, 2025 · Service Bulletin/Repair Instructions
      Complaint Random heating of air conditioning system. Cause Temperature sensor in overhead control panel (OCP) delivering incorrect values: The temperature sensor in the overhead control panel is malfunctioning. Fault code B110709 or fault code B11F697 are p…
    • LI91.29-P-079177 Apr 21, 2025 · Service Bulletin/Repair Instructions
      Complaint When opening the driver's door to aid exiting (easy entry and exit feature), only the seat adjusts. The steering wheel does not move with this function. Cause Software in the driver's seat control unit. Remedy Update software in the driver's seat …
    • LI91.10-P-078305 Apr 21, 2025 · Service Bulletin/Repair Instructions
      Complaint The "Easy entry and exit feature" function deactivates itself after a brief period. Cause The cause is currently being investigated. Remedy A remedy is currently not available. A software update in the seat control unit does not solve the problem.…
    • OTA - 20250404 Apr 4, 2025 · Over The Air
      Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the software for various eDrive components does not correspond with the latest series production configuration. The subject vehicles will receive …
    • LI54.71-P-079104 Apr 7, 2025 · Service Bulletin/Repair Instructions
      Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a speed limit ("- -"). • Flashing when current vehicle speed is under speed limit…
    • LI54.71-P-078778 Apr 4, 2025 · Service Bulletin/Repair Instructions
      Complaint Rear cross traffic activation without obvious cause. Cause Verify customer concern with the assistance of the Operator's Manual: • Symbol displayed on headunit. • Audible warning that was presented. • Exact location of event. • Is the concern repe…
    • LI54.30-P-075652 Apr 7, 2025 · Service Bulletin/Repair Instructions
      Complaint The last settings for the Augmented Reality Head-up Display (AR HUD) may not always be saved and the settings are reset to the default state. Cause Instrument Cluster control unit (N133/1) software Remedy Update the Instrument Cluster control unit…
    • LI54.30-P-075652 Mar 31, 2025 · Service Bulletin/Repair Instructions
      Complaint The last settings for the Augmented Reality Head-up Display (AR HUD) may not always be saved and the settings are reset to the default state. Cause Instrument Cluster control unit (N133/1) software Remedy Update the Instrument Cluster control unit…
    • OTA - 5496236 Mar 21, 2025 · Over The Air
      Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the software for the airbag control unit does not correspond to the latest series production configuration. The airbag control unit will be update…
    • OTA - 5496430 Mar 8, 2025 · Over The Air
      Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles. The software for the communication module does not correspond to the latest series production configuration. The communication module will r…
    • LI82.70-P-077433 Mar 5, 2025 · Service Bulletin/Repair Instructions
      Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
    • LI82.20-P-079002 Mar 10, 2025 · Service Bulletin/Repair Instructions
      Complaint The luggage compartment lighting switches off and back on erratically if the tailgate is opened with the ignition switched off. Cause The problem was caused by a software error in the control unit N10/8 (Rear SAM). Remedy Software update to the co…
    • LI72.20-P-075746 Mar 10, 2025 · Service Bulletin/Repair Instructions
      Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so tha…
    • LI54.71-P-078778 Mar 12, 2025 · Service Bulletin/Repair Instructions
      Complaint Rear cross traffic activation without obvious cause. Cause Verify customer concern with the assistance of the Operator's Manual: • Symbol displayed on headunit. • Audible warning that was presented. • Exact location of event. • Is the concern repe…
    • LI46.35-P-076566 Mar 10, 2025 · Service Bulletin/Repair Instructions
      Complaint A squeaking noise comes from the electric power steering; see video with example. Cause Toothed rack in the area of the screw drive of the electric power steering needs additional grease. Remedy 1. Lift the vehicle and remove the center engine com…
    • LI82.20-P-079001 Mar 11, 2025 · Service Bulletin/Repair Instructions
      Complaint If a door is opened, the color of the footwell lamp under the front seats on one of the two sides does not change to white. It may therefore be the case that the rear left footwell lamp is illuminated in white and the rear right footwell lamp is i…
    • CL - 2025010010 Feb 7, 2025 · Other
      A Mercedes-Benz approved DC fast charging adapter is recommended to access the Tesla Supercharger Network and can be purchased at an authorized Mercedes-Benz Dealer. During your visit, an authorized Mercedes-Benz dealer will install a NACS adapter informati…
    • NUC - 2025010010 Feb 5, 2025 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY22-25 EQB, EQE, EQS, G-Class (243, 294, 295, 296, 297, 465 platform) vehicles, a new NACS adapter informational label is required for the use of an approved Me…
    • LI00.01-P-078887 Feb 20, 2025 · Service Bulletin/Repair Instructions
      Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster q…
    • LI46.10-P-078012 Feb 3, 2025 · Service Bulletin/Repair Instructions
      Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the …
    • LI54.71-P-078778 Jan 31, 2025 · Service Bulletin/Repair Instructions
      Complaint Rear cross traffic activation without obvious cause. Cause Verify customer concern with the assistance of the Operator's Manual: • Symbol displayed on headunit. • Audible warning that was presented. • Exact location of event. • Is the concern repe…
    • LI35.30-P-058566 Jan 15, 2025 · Service Bulletin/Repair Instructions
      Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is elimina…
    • LI54.71-P-078778 Jan 30, 2025 · Service Bulletin/Repair Instructions
      Complaint Rear cross traffic activation without obvious cause. Cause Verify customer concern with the assistance of the Operator's Manual: • Symbol displayed on headunit. • Audible warning that was presented. • Exact location of event. • Is the concern repe…
    • LI33.30-P-056665 Jan 16, 2025 · Service Bulletin/Repair Instructions
      Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Cause If the complaint is eliminated by experimentally loose…
    • LI54.71-P-078778 Jan 28, 2025 · Service Bulletin/Repair Instructions
      Complaint Rear cross traffic activation without obvious cause. Cause Verify customer concern with the assistance of the Operator's Manual: • Symbol displayed on headunit. • Audible warning that was presented. • Exact location of event. • Is the concern repe…
    • LI82.85-P-076200 Jan 15, 2025 · Service Bulletin/Repair Instructions
      Complaint Station logos are no longer displayed in the radio after updating or SCN coding the A26/17 head unit. Cause Without active navigation (code 365), MBUX cannot assign and install the regional database of the station logos. Remedy There is no remedy …
    • LI33.20-P-078406 Jan 28, 2025 · Service Bulletin/Repair Instructions
      Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements. Sound file attached for comparison. NOTE: Steering functionality is not affected. For 192 and 232: Only affects vehicles in the below FIN rang…
    • LI47.70-P-078625 Jan 24, 2025 · Service Bulletin/Repair Instructions
      Complaint Plug and Charge function(P&C) does not work at specific charging stations. • Customer cannot start a charging process via P&C. • Customer can only charge with a charging card, via remote start at the head unit or using the Mercedes Me app Cause So…
    • OTA - 2025010010 Jan 10, 2025 · Over The Air
      Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-25 C-Class, CLA, EQB, AMG GT, EQE, EQS, G-CLASS, GLB, GLC, GLE, GLS, S-CLASS, AMG SL (206, 118, 243, 290, 192, 294, 295, 296, 297, 465, 247, 254, 167, 223, and…
    • LI46.10-P-078012 Jan 6, 2025 · Service Bulletin/Repair Instructions
      Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the …
    • LI46.15-P-078766 Jan 8, 2025 · Service Bulletin/Repair Instructions
      Complaint Play noticeable in the height adjustment of the steering column. See arrow direction in attached pictures. Cause Slipped thrust bearing ring on the height adjustment. Remedy Install repair kit for height adjustment of the steering column. For tigh…
    • LI83.70-P-078292 Jan 9, 2025 · Service Bulletin/Repair Instructions
      Complaint Red warning message in instrument cluster: "Towing not allowed, see Operator's Manual, consult workshop without starting the engine again". Cause Missing diaphragm on high voltage PTC (interior heating) N33/14 component part results in moisture bu…
    • LI82.85-P-078722 Jan 3, 2025 · Service Bulletin/Repair Instructions
      Complaint The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is displayed as being in the middle of the ocean. Note: In the quick test, no relevant DTC is displayed for this. Cause The GNSS antenna is not corr…
    • OTA - 24P5497813 Nov 27, 2024 · Over The Air
      Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-25 C-Class, CLA, EQB, EQE, EQS, G-Class, GLA, GLB, GLC, GLE, GLS, GT, S-Class, and SL (206, 118, 243, 294, 296, 465, 247, 254, 167, 192, 223, and 232 platform)…
    • LI82.85-P-078473 Nov 20, 2024 · Service Bulletin/Repair Instructions
      Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the Digital Extras (previously Mercedes me) cannot be activated. The DTC B15CE00 is activ…
    • LI72.20-P-078560 Nov 4, 2024 · Service Bulletin/Repair Instructions
      Complaint A creaking noise can sometimes be heard when the automatic tailgate is closing/opening. Cause Grease in the upper ball socket (ball socket with larger diameter) of the liftgate control (HKS) drive unit could not be distributed optimally across the…
    • LI72.10-P-074316 Oct 23, 2024 · Service Bulletin/Repair Instructions
      Complaint • The flush-mounted door handle could jam when it is pulled out and may move in a jerky manner when doing so. • In the area of the paneling section of the door, paint damage could be present (picture 1) and/or an abrasion point could be present at…
    • LI82.35-P-078467 Oct 23, 2024 · Service Bulletin/Repair Instructions
      Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose c…
    Source: NHTSA manufacturer communications files.
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