Sedan, gasoline, RWD/Rear-Wheel Drive, built in Germany. Owner complaints on file from Nov 17, 2019 to Jun 17, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-365 | May 20, 2022 | Error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system | Communication | 242,722 | Software update |
| 21V-197 | Mar 19, 2021 | Front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair | Structure | 15,096 | Repair or modification |
| 21V-058 | Feb 5, 2021 | Software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the… | Communication | 1,292,258 | Software update |
| 20V-449 | Jul 31, 2020 | Software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light… | Electrical system | 56 | Software update |
| 19V-584 | Aug 9, 2019 | A, B, and C pillar covers may have been improperly installed, possibly affecting the deployment of the side curtain air bags and allowing the… | Structure | 1 | Repair or modification |
| 19V-540 | Jul 19, 2019 | Software error in the radar sensor control unit may impair the functionality of the Active Brake Assist | Driver assistance | 1,957 | Software update |
| 18V-910 | Dec 19, 2018 | Hands-off-Detection system may malfunction, causing the Active Steering Assist system to remain engaged despite the driver's hands not being on… | Driver assistance | 6,200 | Software update |
| 18V-839 | Nov 27, 2018 | Correctly fastened seatbelt may be inaccurately detected as being unfastened, preventing the seat belt pre-tensioners from activating in the event… | Seat belts | 4,969 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
The contact owns a 2019 Mercedes-Benz S450. The contact received notification of NTHSA Campaign Number: 26V216000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure.
NHTSA complaint 11744748The car is out of control! It first began a couple of weeks ago when (1) the side view mirrors no longer closed automatically 2) Next, while I was driving, the car yesterday, the seat belt suddenly tightened as the car prepared for a sudden impact (which there was none).3) Today, the car refused to stop when I backed it out of the garage. It hit a tree behind us and the car has a rear dint! I am now fearful of driving this car. It needs major servicing or something!!! I have had it towed in to my local Mercedes-Benz dealer.
NHTSA complaint 11688276A PORTION OF THE GLASS ROOF SHATTERED WHILE I WAS DRIVING DOWN A MULTI LANE HIGHWAY GOING SLOWER THAN THE SPEED LIMIT SINCE IT WAS EVENING COMMUTER TIME. THE ROOF HAS THREE GLASS SECTIONS. THE FORWARD MOST SECTION OF THE GLASS ROOF IS WHAT SHATTERED.
NHTSA complaint 11280685Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.