AutoStatsIQ
Data through Oct 2026
Model year

2016 Mercedes-Benz Sprinter 4500

Other, diesel, 4x2, built in Germany. Owner complaints on file from Apr 26, 2021 to Apr 26, 2021.

Recalls (1)Complaints (1)Investigations (1)Bulletins (41)
Recall campaigns covering this model year148k vehicles or units across those campaigns
Owner complaints1Close to the median 2016 other
Severity index0.02016 others average 9.6
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Mercedes-Benz Sprinter 4500 peaked in 2021, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512021120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2016 Mercedes-Benz Sprinter 4500 name driver assistance

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Driver assistance
1
Powertrain
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2016 Mercedes-Benz Sprinter 4500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Mercedes-Benz Sprinter 4500
CampaignFiledSubjectComponentVehiclesRemedy
20V-663Oct 28, 2020Hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leakSteering47,667Not stated
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2016 Mercedes-Benz Sprinter 4500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Apr 26, 2021Failure Apr 26, 202132,500 milesFT Myers, FLAutomatic emergency braking, Power train

    THE WHEEL SPEED SENSORS ON THIS VEHICLE HAVE BEEN REPLACED FOUR TIMES IN 15000 MOLES. WHEN THE SENSOR FAILS THE VEHICLE SUDDENLY SHUDDERS TO A LOS SPEED WHICH CAN CREATE A VERY DANGEROUS SITUATION FOR MYSELF AND MY FAMILY

    NHTSA complaint 11414039
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • EA21002 Engineering analysis, Airbags
    Desiccated Air Bag Inflator Rupture
    Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
All investigations
Service bulletins

41 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • LI28_00-N-079097_1_en Aug 26, 2026 · Service Bulletin/Repair Instructions
    Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to the front axle according to ESP calcul…
  • LI54_30-N-080701 Jul 1, 2026 · Service Bulletin/Repair Instructions
    ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenan…
  • LI49.10-N-080528 Jun 3, 2026 · Service Bulletin/Repair Instructions
    OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11B300, 11EC0…
  • LI14.20-N-073867 Jun 15, 2026 · Service Bulletin/Repair Instructions
    Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in tab…
  • LI4910-N-060969 Apr 18, 2026 · Service Bulletin/Repair Instructions
    Complaint Rattling noise from underneath the vehicle. Cause One or more of the following conditions may be present: 1. The exhaust bracket from the DPF to the transmission is cracked or broken. • See Pic. 1 for an example of a broken bracket. 2. Transmissio…
  • LI49-20-N-080376 Mar 23, 2026 · Service Bulletin/Repair Instructions
    The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating AdBlue quality …
  • LI14.20-N-073867 Jan 16, 2026 · Service Bulletin/Repair Instructions
    EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with p…
  • LI28.00-N-063339 Dec 1, 2025 · Service Bulletin/Repair Instructions
    Clunking noise on load change or gear engagement Complaint Clunking noise can be heard on some load changes or when changing from N->R or N->D Cause Movement of transfer case splines Remedy Apply bearing retainer (green) Loctite to both output shaft splines…
  • LI54.30-N-079757 Sep 26, 2025 · Service Bulletin/Repair Instructions
    Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be displayed: •Engine oil level currently inopera…
  • LI27.19-N-079793 Sep 16, 2025 · Service Bulletin/Repair Instructions
    Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54…
  • LI14.20-N-073867 May 9, 2025 · Service Bulletin/Repair Instructions
    Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in tabl…
  • LI14.20-N-073867 Apr 25, 2025 · Service Bulletin/Repair Instructions
    EGR Valve Diagnosis and Cleaning Procedure using TUNAP 926® on 906, 907 Sprinter with OM642 Diesel Engine Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve s…
  • LI82.35-N-078930 Mar 10, 2025 · Service Bulletin/Repair Instructions
    Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with d…
  • LI47.10-N-079010 Mar 10, 2025 · Service Bulletin/Repair Instructions
    Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type Complaint: Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type (e.g., gasoline, water, biodiesel, AdBlue/DEF) Cause: The incorrect fuel type, such as gasoline, water, …
  • LI14.20-N-073867 Mar 10, 2025 · Service Bulletin/Repair Instructions
    EGR Valve Diagnosis and Cleaning Procedure Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list …
  • LI49.20-N-078838 Feb 4, 2025 · Service Bulletin/Repair Instructions
    Complaint The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes rela- ted to the AdBlue tank: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction …
  • LI07.70-N-078824 Feb 12, 2025 · Service Bulletin/Repair Instructions
    Complaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not activating the check engine light, unless ot…
  • LI49.00-N-078608 Nov 28, 2024 · Service Bulletin/Repair Instructions
    SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readi…
  • LI14.20-N-073867 May 24, 2024 · Service Bulletin/Repair Instructions
    Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. N…
  • 2022120013-1 Jan 1, 2023 · Service Bulletin/Repair Instructions
    Emissions.
  • LI07.10-N-075862 Feb 23, 2023 · Service Bulletin/Repair Instructions
    Complaint MIL illuminated. Fault codes for 'position sensor of crankshaft' in combination with fault codes for 'Output stage fuel injectors' are set in the CDI control unit.
  • LI03.10-N-075843 Feb 13, 2023 · Service Bulletin/Repair Instructions
    Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: • On engine 642 cylinder 6 is affected. • On engine 651 cylinder 2 is aff…
  • LI00.19-N-075749 Jan 13, 2023 · Service Bulletin/Repair Instructions
    Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into the vehicle's CA…
  • LI07.16-N-075574 Dec 2, 2022 · Service Bulletin/Repair Instructions
    Problem: Vehicle fails smog test Cause In the event the Engine Control Module (CDI) detects a fault with the Water Pump Short Circuit to Battery diagnostic, Fault Code P260312 and/or P260315 may set and prevent the readiness monitor from running. Eve…
  • 2022110005 Nov 23, 2022 · Service Bulletin/Repair Instructions
    Software Update - Water Pump Diagnostics
  • LI07.16-N-075574 Nov 21, 2022 · Service Bulletin/Repair Instructions
    SMOG Test will not complete successfully. NOTE: Customers may come to dealership as instructed by ISP (Independent Service Provider) based on instructions from a TSB (Technical Service Bulletin). Access to the TSBs can be found via https://www.obdclearing…
  • 2020040001 Aug 8, 2022 · Service Bulletin/Repair Instructions
    2020040001
  • LI49.20-N-074942 Jun 13, 2022 · Service Bulletin/Repair Instructions
    Complaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all. The Approved Em…
  • NC3COD2ND Apr 1, 2022 · Service Bulletin/Repair Instructions
    Modification to the emission control system.
  • 2020060007 Apr 1, 2022 · Service Bulletin/Repair Instructions
    Modification to the emission control system.
  • LI01.00-N-074210 Jan 6, 2022 · Service Bulletin/Repair Instructions
    Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder. 3. Perform a te…
  • LI54.22-N-074063 Dec 7, 2021 · Service Bulletin/Repair Instructions
    Various complaints due to aftermarket OBDII device installed
  • LI00.30-N-074118 Dec 14, 2021 · Service Bulletin/Repair Instructions
    "The “monitor status this driving cycle (PID 41)” can be displayed as “disabled” in the generic scan tool although no monitor of this group is disabled "
  • LI8210N048712 Aug 21, 2013 · Service Bulletin/Repair Instructions
    Headlamps and lamps fogged and/or leaking.
  • LI0709N0633386 Nov 7, 2016 · Service Bulletin/Repair Instructions
    Coolant, vacuum, temperature fault codes.
  • MB NC3DREZAHA Re Aug 5, 2021 · Service Bulletin/Repair Instructions
    Replace Wheel Speed Sensors
  • FTL NC3DREZAHA R Aug 5, 2021 · Service Bulletin/Repair Instructions
    Replace Wheel Speed Sensors
  • 511329 May 3, 2021 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG has determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses may detach at their connection points under certain operating conditions and may cause hydraulic fluid to leak resulting in the l…
  • 2017030004 Jan 14, 2021 · Service Bulletin/Repair Instructions
    Replace 3rd brake lamp, remove soft top compartment cover to access.
  • Launch NCU - 202 Jan 7, 2021 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-C…
  • V-RC-2020120007 Dec 18, 2020 · Service Bulletin/Repair Instructions
    Inspect Power Steering Hose Clamps
Source: NHTSA manufacturer communications files.
About service bulletins