Model line

Mercedes-Benz Sprinter 4500

Every Mercedes-Benz Sprinter 4500 model year on file, 2015 to 2024. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years112 involved a crash, fire, injury or death
Model years102015 to 2024
Recall campaigns54Distinct campaigns listing it
Service bulletins865Summed across model years
By model year

The 2019 model year drew the most complaints, 9, 82% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

02.557.51020152016201720182019920202021202220232024
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Components

Driver assistance leads the Mercedes-Benz Sprinter 4500 complaint record

Owner complaints across all model years, by component.

Driver assistance
5
Electrical system
3
Powertrain
3
Equipment
2
Speed control
2
Structure
2
Steering
1
Back-over prevention
1
Source: NHTSA ODI complaints file.
Model years

The record for each Mercedes-Benz Sprinter 4500 model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Mercedes-Benz Sprinter 4500 by model year
YearBodyComplaintsSeverity indexPeer indexRecallsInvestigationsBulletins
2024Not decoded0NoneNone2089
2023Not decoded0NoneNone60103
2022Not decoded0NoneNone6089
2021Not decoded0NoneNone160124
2020Other10.050220137
2019Other922.2450380155
2018Not decoded0NoneNone7147
2017Not decoded0NoneNone1136
2016Other10.01001141
2015Not decoded0NoneNone1044
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls

Recent campaigns covering the Mercedes-Benz Sprinter 4500

  • 25V-135 Feb 28, 2025
    Parking brake cable bracket welds may fail and disengage the parking brake
    Brakes · 88 vehicles
  • 24V-930 Dec 13, 2024
    Instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions
    Electrical system · 697 vehicles
  • 24V-517 Jul 9, 2024
    Spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position
    Suspension · 1,232 vehicles
  • 24V-225 Mar 24, 2024
    12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power
    Electrical system · 99 vehicles
  • 24V-166 Mar 1, 2024
    Main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake…
    Electrical system · 828 vehicles
  • 23V-876 Dec 21, 2023
    Partition wall may be missing bolts, allowing the wall to detach during a crash
    Structure · 387 vehicles
  • 23V-875 Dec 21, 2023
    Longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the…
    Structure · 3,739 vehicles
  • 23V-874 Dec 21, 2023
    Connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control
    Structure · 9 vehicles
  • 23V-849 Dec 15, 2023
    Front left suspension strut bolt may not be secured properly, which can result in a loss of steering control
    Suspension · 33 vehicles
  • 23V-806 Dec 1, 2023
    Topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle
    Structure · 131 vehicles
Source: NHTSA ODI recalls file.