AutoStatsIQ
Data through Oct 2026
Model year

2019 NEW Flyer XHE40

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (2)Complaints (0)Investigations (0)Bulletins (17)
Recall campaigns covering this model year26,900 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2019 NEW Flyer XHE40 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2019 NEW Flyer XHE40

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 NEW Flyer XHE40
CampaignFiledSubjectComponentVehiclesRemedy
25V-898Dec 19, 2025Antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lightsStability and traction control6,673Software update
21V-244Apr 7, 2021Firmware errors in the inverters may cause the electric drive system to shutdownElectrical system227Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2019 NEW Flyer XHE40

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    17 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • TSIB 26-03 Jul 1, 2026 · Service Bulletin/Repair Instructions
      This bulletin communicates an update to the required replacement interval for the fuel cell secondary air filter on units equipped with Ballard fuel cell systems.
    • TSIB 25-07 Aug 21, 2025 · Service Bulletin/Repair Instructions
      This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenan…
    • ITS60473 Jun 16, 2022 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to remove and replace the 12V MV8 magnetic valve with 24V MV8 magnetic valve.
    • ITS60381 Feb 1, 2022 · Service Bulletin/Repair Instructions
      This Instruction to Service describes how to install a reminder decal for the SDS panel retaining lanyard on specifically equipped buses.
    • ITS60282 Sep 29, 2021 · Service Bulletin/Repair Instructions
      This Instruction to Service described the retrofit procedure for new spiral groove anti-sway bar mounting bushings.
    • ITS59220 May 3, 2021 · Service Bulletin/Repair Instructions
      This instruction to service describes the high voltage inspection procedure for specifically equipped hydrogen-electric vehicles.
    • ITS59172 Feb 26, 2021 · Service Bulletin/Repair Instructions
      Technical instruction describing how to remove 2G network module and replace it with a 4G network module for the New Flyer Connect system.
    • ITS58872 Feb 28, 2020 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to retrofit "D" shaped anti-sway bar mounting bushings and hardware
    • ITS59024 Jul 31, 2020 · Service Bulletin/Repair Instructions
      Technical Instruction detailing the removal and replacement of the MSD's (Mechanical Service Disconnect) on hydrogen/battery electric vehicles.
    • 190524-115466 May 29, 2020 · Service Bulletin/Repair Instructions
      Programmable Logic Controller (PLC) program change - to correct the requirement to manually cycle the rear doors open and closed before operating the bus.
    • SMB189 Dec 20, 2019 · Service Bulletin/Repair Instructions
      Service Manual Bulletin - Update to high voltage safety procedures, specifically Lockout/Tagout, de-energizing and re-energizing procedures for both battery electric and fuel cell buses.
    • SMB187 Sep 13, 2019 · Service Bulletin/Repair Instructions
      Service Manual Bulletin which stresses the need for safety when performing maintenance on the high voltage systems on your New Flyer vehicle.
    • SMB186 Sep 20, 2019 · Service Bulletin/Repair Instructions
      Service Manual Bulletin providing revised, corrected or additional information for the Preventive Maintenance on buses specifically equipped with a Powerex direct drive air compressor.
    • SMB188 Sep 20, 2019 · Service Bulletin/Repair Instructions
      Service Manual Bulletin provides revised information for the Preventive Maintenance on specifically equipped vehicles with the Powerex belt driven air compressor.
    • ITS58641 May 30, 2019 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to install decal on fuse box.
    • ITS58608 Mar 29, 2019 · Service Bulletin/Repair Instructions
      This technical instruction describes how to add retainer blocks to the SDS (maintenance access only) window hinge.
    • ITS58599 Mar 29, 2019 · Service Bulletin/Repair Instructions
      This technical instruction describes how to retrofit the suspension âDâ shaped anti sway bar mounting bushings and hardware.
    Source: NHTSA manufacturer communications files.
    About service bulletins