AutoStatsIQ
Data through Oct 2026
Model year

2020 NEW Flyer XHE40

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (0)Complaints (0)Investigations (0)Bulletins (7)
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 NEW Flyer XHE40 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2020 NEW Flyer XHE40

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 NEW Flyer XHE40

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    7 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • TSIB 26-03 Jul 1, 2026 · Service Bulletin/Repair Instructions
      This bulletin communicates an update to the required replacement interval for the fuel cell secondary air filter on units equipped with Ballard fuel cell systems.
    • TSIB 25-07 Aug 21, 2025 · Service Bulletin/Repair Instructions
      This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenan…
    • ITS59220 May 3, 2021 · Service Bulletin/Repair Instructions
      This instruction to service describes the high voltage inspection procedure for specifically equipped hydrogen-electric vehicles.
    • SMB189 Dec 20, 2019 · Service Bulletin/Repair Instructions
      Service Manual Bulletin - Update to high voltage safety procedures, specifically Lockout/Tagout, de-energizing and re-energizing procedures for both battery electric and fuel cell buses.
    • SMB187 Sep 13, 2019 · Service Bulletin/Repair Instructions
      Service Manual Bulletin which stresses the need for safety when performing maintenance on the high voltage systems on your New Flyer vehicle.
    • SMB186 Sep 20, 2019 · Service Bulletin/Repair Instructions
      Service Manual Bulletin providing revised, corrected or additional information for the Preventive Maintenance on buses specifically equipped with a Powerex direct drive air compressor.
    • SMB188 Sep 20, 2019 · Service Bulletin/Repair Instructions
      Service Manual Bulletin provides revised information for the Preventive Maintenance on specifically equipped vehicles with the Powerex belt driven air compressor.
    Source: NHTSA manufacturer communications files.
    About service bulletins