By model year
NEW Flyer XN60 complaints by model year
Owner complaints filed with NHTSA, all years filed, by model year.
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Model line
NEW Flyer XN60
Every NEW Flyer XN60 model year on file, 2015 to 2025. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.
Owner complaints, all model years00 involved a crash, fire, injury or death
Model years112015 to 2025
Recall campaigns9Distinct campaigns listing it
Service bulletins122Summed across model years
Components
Complaints by component
Owner complaints across all model years, by component.
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Source: NHTSA ODI complaints file.
Model years
The record for each NEW Flyer XN60 model year
Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.
| Year | Body | Complaints | Severity index | Peer index | Recalls | Investigations | Bulletins |
|---|---|---|---|---|---|---|---|
| 2025 | Not decoded | 0 | None | None | 1 | 0 | 1 |
| 2024 | Not decoded | 0 | None | None | 0 | 0 | 2 |
| 2023 | Not decoded | 0 | None | None | 3 | 0 | 4 |
| 2022 | Not decoded | 0 | None | None | 1 | 0 | 2 |
| 2021 | Not decoded | 0 | None | None | 2 | 0 | 3 |
| 2020 | Not decoded | 0 | None | None | 1 | 0 | 13 |
| 2019 | Not decoded | 0 | None | None | 1 | 0 | 14 |
| 2018 | Not decoded | 0 | None | None | 1 | 0 | 18 |
| 2017 | Not decoded | 0 | None | None | 2 | 0 | 21 |
| 2016 | Not decoded | 0 | None | None | 5 | 0 | 26 |
| 2015 | Not decoded | 0 | None | None | 4 | 0 | 18 |
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls
Recent campaigns covering the NEW Flyer XN60
- 25V-898 Dec 19, 2025
Antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights
Stability and traction control · 6,673 vehicles - 23V-898 Dec 22, 2023
Due to a software error, unintended acceleration may occur during certain conditions
Speed control · 211 vehicles - 23V-711 Oct 20, 2023
Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) listed on the certification labels are incorrect, which can allow the…
Equipment · 188 vehicles - 22V-637 Aug 24, 2022
Steering gears may have been incorrectly assembled, which can cause the gear to fracture
Steering · 55 vehicles - 18V-827 Nov 22, 2018
Actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event…
Equipment · 463 vehicles - 18V-394 Jun 12, 2018
Surface roughness of a guide pin in the radial brake calipers may cause the brake carriage guide pin support bolt to break
Brakes · 908 vehicles - 16V-678 Sep 20, 2016
Pressure relief device (PRD) of the CNG system may fracture and separate, allowing a high pressure release of CNG
Fuel system · 38 vehicles - 16V-223 Apr 19, 2016
These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which…
Electrical system · 1,897 vehicles - 16V-038 Jan 26, 2016
Affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket
Seats · 4,848 vehicles
Source: NHTSA ODI recalls file.