Model year

2021 NEW Flyer XN60

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year26,728 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 NEW Flyer XN60 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2021 NEW Flyer XN60

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 NEW Flyer XN60
CampaignFiledSubjectComponentVehiclesRemedy
25V-898Dec 19, 2025Antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lightsStability and traction control6,673Software update
22V-637Aug 24, 2022Steering gears may have been incorrectly assembled, which can cause the gear to fractureSteering55Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2021 NEW Flyer XN60

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    3 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • TSIB 25-01 May 21, 2025 · Service Bulletin/Repair Instructions
      Thermo-King has issued a Service Bulletin (SB866-1) related to the clutch bearing maintenance on their QS616 HVAC screw compressor. New Flyer is issuing this Technical Service Information Bulletin to notify New Flyer XD60, XN60 and XDE60 bus operators about…
    • ITS61032 Jun 6, 2024 · Service Bulletin/Repair Instructions
      Instruction to Service for replacing incorrect hardware on "Infotainment" monitors with shorter hardware.
    • ITS60410 Mar 10, 2022 · Service Bulletin/Repair Instructions
      This technical instruction describes how to replace dust covers and seal and protect the harnesses associated with the Smart Rider suspension leveling system for 60 foot buses with components installed on all three axles.
    Source: NHTSA manufacturer communications files.