Model year

2016 Nissan Murano Hybrid

SUV, hybrid, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Dec 30, 2021 to Dec 30, 2021.

Recall campaigns covering this model year33.42M vehicles or units across those campaigns
Owner complaints1Below the median 2016 suv
Severity index0.02016 suvs average 6.0
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Nissan Murano Hybrid peaked in 2021, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512021120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2016 Nissan Murano Hybrid name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2016 Nissan Murano Hybrid

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Nissan Murano Hybrid
CampaignFiledSubjectComponentVehiclesRemedy
21V-774Oct 4, 2021Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive…Engine and cooling7,634Software update
16V-636Sep 2, 2016Affected vehicles have Anti-Lock Brake (ABS) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit boardBrakes120,329Part replacement
16V-244Apr 26, 2016In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or…Airbags3,296,947Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Nissan Murano Hybrid

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Dec 30, 2021Failure Dec 15, 2021Warwick, RIEngine

    The contact owns a 2016 Nissan Murano Hybrid. The contact received notification of NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint 11445609
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • DP22005 Defect petition, Electrical system
    Pedestrian alert sounds
    Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

124 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • NTB09-131C Apr 13, 2026 · Service Bulletin/Repair Instructions
    CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety St…
  • NTB09-131C Apr 13, 2026 · Service Bulletin/Repair Instructions
    CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety St…
  • NTB19-042F Feb 20, 2025 · Service Bulletin/Repair Instructions
    AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer …
  • NTB19-033G Feb 20, 2025 · Service Bulletin/Repair Instructions
    INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be perform…
  • NTB19-071D Sep 19, 2024 · Service Bulletin/Repair Instructions
    DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be perfor…
  • NTB21-106B May 11, 2024 · Service Bulletin/Repair Instructions
    DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB13-107G May 21, 2024 · Service Bulletin/Repair Instructions
    VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB13-027D May 21, 2024 · Service Bulletin/Repair Instructions
    CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB10-066C May 21, 2024 · Service Bulletin/Repair Instructions
    CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB19-042E Apr 13, 2024 · Service Bulletin/Repair Instructions
    AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB17-019H Apr 30, 2024 · Service Bulletin/Repair Instructions
    WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB13-028I Apr 30, 2024 · Service Bulletin/Repair Instructions
    REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB09-081K Apr 30, 2024 · Service Bulletin/Repair Instructions
    WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB21-094B Dec 13, 2023 · Service Bulletin/Repair Instructions
    TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB17-003F Dec 13, 2023 · Service Bulletin/Repair Instructions
    FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB08-097L Sep 21, 2023 · Service Bulletin/Repair Instructions
    DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB23-053 Jun 16, 2023 · Service Bulletin/Repair Instructions
    SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not d…
  • NTB23-049 Jun 16, 2023 · Service Bulletin/Repair Instructions
    12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to pr…
  • NTB16-003C Apr 17, 2023 · Service Bulletin/Repair Instructions
    INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
  • NTB14-012I Apr 17, 2023 · Service Bulletin/Repair Instructions
    REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB13-107F Apr 27, 2023 · Service Bulletin/Repair Instructions
    VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB03-074Q Apr 5, 2023 · Service Bulletin/Repair Instructions
    HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB21-106A Mar 9, 2023 · Service Bulletin/Repair Instructions
    DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB19-071C Mar 9, 2023 · Service Bulletin/Repair Instructions
    DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB19-042D Mar 9, 2023 · Service Bulletin/Repair Instructions
    AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB10-145B Mar 8, 2023 · Service Bulletin/Repair Instructions
    ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB13-028H Feb 27, 2023 · Service Bulletin/Repair Instructions
    REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB10-126C Feb 22, 2023 · Service Bulletin/Repair Instructions
    WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB09-081J Feb 27, 2023 · Service Bulletin/Repair Instructions
    WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB08-097K Feb 22, 2023 · Service Bulletin/Repair Instructions
    DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB15-009L Feb 10, 2023 · Service Bulletin/Repair Instructions
    NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB22-101 Nov 23, 2022 · Service Bulletin/Repair Instructions
    DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease los…
  • NTB10-029I Nov 9, 2022 · Service Bulletin/Repair Instructions
    ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB14-012H Aug 2, 2022 · Service Bulletin/Repair Instructions
    REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB10-029H May 31, 2022 · Service Bulletin/Repair Instructions
    NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB21-094A Jun 17, 2022 · Service Bulletin/Repair Instructions
    TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB17-003E Jun 17, 2022 · Service Bulletin/Repair Instructions
    FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB22-026 Apr 5, 2022 · Service Bulletin/Repair Instructions
    SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the en…
  • NTB19-071B Apr 26, 2022 · Service Bulletin/Repair Instructions
    DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB17-003D Mar 1, 2022 · Service Bulletin/Repair Instructions
    FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB10-029G Mar 15, 2022 · Service Bulletin/Repair Instructions
    NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB17-082E Feb 7, 2022 · Service Bulletin/Repair Instructions
    DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB17-003C Feb 16, 2022 · Service Bulletin/Repair Instructions
    FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB13-097J Feb 7, 2022 · Service Bulletin/Repair Instructions
    EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB13-027C Feb 22, 2022 · Service Bulletin/Repair Instructions
    CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB19-042C Jan 26, 2022 · Service Bulletin/Repair Instructions
    AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB14-012G Jan 26, 2022 · Service Bulletin/Repair Instructions
    REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB99-001F Dec 7, 2021 · Service Bulletin/Repair Instructions
    STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB17-045C Dec 7, 2021 · Service Bulletin/Repair Instructions
    CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB21-106 Nov 15, 2021 · Service Bulletin/Repair Instructions
    DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR SERVICE INFORMATION If DTC C1A17-49 or C2580-49 is stored in LASER/RADAR in the “PAST” column:  Erase the DTC.  DO NOT replace any parts. If DTC C1A17-49 or C2580-49 is stored in LASER/RADAR in the "CU…
  • NTB21-094 Oct 25, 2021 · Service Bulletin/Repair Instructions
    TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL SERVICE INFORMATION When removing the front passenger (RH) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cover seal replaceme…
  • NTB16-028D Jun 7, 2021 · Service Bulletin/Repair Instructions
    INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB15-077D Jun 7, 2021 · Service Bulletin/Repair Instructions
    SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB17-003B May 27, 2021 · Service Bulletin/Repair Instructions
    FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB15-073B Mar 22, 2016 · Service Bulletin/Repair Instructions
    2015-2016 Murano; Automatic back door does not operate and related DTCs
  • NTB15-039A Mar 4, 2016 · Service Bulletin/Repair Instructions
    2015-2016 Murano; Side Door will not open or side door will not latch
  • NTB17-067A Mar 11, 2021 · Service Bulletin/Repair Instructions
    2016-2017 MURANO; PHONE WILL NOT CONNECT WITH VEHICLE AND BLUETOOTH® AND PHONE BUTTONS ARE GRAYED OUT IN SETTINGS MENU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
  • NTB16-028C Mar 15, 2021 · Service Bulletin/Repair Instructions
    INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB15-099C Mar 12, 2021 · Service Bulletin/Repair Instructions
    SERVICE INFORMATION FOR DTCS C1A12 AND C1A16 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
  • NTB15-077C Mar 16, 2021 · Service Bulletin/Repair Instructions
    NISSAN; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Source: NHTSA manufacturer communications files.