Complaints over time
Complaints about the 2024 Nissan Murano peaked in 2024, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Nissan Murano
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Nov 26, 2024 to Sep 10, 2026.
Recall campaigns covering this model year16 vehicles or units across those campaigns
Owner complaints5Below the median 2024 suv
Severity index0.02024 suvs average 7.6
First 24 months2Complaints in its first two years
Components
20% of complaints about the 2024 Nissan Murano name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2024 Nissan Murano
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-053 | Jan 30, 2024 | Incorrect primer may have been used on the quarter glass, resulting in the left and right quarter glass detaching from the vehicle | Visibility and wipers | 6 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Nissan Murano
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
- Filed Sep 10, 2026Failure Sep 6, 2026Naperville, ILAutomatic emergency braking, Service brakes
System that failed: Automatic Emergency Braking. The car is at the dealership now. My safety/others safety at risk: I was driving at about 40-45 mph and for no reason at all the emergency braking system engaged and brought my car to a screeching halt in the middle of the road. There was no reason for the emergency brakes to engage as there was nothing in front of me. The car behind me then had to slam on their brakes as I had come to a complete stop in the middle of the road for no reason. Had the car behind me not been paying attention, they would have certainly hit me and we both could have been injured. In addition, if this happened on the highway the consequences could certainly be catastrophic. Problem reproduced/confirmed: Not sure, waiting to hear from dealer Inspection: Just at the dealer. Warning lamps/messages: Definitely something flashed up that I'm pretty sure was red and white but didn't stay long. Symptoms prior: My alternator went out in August 2026, also bringing my car to a complete stop in the middle of the road. Was told at the dealer it was a fluke manufacturing defect and was fixed.
NHTSA complaint 11763410 - Filed Feb 17, 2026Failure Nov 22, 2025Newell, WVUnknown or other
Vehicle is unstable in wind conditions I t is all I can do to drive it safely , even at very slowed speeds
NHTSA complaint 11718607 - Filed Feb 12, 2026Failure Feb 24, 2025Auburn, MEUnknown or other
The infotainment system resets itself multiple times within a 5-10 minute drive. This also causes the back up to not work when in reverse, which is a safety concern. The clock does not stay on the correct time no matter how many times I change it. This issue is very frustrating and my dealership didn't take me seriously when I first tried to get this looked at.
NHTSA complaint 11717523 - Filed Dec 4, 2024Failure Oct 9, 2024La Crosse, WIVehicle speed control
While driving on the highway I decided to pass the vehicle in front of me. At the same time I had hit the button to resume the speed I had set on the cruise control. I pushed the pedal all the way to the floor to quickly pass the vehicle in front and when I got past him and let off the peddle my vehicle kept accelerating. I tried turning off the cruise control but that didn’t help. I finally put the car in neutral and coasted to a stop with the engine racing. I tried to pull the accelerator up thinking it was stuck but that didn’t work. Finally I turned the vesicle off and restarted the car and it started working normally. I don’t know what/why that happened and I’ve been afraid to try to duplicate that incident by pushing the accelerator all the way down again. I think this is dangerous and thus I’m reporting this.
NHTSA complaint 11628773 - Filed Nov 26, 2024Failure Nov 23, 20244,457 milesLake Lure, NCEngine, Power train
The contact owns a 2024 Nissan Murano. The contact stated while driving 65 MPH, the vehicle was vibrating and shuddering significantly. The contact pulled over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed. The contact stated that the failure had persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was 4,457.
NHTSA complaint 11627467
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
24 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- NTB09-131C Apr 13, 2026 · Service Bulletin/Repair Instructions
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety St… - NTB09-131C Apr 13, 2026 · Service Bulletin/Repair Instructions
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety St… - NTB15-049CC Mar 30, 2026 · Service Bulletin/Repair Instructions
TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G network only are no longer supported. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory instal… - NPSB 15-460 Oct 1, 2025 · Service Bulletin/Repair Instructions
ACTION Date: October 2, 2025 To: FOMs, DOMs, RAMs, & RGMs Subject: LAUNCH PD172 PMA55 Multi Model Monroney Bumper Label – QA – Dealer Announcement and Procedure ACTION: FOMs & DOMs are asked to ensure that dealers are aware of this new campaign informa… - NTB19-042F Feb 20, 2025 · Service Bulletin/Repair Instructions
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer … - NTB19-033G Feb 20, 2025 · Service Bulletin/Repair Instructions
INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be perform… - NTB20-066C Oct 4, 2024 · Service Bulletin/Repair Instructions
LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. For all other models/model years, consult the Electronic Service Manual (ESM). - NTB19-071D Sep 19, 2024 · Service Bulletin/Repair Instructions
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be perfor… - NTB24-037 Jul 17, 2024 · Service Bulletin/Repair Instructions
FALSE ACTIVATION OF AEB OR FCW APPLIED VEHICLES: 2019-2024 Murano (Z52) APPLIED SYSTEMS: Automatic Emergency Braking/Forward Collision Warning IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automat… - NTB21-106B May 11, 2024 · Service Bulletin/Repair Instructions
DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - NTB17-127C May 21, 2024 · Service Bulletin/Repair Instructions
INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. - NTB13-107G May 21, 2024 · Service Bulletin/Repair Instructions
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - NTB13-027D May 21, 2024 · Service Bulletin/Repair Instructions
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - NTB10-066C May 21, 2024 · Service Bulletin/Repair Instructions
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - NTB19-042E Apr 13, 2024 · Service Bulletin/Repair Instructions
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - NTB17-019H Apr 30, 2024 · Service Bulletin/Repair Instructions
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - NTB13-028I Apr 30, 2024 · Service Bulletin/Repair Instructions
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - NTB09-081K Apr 30, 2024 · Service Bulletin/Repair Instructions
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - PD100 2024 Muran Jan 18, 2024 · Service Bulletin/Repair Instructions
Right Rear Panel Seam Seal *****Dealer Announcement***** Nissan is conducting a dealer inventory quality action on specific 2024 Nissan Murano vehicles identified in Service Comm and National Service History to repair a potential water leak into the rea… - NTB15-049AA Jan 22, 2024 · Service Bulletin/Repair Instructions
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - NTB21-094B Dec 13, 2023 · Service Bulletin/Repair Instructions
TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - NTB17-003F Dec 13, 2023 · Service Bulletin/Repair Instructions
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - NTB22-032B Nov 2, 2023 · Service Bulletin/Repair Instructions
SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - NTB08-097L Sep 21, 2023 · Service Bulletin/Repair Instructions
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Source: NHTSA manufacturer communications files.