Complaints over time
Complaints about the 2022 Peterbilt 567 peaked in 2025, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2022 Peterbilt 567
Truck, diesel, Other, built in United States. Owner complaints on file from Jan 3, 2025 to Feb 27, 2025.
Recall campaigns covering this model year10417k vehicles or units across those campaigns
Owner complaints2Close to the median 2022 truck
Severity index0.02022 trucks average 0.0
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2022 Peterbilt 567 name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
10 recall campaigns cover the 2022 Peterbilt 567
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-915 | Dec 9, 2024 | Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning | Electrical system | 220,764 | Software update |
| 24V-190 | Mar 20, 2024 | Right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication | Powertrain | 70,509 | Part replacement |
| 23V-653 | Sep 27, 2023 | U-bolts that attach the air tank to the chassis may contact the fuel tank and over time, wear a hole in the tank | Fuel system | 1,315 | Part replacement |
| 22V-779 | Oct 17, 2022 | Digital display may freeze and not display critical safety information | Electrical system | 74,730 | Software update |
| 22V-547 | Jul 28, 2022 | Steering gears may have been assembled incorrectly, which can cause the gears to fracture | Steering | 47,500 | Part replacement |
| 21V00N000 | Dec 29, 2021 | Methane detection system will not function if the system loses power | Electrical system | 1,107 | Not stated |
| 21V-906 | Nov 19, 2021 | Work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll | Electrical system | 908 | Software update |
| 21V-719 | Sep 16, 2021 | Electronic Stability Control (ESC) malfunction indicator lamp may not illuminate | Stability and traction control | 19 | Software update |
| 21V-648 | Aug 19, 2021 | Cross member mounted Hill Start Assist valve assembly may have insufficient clearance to the rear axle, causing damage to the rear brake hose and… | Brakes | 163 | Inspection |
| 21V-080 | Feb 17, 2021 | Capscrews that attach the flywheel to the crankshaft may have been improperly torqued, allowing the flywheel to detach | Engine and cooling | 132 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2022 Peterbilt 567
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Feb 27, 2025Failure Jul 11, 2024Mcdonald, OHTires
See attached document for complaint.
NHTSA complaint 11645404 - Filed Jan 3, 2025Failure Nov 26, 2024West Chesterfield, NHElectrical system, Instrument cluster/panel
The Crane operator reported that the trucks dashboard was frozen, the truck would not restart. No warning light displayed at this time and the truck was stationary. The truck was towed. Peterbilt provided mobile service and the issue was thought to be resolved. Dash froze again while the truck was traveling, warning lights and sound went off this time. No Accident occurred but having the dashboard fail when in motions was a very unsafe situation and additionally if the trucks dash system was to freeze up when the crane is deployed that would also be an unsafe situation. The truck is currently at a Peterbilt Service provider, but the issue has not been resolved after 5 weeks.
NHTSA complaint 11633878
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
78 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list." - E343 Sep 5, 2026 · Service Bulletin/Repair Instructions
An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines. - 24KWL/PBL Aug 13, 2026 · Service Bulletin/Repair Instructions
The verbiage in the Introduction section has been updated. - 43-088 Aug 13, 2026 · Service Bulletin/Repair Instructions
The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification. - 43-088 Jul 21, 2026 · Service Bulletin/Repair Instructions
This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being off… - 41-029 Jul 18, 2026 · Service Bulletin/Repair Instructions
Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter housings. - E318 Jul 10, 2026 · Service Bulletin/Repair Instructions
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-divi… - 43-088 Jul 7, 2026 · Service Bulletin/Repair Instructions
"The software is not yet available. The bulletin will be updated when more information is available." - 43-088 Jun 29, 2026 · Service Bulletin/Repair Instructions
"An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software … - CE031 Jun 24, 2026 · Warranty Program/Extension
"KW & PB 14 fuel injector part numbers (seven for MX-11 and seven for MX-13 engines) have been added to this warranty policy." - 43-080 Jun 3, 2026 · Service Bulletin/Repair Instructions
"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note … - R2601 May 29, 2026 · Service Bulletin/Repair Instructions
Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for installation. - E335 May 15, 2026 · Service Bulletin/Repair Instructions
Warranty section has been updated to include hood length definitions and filing instructions for progressive damage. - 02-177 May 6, 2026 · Service Bulletin/Repair Instructions
Troubleshooting procedures for 2.1m cab power windows are now available. - 43-087 May 5, 2026 · Service Bulletin/Repair Instructions
(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. - 02-201 May 4, 2026 · Service Bulletin/Repair Instructions
This recently published bulletin has been updated to include inspection procedures to assess if a hood is repairable. - 41-024 May 1, 2026 · Service Bulletin/Repair Instructions
Procedures have been updated to include additional truck models in the service intervals table. - 43-087 Apr 4, 2026 · Emissions
EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation. - 43-087 Apr 28, 2026 · Service Bulletin/Repair Instructions
(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation. - 02-201 Apr 24, 2026 · Service Bulletin/Repair Instructions
Model 567 Hood Strut Support Structure -A new procedure is now available to install hood structure reinforcements on Model 567 and 567 BEV chassis, improving performance and durability. - 45-070 Apr 17, 2026 · Service Bulletin/Repair Instructions
The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes. - 14-034 Apr 16, 2026 · Service Bulletin/Repair Instructions
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values. - E338 Apr 30, 2026 · Service Campaign
Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIA’s manufacturing specifications. - E326 Apr 1, 2026 · Emissions
EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX engines. - E335 Mar 25, 2026 · Emissions
Expiration Date Format Update - Certain EPA21 compliant PACCAR MX-13 engines were built with intake valve springs that could fail. This failure can cause significant damage to the engine. New intake valve springs will be installed. - 41-024 Mar 11, 2026 · Service Bulletin/Repair Instructions
Engine Air Filter Servicing UPDATE - Procedures are available to support the maintenance, service intervals, and intake system inspection process for all engine air intake system components. - 14-036 Mar 4, 2026 · Other
One-Piece Aluminum Crossmember Repair - Repair procedures are available to support the replacement of intermediate or midship one-piece aluminum crossmembers. - 22KWE/PBE Mar 3, 2026 · Service Bulletin/Repair Instructions
Sheppard Recall Order Process Update - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case. - 24PBE_KWE Feb 11, 2026 · Service Bulletin/Repair Instructions
The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to the end customer. - CE031 Feb 27, 2026 · Warranty Program/Extension
Fuel Injection Pump part number 2344776PEX for MX-13 engines has been added to this warranty policy. - 45-070 Jan 31, 2026 · Service Bulletin/Repair Instructions
Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process bu… - E334 Dec 13, 2025 · Emissions
Certain vehicle model year 2022 Kenworth chassis equipped with Engine Model Year (EMY) 2021 PACCAR MX engines may have an exempt engine label installed. - 24PBE Nov 26, 2025 · Service Campaign
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereb… - E311 Aug 20, 2025 · Other
Condition, Chassis Affected, and Warranty sections updated with the following verbiage “E311 must be flagged and open in Service Information Record (SIR) at the time of RO open date to qualify.” Also, “Through Standard Warranty or any applicable active Exte… - E318 Jun 7, 2025 · Service Bulletin/Repair Instructions
Newly designed fuel injectors are available for EPA2021 compliant PACCAR MX-series engines to optimize engine performance. Injectors must be replaced as a full set (6 injectors) and associated software must be updated at the same time. - T016 / 26-040 May 22, 2025 · Service Bulletin/Repair Instructions
T016: Warranty section updated to include 0.5 hours for test drive. Recommended Repair T016C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25-17A for 6.9 hours created to replace all other codes. 26-040: Warra… - 43-080 PB Mar 26, 2025 · Service Campaign
As of 03/25/2025, this campaign has resumed. Software updates are now available to complete this campaign. - E327 Feb 27, 2025 · Emissions
"Vehicles equipped with PACCAR MX engines with Engine Software Version NA202 or NA206 may display a dash STOP lamp incorrectly. PCI-2 software on these chassis must be reverted from NA202 to NA201 (Pack 2 injectors) or from NA206 to NA191 (Pack 1 injectors… - 24PBL Jan 10, 2025 · Service Bulletin/Repair Instructions
Safety Recall Updated software and procedures are now available. Certain Vehicle Model Year 2021-2025 Peterbilt chassis configured for trailer towing require a software update for the Bendix EC80 ABS ECU. Software update procedures for certain Battery-Elect… - 32-025 Nov 22, 2024 · Service Bulletin/Repair Instructions
Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary… - E290 Sep 24, 2024 · Service Bulletin/Repair Instructions
FIX-AS-FAIL Updated to include EPA2024 compliant engines. Fuel Filters must be changed before first cleaning. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Discard any previous versions of E2… - E316 Aug 16, 2024 · Service Bulletin/Repair Instructions
Bulletin updated to include oil pan drain plug in parts list and incorporated QR code to direct dealers to informational resources for new Programmable Torque Tool. - CE019 Jul 24, 2024 · Service Bulletin/Repair Instructions
07/24/2024 - Updated the Emissions Warranty Coverage tables. Added new coverage tables and PartsLists for GHG/Vehicle Parts and ZEP/BEV Parts. 03/07/2022 - New Emissions bulletin which consolidates older versions and accounts for new CARBemissions requireme… - 16-044 Jul 30, 2024 · Service Bulletin/Repair Instructions
Fix As Fail The height control valve (HCV) rod on vehicles with low air leaf suspensions is prone to toggling over center during rough road conditions. With full suspension articulation, HCV bracket flexes and toggles over center the HCV linkage, which res… - 36-191 May 16, 2024 · Service Bulletin/Repair Instructions
Information Only Vehicles equipped with Digital Vision System (DVS) Mirror Mounted Cameras, that do not have optional left-hand or right-hand blind spotters, may set false Diagnostic Trouble Codes (DTC) 522490-9 or 522491-9. These DTCs can be ignored if cor… - 24PBE Mar 25, 2024 · Service Bulletin/Repair Instructions
INTERIM Safety Recall Parts are not currently available for this safety recall. This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector… - 23PBH Nov 3, 2023 · Service Bulletin/Repair Instructions
Safety Recall Parts are now available to remedy this issue. Certain model year 2021 to 2024, 567 and 579 vehicles built from 06/22/2020 through 06/16/2023 were equipped with air tank bracket G11-6439-009mounted behind a fuel tank without a frame spacer. T… - E290 Nov 20, 2023 · Service Bulletin/Repair Instructions
Updated procedures and SRT time to include Fuel Filter replacement during cleaning process. Removed in-tank additive references. - E292 PB Oct 2, 2023 · Service Bulletin/Repair Instructions
Campaign Certain EPA2021 chassis equipped with PACCAR MX engines have Selective Catalytic Reduction (SCR) Catalyst contamination that occurred during manufacturing. SCR Catalyst assemblies will be inspected and replaced as necessary. - E306 Oct 18, 2023 · Service Bulletin/Repair Instructions
Incorrect fuel filter drain and replacement procedures on EPA21 MX-11 and MX-13 engines can result in the following: .Debris and contaminants introduced into the high-pressure fuel system. .Denial of warranty claims for injector and/or fuel system faults… - 23PBH Oct 20, 2023 · Service Bulletin/Repair Instructions
Interim Safety Recall Certain model year 2021 to 2024, 567 and 579 vehicles built from 06/22/2020 through 06/16/2023 were equipped with air tank bracket G11-6439-009mounted behind a fuel tank without a frame spacer. The air tank mounting U-bolts are differ… - 01-079 Jun 23, 2023 · Service Bulletin/Repair Instructions
Fix-as-Fail - HVAC Intermittently Stops Blowing Cold Air - E300 May 3, 2023 · Service Bulletin/Repair Instructions
PACCAR will reimburse customers for the local purchase of in-tank fuel additive for EPA2021 compliant MX engines. This is a one-time reimbursement. Only customers who have received E290 injector cleaning qualify for this reimbursement. See bulletin for limi… - E290 Apr 3, 2023 · Service Bulletin/Repair Instructions
FIX-AS-FAIL – Updated procedures and claim filing information. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Refer to E300 for in-tank additive information. - S021 Mar 2, 2023 · Service Bulletin/Repair Instructions
Battery monitor module parts are now available. This bulletin update includes an installation procedure for the module and instructions to enable software functionality. Vehicles shipped with a pre-wire condition are now eligible for this customer paid inst… - 03-087(E295) Feb 27, 2023 · Service Bulletin/Repair Instructions
Certain Model Year 2021-2024 chassis with PACCAR MX engines and optional fuel filter restriction virtual gauge may display incorrect restriction levels. The virtual gauge will be temporarily disabled until are vised sensor strategy is developed. - 21PBN Nov 7, 2022 · Service Bulletin/Repair Instructions
21PBN – LNG/CNG Methane Detecti on System Will Not Warn Operator if System Loses Power – NHTSA ID:21V00N, TC: 2021-793 - 45-064 Oct 18, 2022 · Service Bulletin/Repair Instructions
Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to del… - 14-043 Sep 9, 2022 · Service Bulletin/Repair Instructions
Fix-As-Fail On certain chassis with Low Air Leaf Suspension or Low-Low Air Leaf Suspension, the Height Control Valve (HCV) arm may be rubbing on other components when the bend in the arm is facing outboard. Flipping the bend in the HCV arm inboard prevents … - 13-060 Aug 3, 2022 · Service Bulletin/Repair Instructions
The service information for Bendix Air Dryer maintenance is being updated to include new procedures.
Source: NHTSA manufacturer communications files.