Complaints over time
Complaints about the 2017 Pierce Saber peaked in 2019, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 Pierce Saber
Other, built in United States. Owner complaints on file from Aug 13, 2019 to Aug 13, 2019.
Recall campaigns covering this model year33,137 vehicles or units across those campaigns
Owner complaints2Close to the median 2017 other
Severity index0.02017 others average 7.5
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2017 Pierce Saber name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2017 Pierce Saber
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-394 | May 26, 2021 | Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak | Fuel system | 2,416 | Part replacement |
| 21V-222 | Mar 30, 2021 | Rear LED lights may be too bright | Lighting | 4 | Repair or modification |
| 18V-756 | Oct 26, 2018 | Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed | Lighting | 717 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 Pierce Saber
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Aug 13, 2019Failure May 15, 201929,549 milesPort Orchard, WAEngine
TL* THE CONTACT OWNS A 2017 PIERCE FIRE TRUCK. THE CONTACT STATED THAT THE VEHICLE PRODUCED POOR DEF FAULT CODES IN THE DEF FLUID SENSOR, WHICH CAUSED THE VEHICLE TO DECELERATE. THE MANUFACTURER WAS CONTACTED AND SENT NEW DEF TANK HEADERS THAT WERE INSTALLED AT THE FIRE STATION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 29,549. *BF *TR
NHTSA complaint 11243741 - Filed Aug 13, 2019Failure May 9, 201929,549 milesPort Orchard, WAEngine
TL* THE CONTACT OWNS A 2017 (NA) PIERCE SABER 2017 FIRE TRUCK. THE CONTACT STATED THAT THE VEHICLE PRODUCED POOR DEF FLUID QUALITY IN THE DEF FLUID SENSOR, WHICH CAUSED THE VEHICLE TO DERATE. THE MANUFACTURER WAS CONTACTED AND SENT NEW DEF TANK HEADERS THAT WERE INSTALLED AT THE FIRE STATION EXPERIENCING MULTIPLE REPEAT FAILURES IN 6 TRUCKS ALL 2017 MODELS. THE DEF TANK IS BUILT FOR PIERCE BY AN OUTSIDE VENDOR. PIERCE HAS NOT SOLVED THE PROBLEM. ALL 6 TRUCKS EXPERIENCING MULTIPLE DEF HEADER DEF QUALITY FAULTS. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 29,549. *BF*JB
NHTSA complaint 11243740
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
31 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- WB_706.1 Aug 18, 2026 · Warranty Program/Extension
All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Eastern Fire Equipm… - SB_792 Jun 30, 2026 · Service Bulletin/Repair Instructions
Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns. - SB_790 Jun 2, 2026 · Service Bulletin/Repair Instructions
To notify dealers and customers that the engine oil specification listed on certain Federal (FED) Tags for units equipped with PACCAR MX-13 engines may be incorrect, and to ensure proper maintenance practices are followed. - PB_774 Jun 2, 2026 · Other
The TAK-4 design was updated and older styles of TAK-4 can be upgraded. These updates to the torsion bar and torsion bar mounting are recommended but not required. - SB_787 May 19, 2026 · Service Bulletin/Repair Instructions
This bulletin provides dealer guidance for MCC filter assemblies when the moisture indicator sight glass appears to show a “wet” condition before installation, after installation, or on replacement filter assemblies. - SB_768 May 5, 2026 · Service Bulletin/Repair Instructions
This bulletin covers the proper procedure for the replacement/installation of grip tape on hose bed grating. - PB_752 May 12, 2026 · Other
Pierce has created a new style bracket that is more tolerant of stress and vibrations created from driving. This new design will allow for a longer in-service life over the old and reduce maintenance of the condenser and condenser components. - PB_738 Feb 11, 2026 · Service Bulletin/Repair Instructions
Pierce has implemented two updates to the MCC HVAC system to improve cab air flow and defrost functionality: • Improved windshield defrost vents for MCC HVAC system as a product enhancement • Implemented improved side recirculatory fans for MCC HVAC system … - SB_498.6 Jan 21, 2026 · Service Bulletin/Repair Instructions
TCU Module software patch was created to prevent and resolve the following failure modes: • Prognostics Not Resetting or not Staying Reset after a battery cycle. • Cannot Access PierceCZ.com (HTTP ERROR 500) The procedure below outlines what part/s are nee… - PB_572.4 Sep 24, 2025 · Other
Introduction of tri-crimp, Spiralock™ chassis/aerial hardware. - PB_750 Aug 5, 2025 · Service Bulletin/Repair Instructions
To improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window. - SB_747 Jun 18, 2025 · Service Bulletin/Repair Instructions
IMMI, the creator and supplier for Rolltek and other Supplemental Restraint System (SRS) products, is implementing design changes due to obsolescence of select parts. Most recently, the AB8 Front Impact Protection (FIP) sensors are no longer available and… - SB_746 Jun 18, 2025 · Service Bulletin/Repair Instructions
Single axle tillers can be retrofitted to have a 91° jackknife angle, an improvement from the previous jackknife angle of 88°. New tillers are configured with this change as per Sales Bulletin PSB1063. - SB_736 Apr 30, 2025 · Service Bulletin/Repair Instructions
This bulletin provides additional information regarding the Command Zone Telematics Control Unit (TCU), its functions, device locations in custom chassis apparatus, how ClearSky Intelligence subscribers can request the latest available TCU software version … - SB_735 Apr 30, 2025 · Service Bulletin/Repair Instructions
This bulletin provides a procedure by which to apply an Over-The-Air Programming (OTAP) software update to applicable Command Zone devices installed in Pierce custom chassis apparatus with a CL-714 series Display and with Telematics Control Unit version 7.0… - SB_734 Apr 30, 2025 · Service Bulletin/Repair Instructions
This bulletin provides a procedure by which to apply a software update to applicable Command Zone devices installed in Pierce custom chassis apparatus using a Single Packet Update (SPU) file loaded onto a USB stick. This procedure is applicable only to appa… - SB_733 Apr 30, 2025 · Service Bulletin/Repair Instructions
This bulletin provides a procedure by which to apply a software update to applicable Command Zone devices installed in Pierce custom chassis apparatus using a Single Packet Update (SPU) file loaded via the CZ Webpages application. This procedure is applicab… - SB_732 Apr 30, 2025 · Service Bulletin/Repair Instructions
This bulletin provides a procedure by which to validate Command Zone device software versions in Pierce custom chassis apparatus. - PB_572.3 Feb 6, 2025 · Other
Introduction of tri-crimp, Spiralock™ chassis/aerial hardware. - PB_725 Jan 15, 2025 · Other
As a product improvement, Pierce is now offering an exclusive HosemateTM Safety Swivel. These flanges will be bolt-on and retrofitted to any Akron/Elkhart four-bolt flanged valves using the same bolts and gaskets found on the standard swivel and plug. We al… - SB_714 Jan 29, 2025 · Service Bulletin/Repair Instructions
Secondary lock-tab washers are commonly used in applications where parts are subjected to rotational forces. It is crucial for safe operation of the apparatus that these retainers remain in place. - SB_446_4 Feb 5, 2025 · Service Bulletin/Repair Instructions
The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2.1 Husky 3 foam pump in place of the GEN 1. - SB_709.1 Jan 15, 2025 · Service Bulletin/Repair Instructions
This bulletin will provide proper installation instructions and torque ratings for constant torque clamps that are used to secure coolant hoses on Pierce Fire Apparatus. - SB_446.3 Dec 18, 2024 · Service Bulletin/Repair Instructions
The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2.1 Husky 3 foam pump in place of the GEN 1. - SB_651_1 Nov 15, 2024 · Service Bulletin/Repair Instructions
This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck. - SB_474_1 Oct 30, 2024 · Service Bulletin/Repair Instructions
Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display. - WB_706 Sep 4, 2024 · Warranty Program/Extension
All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without cha… - SB_468.2 Oct 1, 2024 · Service Bulletin/Repair Instructions
Provide alternate solution if door linkage rods (between inner door handle) and the door latch release from the rod lock. This alternate solution is a cable operated system and may require higher than normal pull force to unlatch the door from the inside. - SB_654 Dec 19, 2023 · Service Bulletin/Repair Instructions
Detroit recently released an ACM software update v7.61.2.0 to address high occurrences of Selective Catalyst Reduction Closed Loop Control at Maximum Limit faults on Pierce apparatus with MY2016 – 2022 Detroit engines. The updated software includes improve… - Service Bulletin Jan 16, 2015 · Service Bulletin/Repair Instructions
LED Headlight Part Numbers and Install Instructions - Service Bulletin Dec 11, 2014 · Service Bulletin/Repair Instructions
Saber FR and Enforcer Door Switch and DNMT Service Manual
Source: NHTSA manufacturer communications files.