2017 Ram 2500

697 complaints on file, page 1 of 35.

1. Filed Sep 29, 2026Failure Sep 29, 2025110,000 milesTucson, AZService brakes, Hydraulic

   The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving and releasing the accelerator pedal, the vehicle decelerated excessively and felt like the brakes were depressed. The dealer was contacted several times and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure by phone and advised the owner to have the vehicle diagnosed and repaired, and reimbursement would be provided later. The failure mileage was approximately 110,000.

   NHTSA complaint 11767660
2. Filed Sep 25, 2026Failure Sep 22, 2026120,000 milesFerndale, WAEngine and engine cooling

   The contact owns a 2017 Ram 2500. The contact stated that while driving 25 MPH, there was an abnormal sound coming from the vehicle. The contact stated that upon inspecting the vehicle, there was a squeaking sound coming from the coolant pump. The dealer was contacted by phone and made aware of the failure. The contact referenced an unknown recall; however, the VIN was not associated with a recall associated with the failure. The manufacturer was contacted by phone and made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.

   NHTSA complaint 11766950
3. Filed Sep 25, 2026Failure Jul 1, 202574,000 milesLudowici, GAService brakes, Hydraulic

   The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while depressing the brake pedal in slippery conditions and the vehicle came to a complete and the ABS warning light remained illuminated. The failure mileage was 74,000.

   NHTSA complaint 11766945
4. Filed Sep 25, 2026Failure Feb 8, 2026Central Square, NYAdaptive cruise control, Service brakes

   I own a 2017 Ram 2500 that is subject to an active safety recall involving the ABS Hydraulic Control Unit (HCU), Recall C4B / NHTSA Recall 24V-896. My vehicle is currently experiencing problems consistent with the safety defect described in the recall. The ABS warning light is illuminated, traction control is not functioning, cruise control is not functioning, and four-wheel drive is not functioning. I contacted an authorized Ram dealer regarding the active recall and was informed that there is currently no remedy available for my vehicle. This is extremely concerning because this is no longer simply an open recall on a vehicle that is otherwise operating normally. My truck is actively experiencing a failure involving its ABS and traction/stability-control systems, yet the manufacturer is unable to provide the recall repair. After being told there was no remedy available, I attempted to trade the truck in because I need a dependable and safe vehicle. However, I was offered substantially less than the amount I still owe on the truck. I currently owe just under $19,000. This would leave me with a significant financial loss and negative equity while trying to get out of a vehicle affected by an unresolved manufacturer safety recall. I do not believe I should be forced to absorb this financial loss simply because the manufacturer currently cannot provide a remedy for an active safety recall while my vehicle is exhibiting the associated safety problems. My preferred resolution would be for the manufacturer to pay off the remaining loan balance of approximately $19,000 so that I can surrender/trade the affected vehicle and purchase a newer used vehicle. I am willing to purchase another vehicle; I am not simply seeking financial compensation. I need a safe and dependable vehicle and a reasonable way out of this situation without being left responsible for thousands of dollars in negative equity caused or worsened by an unresolved safety recall.

   NHTSA complaint 11766881
5. Filed Sep 21, 2026Failure Sep 19, 2026Eden, NCElectrical system, Service brakes

   The HCU is failing. it is a current recall and has been apparently before i even purchased my truck. The abs light is coming on and off. I use this truck everyday but most importantly i use it to transport my kids in what i assumed was a safe vehicle. I spoke with the dealer AND a representative in the recall department for FCA and both told me that there is no remedy and there may never be on. this is 100% UNACCEPTABLE. I dont understand why theres no RUSH to fix an issue that can cause an injury. I have text messages from the dealer service advisor

   NHTSA complaint 11765881
6. Filed Sep 14, 2026Failure Dec 18, 2024Pearcy, ARService brakes

   Recall C4B The Antilock Braking System in a constant On-Off state of failure. I've been told by multiple dealers and Ram Customer Service folks that there are no parts available. I have also been told that they will be available next quarters and that was multiple quarters ago. This has been going on since December 2024. I'm not sure if the braking system will function as designed if put in an emergency situation at this point. I also am unable to use my cruise control, because every time it goes into a failure mode, it kicks off the cruise control. I'm not talking about alarming once in a while, it's constantly every few seconds sometimes. I just want my truck fixed, this is ridiculous.

   NHTSA complaint 11764234
7. Filed Sep 13, 2026Failure Apr 8, 2024Romney, WVService brakes

   This problem was finally acknowledged by Chrysler in November 2024 but so far there is no repair offered by Ram. That, to me, is an unacceptable situation. The defect was generally know on my 2019 Ram 2500 several years before finally be acknowledged by them. And now after finally acknowledging the obvious they are still not offering a fix. As a practical matter, the actual defect is in the brush holders used in the small DC powered motor attached to the anti-lock control module. Replacement of the motor takes less than an hour but Chrysler is not even offering a suitable redesigned motor. I am not sure which is worse: Ram's refusal to offer a simple motor replacement or the lack of enforcement of a simple fix by NHTSA. I wore out a set of rear tires in under 3000 miles of use because of this problem.

   NHTSA complaint 11763936
8. Filed Sep 8, 2026Failure Sep 6, 2026Johnstown, OHService brakes

   The recall for the HCU is not being taken seriously. My "service ABS" alert is constantly on, as well as my service 4 wheel drive (which is part of the HCU). My brake pedal will randomly shake when applying. I am worried that this will cause an incident and don't understand why we can't get this fixed under the warranty. It has been 2 years and nothing has been done.

   NHTSA complaint 11762718
9. Filed Sep 8, 2026Failure Apr 4, 2026Blanchard, OKService brakes

   While traveling approximately 65 mph on a two-lane highway, I crested a hill and encountered a vehicle stopped in the roadway waiting to make a left turn. When I applied the brakes to avoid a collision, the vehicle's Anti-Lock Braking System failed to function properly, causing the wheels to lock and the truck to skid uncontrollably. To avoid striking the stopped vehicle, I was forced to take evasive action and steer into the ditch. Fortunately, I was able to avoid a collision, but the incident demonstrates a serious safety hazard associated with this recall condition. The vehicle is currently subject to an open recall related to the ABS system; however, the local dealership has informed me that the necessary replacement parts are unavailable and cannot provide a timeframe for the repair. As a result, I am left with a vehicle that is unsafe to operate and poses an ongoing risk to myself and other motorists. Additionally, the unresolved recall has significantly diminished the vehicle's value. With multiple warning lights illuminated on the dashboard and a known safety defect that cannot be repaired due to the lack of available parts, I am unable to sell or trade the vehicle at its fair market value. I am requesting immediate action to address this safety issue and provide a remedy for owners who are unable to have their recalled vehicles repaired in a timely manner.

   NHTSA complaint 11762687
10. Filed Sep 2, 2026Failure Sep 1, 2026115,000 milesCastle Hayne, NCService brakes, Hydraulic

    The contact owns a 2017 Ram 2500. The contact stated that while driving 40 MPH, the brake pedal was depressed and seized. There was no warning light illuminated. The vehicle was shifted into 4WD and pulled over to the side of the road. The contact stated that the vehicle was restarted several times before the brake pedal operated as needed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 115,000.

    NHTSA complaint 11761703
11. Filed Sep 2, 2026Failure Sep 1, 202335,000 milesWallace, NCService brakes, Hydraulic

    The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the traction control and ABS warning lights illuminated, and the cruise control was inoperable. The vehicle was taken to an independent mechanic and the HCU was replaced, and the vehicle was repaired. The failure mileage was 35,000.

    NHTSA complaint 11761518
12. Filed Aug 28, 2026Failure Nov 27, 2024126,000 milesOneida, TNService brakes, Hydraulic

    The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and cruise control warning lights illuminated. On one occasion, while approaching a traffic light and attempting to brake, a total brake failure occurred, causing the vehicle to travel through the intersection. The failure was not preceded by a warning light; however, the ABS and cruise control warning lights had previously illuminated on several occasions. The vehicle was taken to an independent mechanic and a dealer, where the ABS module was replaced. The contact later received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to perform the recall repair was not yet available. The dealer was notified of the failure and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 126,000.

    NHTSA complaint 11760287
13. Filed Aug 28, 2026Failure Jul 1, 202697,000 milesShoreham, NYService brakes, Hydraulic

    The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the traction control, ABS, and check engine warning lights illuminated. The vehicle was taken to a dealer, where it was diagnosed that the electronic brake module failed and needed to be replaced. The vehicle was not repaired. After retrieving the vehicle, the failure worsened, and the vehicle would not stop properly when depressing the brake pedal. The manufacturer was notified of the failure. The failure mileage was 97,000.

    NHTSA complaint 11760210
14. Filed Aug 26, 2026Failure Jul 17, 2024Springvale, MEService brakes

    My heavy-duty Ram truck has a verified C4B HCU braking defect that occurred right after completing Emissions Recall 67A on 07/17/2024. The manufacturer has a severe parts backlog. The truck cannot pass state inspection and is legally grounded. Stellantis is refusing to provide direct-bill alternate transportation, effectively forcing me to front thousands of dollars or drive an unsafe vehicle with failing critical safety features.

    NHTSA complaint 11759812
15. Filed Aug 25, 2026Failure Aug 19, 2026Herculaneum, MOPower train

    Transmission can be put into gear without pressing the brake pedal. A child was placed in truck with no key in ignition. The child pulled shift lever and truck started rolling. Driver quickly pressed brake and stopped truck. This truck had the T79/NHTSA 17V-821 recall fix in 2017. The fix did not correct the problem. Filing this report to inform NHTSA that the recall fix did not work. Dealer won't repair as recall had been performed. I bought this truck used and It had this problem when purchased.

    NHTSA complaint 11759480
16. Filed Aug 25, 2026Failure Aug 6, 2026Ocean Springs, MSEngine, Power train

    Motor completely over heated causing the hose to rupture underneath the intake manifold. Engine is unrepairable. Had to order new engine and a new intake manifold because it melted the current one. Also approximately 2 years ago, I also had to replace the transmission. This truck only has 155,000 miles in it and has had 2 major break downs. WHY? This truck is unsafe.

    NHTSA complaint 11759457
17. Filed Aug 24, 2026Failure Feb 25, 2026Littleton, COEngine

    My turbo actuator failed and was replaced in February of 2026. This is the same part, manufactured the same year as the recall: LOP#09440301 Both the manufacturer and NHTSA knew of this problem for years, but only fixed a small portion of the impacted vehicles. Please make me whole and refund my expenses for this known faulty actuator and repair work. Let me know if there is anything more you need from me.

    NHTSA complaint 11759191
18. Filed Aug 10, 2026Failure Dec 9, 2024Kents Store, VAService brakes, Hydraulic

    The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the ABS warning light illuminated and the messages "Service ABS” and “Service Traction Control" were displayed. The contact added that while the cruise control was activated, the vehicle lunged forward while decelerating and the cruise control inadvertently deactivated. The contact stated that while driving over a bump in the roadway, the failure reoccurred, and the ABS warning light was flickering on and off with an audible chime. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

    NHTSA complaint 11755915
19. Filed Aug 9, 2026Failure Nov 1, 2024Dresden, OHUnknown or other

    Reported issue regarding recall for at least 2 years NHTSA #1850535. When we contacted McHugh Dodge in Zanesville, Ohio and they had no idea when issue will be fixed with ABS system nor when parts are scheduled to come in. I was told they should have something to repair by end of July, 2026 by NHTSA agent.

    NHTSA complaint 11755747
20. Filed Aug 6, 2026Failure Dec 1, 2021franklin, CTService brakes

    This is in regard to safety recall C4B. I have been contacting RAM dealers for almost 5 years on this issue and they have not had parts the whole time. I am sure they are mandated to build vehicles with ABS and this is obviously a common issue if you finally required the recall. I see they had the parts available for the CAB/ CHASSIS models which is the same part. How can there be a recall and no action this is not a new issue that was sprung on them. When I complain to the dealer they tell me to simply park the truck if I am worried about it. This is pure frustration as I paid for the traction control and cruise control and ABS but none of this has been available for 5 years and it seems like there is zero recourse.

    NHTSA complaint 11755198