By year
Owner complaints and recall campaigns about Road Rescue vehicles
Owner complaints filed with NHTSA, 2016 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Road Rescue
The complete NHTSA record for Road Rescue vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Road Rescue recalls are filed by REV Ambulance Group Orlando, part of Road Rescue.
Owner complaints in the last five years00 on file in all, across 11 models
Recall campaigns130 in five years
Severity indexNoneCrash, fire, injury or death per 100 complaints
Investigations43 service bulletins
Components
Owner complaints by component
Share of all owner complaints on file, by component.
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Source: NHTSA ODI.
Models
The Ambulance has the most complaints of any Road Rescue model
Every Road Rescue model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Ambulance | 1980 to 2008 | 0 | None | 30 | 6 |
| Ultramedic | 2010 to 2019 | 0 | None | 16 | 0 |
| Duramedic | 2010 to 2016 | 0 | None | 14 | 0 |
| Promedic | 2010 to 2016 | 0 | None | 14 | 0 |
| Specialty Vehicle | 2010 to 2016 | 0 | None | 14 | 0 |
| Transmedic | 2010 to 2016 | 0 | None | 14 | 0 |
| Type I | 1989 to 2020 | 0 | None | 14 | 0 |
| Type III | 2010 to 2018 | 0 | None | 8 | 0 |
| Metromedic | 2010 to 2016 | 0 | None | 7 | 0 |
| Road Rescue | 1983 to 1992 | 0 | None | 5 | 6 |
| Type IX | 2014 to 2017 | 0 | None | 4 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Road Rescue product
- 20V-616 Oct 6, 2020
Incorrect material was used for the trip levers used in the rotary latches possibly preventing the doors from being able to be opened
Latches and locks · 11 vehicles - 20V-284 May 20, 2020
Rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of…
Brakes · 59 vehicles - 19V-250 Mar 28, 2019
Displays may revert to the factory default settings which may cause the camera image to be reversed
Equipment · 3 vehicles - 18V-602 Sep 8, 2018
Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed
Lighting · 459 vehicles - 17V-334 May 23, 2017
Bolts used to install the cot securing system to the floor may be too short
Equipment · 24 vehicles - 17V-131 Mar 1, 2017
Due to an incorrect torque specification, the rear brake caliper banjo bolts may have been overtightened
Brakes · 69 vehicles - 16V-718 Oct 7, 2016
Due to a problem with the seat tracks, the attendant seat(s) on the affected vehicles may unexpectedly move in a rapid deceleration event such as…
Seats · 39 vehicles - 16V-708 Oct 4, 2016
These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off,…
Electrical system · 145 vehicles - 16V-605 Aug 17, 2016
These vehicles are equipped with certain Class 1 ES-Key power control modules manufactured by Hale Products
Electrical system · 172 vehicles - 05V-153 Apr 15, 2005
On certain ambulances equipped with the "smart display" electrical system containing field-effect transistor (fet) output boards, the power…
Electrical system · 216 vehicles
Source: NHTSA ODI recalls file.