Model line

Smart Fortwo

Every Smart Fortwo model year on file, 2005 to 2019. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years34669 involved a crash, fire, injury or death

Model years132005 to 2019

Recall campaigns5Distinct campaigns listing it

Service bulletins587Summed across model years

By model year

The 2008 model year drew the most complaints, 140, 40% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.

Components

Engine and cooling leads the Smart Fortwo complaint record

Owner complaints across all model years, by component.

Engine and cooling

105

Powertrain

Electrical system

Seat belts

Fuel system

Structure

Brakes

Airbags

Visibility and wipers

Wheels

Source: NHTSA ODI complaints file.

Model years

The record for each Smart Fortwo model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Smart Fortwo by model year
Year	Body	Complaints	Severity index	Peer index	Recalls	Investigations	Bulletins
2019	Coupe	1	0.0	33	1	1	25
2018	Convertible	1	0.0	33	0	1	23
2017	Coupe	7	0.0	175	1	1	61
2016	Coupe	21	38.1	700	1	1	58
2015	Coupe	6	33.3	120	0	1	54
2014	Coupe	13	7.7	260	0	1	52
2013	Coupe	25	12.0	313	0	1	54
2012	Coupe	8	25.0	160	0	0	56
2011	Coupe	16	18.8	200	0	1	52
2010	Convertible	6	16.7	67	0	0	6
2009	Coupe	100	14.0	5,000	1	2	49
2008	Coupe	140	25.0	778	2	2	50
2005	Not decoded	2	0.0	200	0	0	47

Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.

Latest recalls

Recent campaigns covering the Smart Fortwo

20V-107 Feb 24, 2020
Welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure
Electrical system · 1 vehicles
18V-273 Apr 27, 2018
Rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components
Engine and cooling · 43k vehicles
17V-448 Jul 16, 2017
In these vehicles, the lock nut that secures the parking brake cable to the parking brake lever may loosen over time, resulting in increased…
Brakes · 5,061 vehicles
17V-447 Jul 14, 2017
Casting imperfections may result in the failure of the left front axle steering knuckle
Steering · 110 vehicles
08V-390 Aug 7, 2008
Single batch of paint sent to the company did not meet specifications
Structure · 43 vehicles

Source: NHTSA ODI recalls file.