Model year

2015 Smart Fortwo

Coupe, gasoline, built in France. Owner complaints on file from Jul 24, 2017 to Mar 26, 2025.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints6Close to the median 2015 coupe
Severity index33.32015 coupes average 8.3
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2015 Smart Fortwo peaked in 2017, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120171201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

33% of complaints about the 2015 Smart Fortwo name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
2
Airbags
1
Electrical system
1
Fuel system
1
Seat belts
1
Suspension
1
Stability and traction control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2015 Smart Fortwo

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2015 Smart Fortwo

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

6 complaints on file, page 1 of 1.

  1. Filed Mar 26, 2025Failure Mar 23, 2025Baytown, TXElectrical system, EngineFire

    Sunday 3/23 I was driving west on 225 heading towards work, all of a sudden the check engine light comes on and all kinds of other lights on the dash came on. I got pulled over and looked in the rear view mirror I seen flames. Quickly grabbed my stuff and got out of the car. The investigation at the time stated most of the heat was coming from the engine

    NHTSA complaint 11650674
  2. Filed Jul 14, 2023Failure Jul 14, 202365,000 milesLeicester, NCSeat belts

    The contact owns a 2015 Smart ForTwo. The contact stated while buckling the seat belt, he became aware that a metal cable through the eyelet bolted to the frame by the door jamb on the driver's side had started to fray. The contact stated that the vehicle was not driven frequently and felt that there could not be a wear and tear issue. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 65,000.

    NHTSA complaint 11532331
  3. Filed Apr 21, 2021Failure Apr 21, 202110,000 milesLindenhurst, NYFuel/propulsion system, Suspension, Unknown or other

    CAR HAS MAJOR DELAYS MANY TIMES WHEN YOU HIT THE GAS PEDAL - YOU CAN BE TURNING INTO TRAFFIC AT TIMES AND THERE'S A MAJOR DELAY TO PROPEL THE VEHICLE FORWARD WHEN YOUR FOOT IS ON THE PEDAL - THIS DELAY IN GETTING THE CAR MOVING COULD CAUSE A MAJOR CRASH. MOTOR MOUNTS WEAR OUT UNDER 50,000 MILES SEEMS TOO SOON WHEN COMPARED TO MOST OTHER VEHICLES - SUSPENSION (SHOCKS) COME SUPER HARD FROM THE FACTORY.

    NHTSA complaint 11413227
  4. Filed Oct 15, 2020Failure Jul 23, 202053,000 milesPlymouth, MAAir bagsCrash1 injured

    I WAS DRIVING ON THE HIGHWAY A SAFE DISTANCE BEHIND A LINCOLN NAVIGATOR WHEN THEY FOR NO REASON SLAMMED ON THE BRAKES AND STOPPED. I ENDED UP REAR ENDING THE NAVIGATOR. THE REAR OF THE CAR WENT UP INTO THE AIR CAME DOWN AND SPUN AROUND THREE TIMES BEFORE COMING TO A STOP. MY WIFE WAS INJURED. SHE SUSTAINED A BROKEN RIB CUTS AND SCRAPES AND CHEST PAINS. NO AIRBAGS NEVER DEPLOYED IN THE CAR AT ALL.

    NHTSA complaint 11364499
  5. Filed Jan 10, 2019Failure Dec 1, 201612,000 milesUpper Sandusky, OHEngine, Traction control system

    TL* THE CONTACT OWNS A 2015 SMART FORTWO. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF NORTH OLMSTED (28450 LORAIN RD, NORTH OLMSTED, OH 44070, (440) 716-2700) WHERE IT WAS DIAGNOSED THAT THE STEERING ANGLE SENSOR CAUSED THE ANTI-LOCK BRAKES TO SEIZE. ALSO, THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WOULD NOT COVER THE REPAIR. THE FAILURE MILEAGE WAS 12,000.

    NHTSA complaint 11166341
  6. Filed Jul 24, 2017Failure Jul 22, 201716,325 milesTexarkana, ARUnknown or other

    WAS DRIVING DOWN THE ROAD AND MY VEHICLE SUDDENLY DIED-WAS NOT OUT OF GAS- TOOK A WHILE AND STARTED BUT SHOOK VIOLANTLY AND DIDN'T STAY STARTED- WAITED A WHILE LONGER AND IT STARTED AND WAS ABLE TO DRIVE IT HOME.

    NHTSA complaint 11010314
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • DP22005 Defect petition, Electrical system
    Pedestrian alert sounds
    Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

54 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • LI82.62-P-078631 Aug 6, 2026 · Service Bulletin/Repair Instructions
    Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis wor…
  • LI35.30-P-058566 Jul 14, 2026 · Service Bulletin/Repair Instructions
    Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by exp…
  • LI82.30-P-059239 May 19, 2026 · Service Bulletin/Repair Instructions
    Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During the downward movement water is pulled …
  • LI82.10-P-078301 Apr 16, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm…
  • LI33.30-P-056665 May 21, 2025 · Service Bulletin/Repair Instructions
    Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eli…
  • LI82.10-P-078896 Apr 28, 2025 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI82.10-P-078301 Apr 28, 2025 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensati…
  • LI82.70-P-077433 Mar 5, 2025 · Service Bulletin/Repair Instructions
    Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
  • LI82.35-P-078467 Oct 23, 2024 · Service Bulletin/Repair Instructions
    Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose c…
  • LI82.70-P-077433 Sep 28, 2024 · Service Bulletin/Repair Instructions
    Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
  • LI82.10-P-078307 Sep 21, 2024 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI82.10-P-078301 Sep 10, 2024 · Service Bulletin/Repair Instructions
    Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicabl…
  • LI82.10-P-078069 Jul 23, 2024 · Service Bulletin/Repair Instructions
    Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing …
  • LI54.65-P-069999 Dec 19, 2019 · Service Bulletin/Repair Instructions
    smart media system, reversing camera inoperative after software update and subsequent SCN coding
  • LI82.85-P-058785 Mar 25, 2014 · Service Bulletin/Repair Instructions
    Highline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.
  • LI54.21-P-058620 Mar 20, 2014 · Service Bulletin/Repair Instructions
    PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
  • LI54.21-P-058620 Mar 7, 2014 · Service Bulletin/Repair Instructions
    PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
  • LI00.10-P-056437 Mar 3, 2014 · Service Bulletin/Repair Instructions
    Range does not meet customer's expectations. Customers usually differentiate as follows: 1. Total of distance driven + indicated range remaining with one HV battery charge too low 2. Actual range until the drive system shuts down too low
  • LI82.60-P-046127 Jan 10, 2014 · Service Bulletin/Repair Instructions
    If the Radio 9 was switched off while driving, it can switch itself back on again the next time the engine is started.
  • LI46.40-P-055798 Feb 18, 2014 · Service Bulletin/Repair Instructions
    Creaking, grating or grunting noise while steering audible in the steering gear area. The noise can be transferred through the steering gear into the interior. The noise occurs, in particular, at high temperatures, e.g. in the summer.
  • LI54 65-P-066765 Jul 19, 2017 · Service Bulletin/Repair Instructions
    Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)
  • LI83 30-P-066810 Aug 21, 2017 · Service Bulletin/Repair Instructions
    Switching noise from climate relay
  • LI8260P063836 Jan 16, 2019 · Service Bulletin/Repair Instructions
    Smart audio system - Radio inoperative - New software available
  • LI8260P069270 Jan 10, 2019 · Service Bulletin/Repair Instructions
    Media system, poor sound quality via AUX IN
  • LI5410P069138 Dec 6, 2018 · Service Bulletin/Repair Instructions
    Vehicle Range ? Voltage difference of cells too great
  • LI54 10-P-068383 Aug 9, 2018 · Service Bulletin/Repair Instructions
    Vehicle does not start
  • LI54 00-P-067822 Aug 6, 2018 · Service Bulletin/Repair Instructions
    Vehicle does not start
  • LI54 10-P-068625 Aug 6, 2018 · Service Bulletin/Repair Instructions
    Vehicle does not start
  • LI54 00-P-067822 Aug 6, 2018 · Service Bulletin/Repair Instructions
    Vehicle does not start
  • LI54 10-P-068383 Aug 6, 2018 · Service Bulletin/Repair Instructions
    Vehicle does not start
  • LI82 70-P-067315 Jul 23, 2018 · Service Bulletin/Repair Instructions
    smart media system: Telephone connection is made, communication is not possible
  • LI54.25-P-068219 Jun 11, 2018 · Service Bulletin/Repair Instructions
    Light switch/combination switch, fault code stored
  • LI83.30-P-068109 May 14, 2018 · Service Bulletin/Repair Instructions
    Condenser leaking
  • LI54 10-P-067824 Mar 7, 2018 · Service Bulletin/Repair Instructions
    Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)
  • LI54 10-P-067823 Mar 7, 2018 · Service Bulletin/Repair Instructions
    Vehicle cannot be started (FC: P0A0A00, P0A0E00, P0D9F00, P1D0BFD, C11C187, P0D5800, P0D5900, P0D9900, P0D9A97)
  • LI80.50-P-068067 May 7, 2018 · Service Bulletin/Repair Instructions
    ATA triggers without obvious cause
  • LI07.04-P-059726 Jul 15, 2016 · Service Bulletin/Repair Instructions
    Engine diagnosis warning lamp (CEL) is active due to fault codes - P2237 & P2626.
  • LI35.10-P-064468 Jul 9, 2016 · Service Bulletin/Repair Instructions
    Installation position of suspension springs at rear axle
  • LI82.85-P-062404 Jun 10, 2016 · Service Bulletin/Repair Instructions
    smart media system displays Renault R-Link pop-up
  • LI29.10-P-051288 Jun 9, 2014 · Service Bulletin/Repair Instructions
    Brake pedal/carpet seal does not fit properly
  • SM-B-54.10-09 May 6, 2014 · Service Bulletin/Repair Instructions
    Preparation for Performing Maintenance Service or Status Check of High-Voltage Battery
  • LI54.10-P-055824 Mar 5, 2013 · Service Bulletin/Repair Instructions
    Charging complaints - Initial analysis
  • LI82.60-P-061733 Jun 25, 2015 · Service Bulletin/Repair Instructions
    smart audio system - time is not shown
  • LI80.50-P-061700 Jun 22, 2015 · Service Bulletin/Repair Instructions
    ATA goes off
  • LI54.30-P-061127 Apr 17, 2015 · Service Bulletin/Repair Instructions
    Instrument cluster - Fuel gauge does not indicate "Full"
  • LI07.61-P-063263 May 24, 2016 · Service Bulletin/Repair Instructions
    Smart 453 Engine diagnosis warning lamp activated - Fault code P261000
  • LI80.20-P-064069 May 10, 2016 · Service Bulletin/Repair Instructions
    Outside door handle does not return to end position
  • LI54.30-P-061127 Apr 2, 2015 · Service Bulletin/Repair Instructions
    Instrument cluster - Fuel gauge does not indicate "Full"
  • LI82.85-P-061173 Apr 1, 2015 · Service Bulletin/Repair Instructions
    smart media system cannot be operated, touchscreen does not react, interference noise during voice control
  • LI82.85-P-053710 Oct 14, 2014 · Service Bulletin/Repair Instructions
    Fault profiles and measures for Highline radio, SA code 527
  • LI35.30-P-061135 Mar 26, 2015 · Service Bulletin/Repair Instructions
    Slight leakage at right side shaft
  • LI54.30-P-061127 Mar 23, 2015 · Service Bulletin/Repair Instructions
    Instrument cluster - Fuel gauge does not indicate "Full"
  • LI46.35-P-064622 Dec 7, 2017 · Service Bulletin/Repair Instructions
    Noise from area of electric steering
  • SM-B-54.10/12 Dec 9, 2014 · Service Bulletin/Repair Instructions
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source: NHTSA manufacturer communications files.