AutoStatsIQ
Data through Oct 2026
Model year

2004 Sterling Acterra

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (6)Complaints (0)Investigations (1)Bulletins (11)
Recall campaigns covering this model year6138k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2004 Sterling Acterra by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

6 recall campaigns cover the 2004 Sterling Acterra

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2004 Sterling Acterra
CampaignFiledSubjectComponentVehiclesRemedy
08V-668Dec 17, 2008High pressure fuel lines and transfer tubes may fatigue and fractureFuel system24,650Repair or modification
08V-137Mar 25, 2008These axle assemblies may have been produced with a thin spindle nut which may lead to incorrect end play, cone spin, excessive heat, degradation…Powertrain28,764Repair or modification
07V-302Jul 16, 2007Certain freightliner school bus chassis, heavy trucks, and thomas built school buses manufactured between july 2002 and july 3, 2007, equipped…Brakes75,000Repair or modification
05V-126Mar 30, 2005On certain trucks and fire trucks equipped with kys 4735-43782-02 engine cooling fans and built on caterpillar 3126, c7, mbe906, mbe926, or…Engine and cooling3,568Part replacement
05V-125Mar 30, 2005On certain trucks the rear hub bearings may have been incorrectly adjustedSuspension1,564Repair or modification
04T-023Dec 22, 2004Certain michelin xde commercial truck tires, size 10r22.5 lrg and lrf for use on freightliner school and transit busesTires4,000Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2004 Sterling Acterra

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • RQ07003 Recall query, Suspension
      FRONT WHEEL SEPARATION
      Opened Dec 5, 2007, closed Mar 26, 2008 · led to a recall
    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    11 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • sp54020 Feb 26, 2018 · Service Bulletin/Repair Instructions
      sp54020 Strobe and Beacon Lights
    • SB-49-13 Mar 1, 2011 · Service Bulletin/Repair Instructions
      DAIMLER TRUCKS: THERE ARE NEW CGI BELLOWS, BECAUSE THE CURRENT ONES ARE PRONE TO FAILURE. *RM
    • ICI-10-025 Sep 25, 2010 · Service Bulletin/Repair Instructions
      DAIMLER TRUCKS: THE 294 BOLT IS DEEMED SERVICEABLE AND THERE IS A PROCEDURE FOR REPLACING IT. *RM
    • SB-46-10 Jan 1, 2010 · Service Bulletin/Repair Instructions
      STERLING: TRW TAS85 STEERING GEAR INTERNAL LEAKAGE TEST. SOME TRW TAS85 STEERING GEARS HAVE BEEN EQUIPPED WITH AN INTERNAL RELIEF VALVE. THESE STEERING GEARS ARE TYPICALLY INSTALLED WITH POWER STEERING PUMPS THAT HAVE A PRESSURE RELIEF RATING GREATER THA…
    • SB-31-4 Dec 1, 2010 · Service Bulletin/Repair Instructions
      STERLING TRUCK: AIRLINER SUSPENSION SIX PIECE BOLTED SERVICE CROSSMEMBER. SIX PIECE BOLTED SERVICE CROSS MEMBERS ARE AN IMPROVED, MORE DURABLE SERVICE REPLACEMENT FOR FIVE PIECE WELDED CROSS MEMBERS, OR BOLTED FIVE PIECE SERVICE CROSS MEMBERS, TO BE USED …
    • SB-60-22 Jun 1, 2009 · Service Bulletin/Repair Instructions
      STERLING: NEW MEDIUM BIAS AIR SPRINGS (18-52651-000) SUPERSEDED LOW BIAS AIR SPRINGS (18-40977-000) IN PRODUCTION ON 12/15/08. IF REPLACING ONE AIR SPRING, DO NOT MATCH A LOW BIAS AIR SPRING WITH A MEDIUM BIAS ONE. THE TWO TYPES OF AIR SPRINGS HAVE DIFFER…
    • SB-33-7 Jul 6, 2009 · Service Bulletin/Repair Instructions
      STERLING:STEER AXLE MAINTENANCE, AAC AND MERITOR 6000 LB AND 8000 LB AXLES. THE AXLES INCLUDE MODELS-MERITOR MFS-08, MFS-06, AN AAC (MBA) F080-2N (AF-8-2, AF-6-2) FC-1. THIS BULLETIN IS TO PROVIDE INFORMATION ON THE RECOMMENDED MAINTENANCE PROCEDURE TO BE A…
    • SB-32-16 Feb 1, 2009 · Service Bulletin/Repair Instructions
      STERLING: SOME BARKSDALE HEIGHT CONTROL VALVES HAVE BEEN RETURNED FOR WARRANTY BECAUSE FOUR BOLTS IN THE VALVE HOUSING WERE OVERTIGHTENED, OFTEN, ENOUGH TO CRACK THE VALVE HOUSING. MODEL YEARS UNKNOWN. *PE
    • 01-37 Jul 1, 2008 · Service Bulletin/Repair Instructions
      STERLING: CUMMINS ISB DRIVE BELT JUMPING. THE POLY-V SERPENTINE DRIVE BELT MAY JUMP OFF ONE OR MORE OF THE PULLEYS DURING OPERATION. *PE
    • 54-56 Apr 1, 2008 · Service Bulletin/Repair Instructions
      CRUISE CONTROL INOPERATIVE WHEN THE HAZARD WARNING LIGHTS ARE ACTIVATED. AFFECTS CERTAIN STERLING A-LINE, L-LINE AND ACTERRA VEHICLES BUILT AFTER FEBRUARY 23, 2001. *PE
    • 355 Jan 1, 2007 · Service Bulletin/Repair Instructions
      ARVINMERITOR REAR DRIVE AXLE LOCK SCREWS. *KB
    Source: NHTSA manufacturer communications files.
    About service bulletins