Complaints about the 2021 Tesla Model S peaked in 2022, with 68 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Hatchback, electric, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Nov 8, 2020 to Sep 29, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-283 | May 4, 2026 | Rearview camera image may be delayed when the vehicle is placed in reverse | Back-over prevention | 218,868 | Software update |
| 25V-172 | Mar 19, 2025 | Air bag with the incorrect horn pad may have been installed, preventing the horn from sounding | Airbags | 91 | Repair or modification |
| 24V-967 | Dec 23, 2024 | Driver's air bag could tear during deployment | Airbags | 487 | Part replacement |
| 24V-554 | Jul 24, 2024 | Hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened | Electrical system | 1,849,638 | Software update |
| 24V-376 | May 28, 2024 | In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended | Seat belts | 125,233 | Software update |
| 24V-153 | Feb 27, 2024 | Factory reset muted the Pedestrian Warning System (PWS) sounds | Electrical system | 6,557 | Software update |
| 24V-051 | Jan 30, 2024 | Incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights | Electrical system | 2,193,869 | Software update |
| 23V-838 | Dec 12, 2023 | In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver… | Electrical system | 2,031,220 | Software update |
| 23V-743 | Nov 3, 2023 | Incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel | Airbags | 194 | Part replacement |
| 23V-488 | Jul 14, 2023 | Front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach | Seat belts | 15,869 | Part replacement |
| 23V-085 | Feb 15, 2023 | FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only… | Steering | 362,758 | Software update |
| 22V-818 | Nov 1, 2022 | Electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole | Steering | 40,168 | Software update |
| 22E-092 | Nov 1, 2022 | Driver side exterior rearview mirrors are convex (curved glass) and the passenger side mirrors do not include the "Objects in Mirror Are Closer… | Visibility and wipers | 53 | Part replacement |
| 22V-702 | Sep 19, 2022 | Window automatic reversal system may not react correctly after detecting an obstruction | Visibility and wipers | 1,096,762 | Software update |
| 22V-296 | May 3, 2022 | Infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart | Back-over prevention | 129,960 | Software update |
| 22V-235 | Apr 12, 2022 | Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning… | Electrical system | 594,894 | Software update |
| 22V-104 | Feb 23, 2022 | Right or left side curtain air bag inflators may have been assembled incorrectly | Airbags | 9 | Part replacement |
| 22V-063 | Feb 4, 2022 | Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning… | Electrical system | 578,607 | Software update |
| 22V-050 | Feb 2, 2022 | Software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased… | Electrical system | 26,681 | Software update |
| 22V-045 | Feb 1, 2022 | Audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt | Electrical system | 817,143 | Software update |
| 22V-037 | Jan 27, 2022 | "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop… | Steering | 53,822 | Software update |
| 21V00B000 | Dec 21, 2021 | Front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging | Latches and locks | 130,441 | Inspection |
| 21V-868 | Nov 9, 2021 | Driver's air bag cushion may tear during deployment | Airbags | 7,600 | Part replacement |
| 21V-846 | Oct 29, 2021 | Communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system | Driver assistance | 11,728 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
179 complaints on file, page 1 of 9.
Tesla has taken away the ability to set maximum speed when using their Full Self Driving. THIS SHOULD BE ILLEGAL!!!! Now, the car can and will do 85 on a 60mph freeway! Sometimes you can't even tell you're speeding that fast until it's too late. INCREDIBLY DANGEROUS! They used to have that feature and they've taken it away. For the greed of collecting more data... AT THE EXPENSE OF EVERY DRIVER'S SAFETY
NHTSA complaint 11767911I was driving to work this morning and engaged FSD mode in standard when suddenly the vehicle began to speed towards traffic and did not slow down while approaching a stopped semi truck. When I tried to brake, the FSD mode did not disengage and the car skidded a bit before I swerved out of the way to avoid the truck. FSD was still engaged for another minute or two before I was finally able to get it to turn disengage. The vehicle was stuck in FSD mode and speeding for about 3 minutes before I was able to gain control back.
NHTSA complaint 11764838I am filing this complaint regarding a potential safety issue involving a 22-inch Forgiato EV001 forged wheel installed on my 2021 Tesla Model S. The affected wheel is the front passenger-side wheel. I discovered a crack/hairline fracture on one of the rim spokes of the wheel. The wheel is a 22-inch Forgiato EV001 (EV-001) forged wheel. I am concerned that the crack in the rim spoke may represent a potential structural safety issue because the wheel is a critical component of the vehicle. After doing extensive research on the wheel, I was informed that the Forgiato EV001 has been discontinued. I am concerned about the availability of a proper replacement if the wheel is determined to be unsafe or defective. I have contacted both Forgiato and EV Sportline regarding the issue and have provided/requested information and photographs for warranty evaluation. I have also asked about having the wheel returned for inspection. I am currently waiting for further instructions, an inspection, or a determination regarding the wheel. At this time, I have not received a resolution. I am requesting that NHTSA document this complaint and consider whether similar complaints involving this wheel or other Forgiato forged wheels indicate a potential safety defect or trend. I can provide photographs, purchase information, warranty correspondence, and other documentation if requested.
NHTSA complaint 11764570The contact owns a 2021 Tesla Model S. The contact stated that while driving at various speeds with the cruise control feature engaged, the brakes independently activated without the brake pedal being depressed. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.
NHTSA complaint 11756406Front hood popped open during a tow, while the car was on the hood. This damaged the hood.
NHTSA complaint 11748878I noticed it happened before but I couldn't quite figure out what happened! I was driving down the local road and got ready to go under a overpass and next thing u know my EV just slammed on brakes like I was about to hit someone! Seatbelt choked me and made me gag! But when I came through this time It caught me off but after that I realized there's a problem,especially going under that overpass! This couldn't been very dangerous to anyone! This is a VERY DANGEROUS and IMPORTANT SAFETY CONCERN! I STRIVE SAFETY AND THIS COULD BE FATAL!! I NEED TO REACH SONEONE IN SAFETY! ASAP
NHTSA complaint 11737492I was in full self driving mode and was travelling North bound 110 freeway transitioning to 405 freeway Northbound. In the right lane. Transition curved left. looked at my speed for a split second and as i looked up we were a split second from hitting freeway barrier head-on. We crashed through the barrier and ended on the embankment of the freeway. My car front end was totally demolished, front airbags went off. I was ok, but my wife suffered a L1 vertebrae fracture and was taken to Harbor UCLA Hospital for treatment. She was released 9 hours later with a back brace and pain meds. The accident occured at 8:34 am Sunday April 5th, Easter sunday while on our way to church. Its been over a month and my wife is still in a back brace, but healing slowly. USB Drive taken out of the glove box showed that all cameras cut off about 10 seconds before the crash. Not sure if the whole system turned off.
NHTSA complaint 11737104The contact owns a 2021 Tesla Model S. The contact received notification of NHTSA Campaign Number: 22V045000 (ELECTRICAL SYSTEM, SEAT BELTS); and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
NHTSA complaint 11722975I have started receiving airbag & seat safety issue alert but recieved appointment after a month even considering major safety concern. Some of 2021 vehicles are serviced under the recall Tesla sent. But told me mine doesn’t qualify for same issue for same year, same model cars. It seems like issue is with all Tesla Model S 2021 but Tesla charging big dollar amount to repair the safety concern. They have also mentioned there is on going concern with air suspension and all Tesla starts giving problem between 60,000 miles to 90,000 miles. It costs around $6000 to fix that issue and told me these are not safety concerns.
NHTSA complaint 117116347/30/2025 The vehicle experienced a confirmed TOTAL loss of function to include steering, restraint, and braking functionality at approximately 60 to 65 miles per hour. This catastrophic failure placed myself and and others at severe risk. Although Tesla’s service notes confirm the event occurred, no corrective repair was performed. The vehicle was completely inoperative with a matter of seconds with no prior warning. At this point in time the car has continued to not operate the same steering and noises has been in the shop 5 times still no answer or repairs in regard to it shutting down or any other issues that continue to return. The last visit I was asked to purchase new tires because maybe that’s why, I did. I continue to be told nothing is wrong with the vehicle making me feel extremely defeated when I know the vehicle is not the same as it was.
NHTSA complaint 11706190Vehicle: 2021 Tesla Model S Long Range VIN: [XXX] I am reporting multiple safety-related defects that existed at delivery or developed shortly thereafter, and Tesla has refused to diagnose or repair them under warranty. These defects create an unsafe driving condition and risk of loss of control or collision. Defect Summary: 1.Alignment Defect at Delivery: On the day I bought the car, the steering wheel pulled to the left and felt unstable. I reported this immediately to Tesla. They dismissed it as “normal.” 2.Premature Tire Wear: Within months, the left tire wore down to the steel belts on the left side while the right side had normal wear. An independent shop confirmed this was caused by suspension/bushing issues, not road damage. 3.Suspension/Bushing Failure: A third-party Tesla-certified shop confirmed that the suspension components are bent/tweaked and require replacement for safe driving. Tesla refused to inspect these components properly. 4.Unlatched Rear Seat at Delivery: The rear seat was delivered unlatched, which is a major safety hazard during braking or collision. 5.Broken Glass Under Rear Seat: Broken glass was found under the rear seat cushion at delivery, raising concerns about vehicle history and delivery inspection standards. 6.New Defect While in Tesla’s Custody: On Nov 17, 2025, moisture accumulated inside the left taillight while the vehicle was parked outdoors at Tesla’s Stockton facility. This can cause electrical shorting or lighting malfunction. Tesla’s Response: Tesla has repeatedly refused to inspect the suspension properly, dismissed my complaints, and produced an inaccurate service invoice that did not reflect what was discussed. They told me we are “at an impasse.” These defects pose a serious safety risk (tire blowout, loss of control, lighting malfunction). I request NHTSA investigate these issues as they may indicate broader problems with Tesla’s suspension, alignment, and delivery inspection processes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
NHTSA complaint 11700002Certified pre-owned 2021 Tesla Model S delivered on October 21, 2025 with worn Michelin Pilot Sport 4S summer tires (255/35ZR21 front, 295/30ZR21 rear). Tread depth measured approximately 2/32" on the outer tread shoulders of all four tires, below Tesla’s published 5/32" delivery standard. Within the first week of ownership, the vehicle hydroplaned multiple times in wet conditions at normal speeds. Tesla service declined to replace the tires, stating measurements were “taken in the wrong location” and that only the inner grooves count, despite Tesla’s public documentation and national tire safety standards defining tread depth across the full width of the tire. Vehicle was returned in same condition without correction, leaving a continued safety risk from inadequate tread and summer tires unsuited for Ohio’s cold and wet seasonal conditions.
NHTSA complaint 11697026On October 17, 2025, while using Full Self-Driving (FSD) mode on my 2021 Tesla Model S Plaid, the car failed to stop at two red lights within a three-hour period. In each case, the car attempted to drive through the intersection even though the signal was solid red. I intervened manually and applied the brakes to prevent a potential collision. There were no prior warnings or alerts, and I have not modified the vehicle. This behavior endangers my safety and the safety of others. I am willing to provide the vehicle and any available data logs for inspection if requested.
NHTSA complaint 11694506Tesla Model S 2021 Long Range: Upon closing the rear trunk close button from the app or close button on the hatch, the hatch goes down but won’t lock. It gives 3 beeps. Upon pressing open, it won’t go up and gives 3 beeps.
NHTSA complaint 11692785The reverse lights are incredibly insufficient and pose a safety risk when backing up. The lights are so dim, they are virtually ineffective to the point that they illuminate nothing that may be behind the car. This is not a bulb issue as they came from the factory, new, in this condition and the service center said there is nothing they can do. Other owners I have spoken with report the same issue.
NHTSA complaint 11691415Premature tire wear. Inside edges of rear tires wore out in 10k miles
NHTSA complaint 11680711The wrap on the steering yoke is peeling, already had a steering yoke replacement 18 months ago under warranty, and this replacement steering yoke exibiting same peeling issue. Could be a safety grip issue as the yoke portion is more slippery at the peeled section. Tesla refuses to replace this faulty yoke as a covered safety item.
NHTSA complaint 11680563The contact owns a 2021 Tesla Model S. The contact stated that while the vehicle was parked, the vehicle was connected to the charging port and independently went into Race mode. The contact stated that the charge increased from 0 to 60 instantly. The vehicle was taken to the dealer, where it was diagnosed with a software failure. The vehicle was repaired; however, the failure reoccurred. The contact stated that while the vehicle was charging, the charging stopped intermittently, and the vehicle completely stopped charging. The vehicle was taken back to the dealer, where it was diagnosed with battery corrosion and failure. The contact was informed that the battery contained water and was corroded. The contact questioned whether the vehicle had been in a flood. The contact was informed that the battery needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was taken to the dealer several times due to the persistent failure. Additionally, the contact received an unknown recall notification with a similar description of the failure; however, the contact was informed that the repair was not covered under the unknown recall due to indications that the vehicle had been in a flood. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.
NHTSA complaint 11678451GETTING WARNING ONDASH THAT SAYS "Adaptive ride control unavailable. Vehicle speed limited - Proceed with caution". On the internet many reports are noted of the same problem w Tesla vehicles, especially Model S cars. These have occurred soon after to taking delivery of after 20-30 K miles. Mine occurred at about 31,000 miles in my Model S 2021. Tesla says the need "diagnostics done first " at $275 and then the fix for another $300. This does not seem right.
NHTSA complaint 116701034 months after warranty and only 42,774 miles, I am being hit with a massive bill of almost $2,700 from Tesla service in Lyndhurst, OH. This to correct right and left front end basic suspension issues that should not occur. Clearly the front end is not designed to handle the weight of car. The service manager told me that he sees this every day!! The car is not safe to drive until repairs are made. There was no trauma to the front end only normal wear and tear. The front end started making noise which had me take it to the dealer.
NHTSA complaint 11660683Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.