Complaints over time
Complaints about the 2014 Tiffin Phaeton peaked in 2014, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2014 Tiffin Phaeton
Other, diesel, 4x2, built in United States. Owner complaints on file from Dec 4, 2014 to Apr 16, 2019.
Recall campaigns covering this model year251k vehicles or units across those campaigns
Owner complaints31.5 times the median 2014 other
Severity index0.02014 others average 7.7
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2014 Tiffin Phaeton name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2014 Tiffin Phaeton
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-841 | Dec 22, 2017 | These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the… | Equipment | 36,005 | Part replacement |
| 15V-880 | Dec 28, 2015 | Bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps | Equipment | 14,889 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2014 Tiffin Phaeton
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Apr 16, 2019Failure Mar 27, 201916,000 milesDexter, MIFuel/propulsion system
VEHICLE IS 5 YRS OLD WITH ABOUT 16000 MILES. WHILE DRIVING ON INTERSTATE WIFE NOTICED A SMELL COMING FROM THE REAR. WE THOUGHT IT WAS ENGINE CLEANER BURNING OFF FROM AN OIL LEAK REPAIRED A FEW DAYS PRIOR BY CUMMINS. SMELL GOT STRONGER SO PULLED INTO TRUCK STOP AND FOUND A HUGE DIESEL FUEL LEAK ON THE PASSENGER SIDE OF THE ENGINE. WE HAD A STEADY STREAM BEHIND US FROM PULLING IN NOT THE OCCASIONAL DROP HERE AND THERE. AFTERWARDS WE ESTIMATED THAT WE LOST ABOUT 10 GALLONS IN 30 MILES. THE CAUSE WAS A BROKEN #4 FUEL INJECTOR LINE BETWEEN THE COMMON RAIL AND THE BLOCK AT THE FERRULE AGAINST THE BLOCK. THE NEW PART HAS AN ADDITIONAL SUPPORT BETWEEN THE TWO CONNECTIONS TO KEEP IT FROM FLEXING AND CRACKING SO IT MUST BE A KNOWN ISSUE AS CUMMINS HAS CHANGED THE DESIGN OF THE PART. THE CUMMINS REPAIR FACILITY ALSO SAID IT WAS A FAIRLY COMMON ISSUE THEY SEE. THE ENTIRE SIDE OF THE ENGINE AND EXHAUST WAS DRIPPING WITH FUEL. IF THERE HAD BEEN A REGEN GOING ON IT LIKELY WOULD HAVE CAUSED A FIRE DUE TO THE HIGH TEMP AND THE FACT THAT THAT PART OF THE EXHAUST WAS SOAKED IN FUEL.MY UNDERSTANDING IS THAT THEY HAVE A SIMILAR ISSUE WITH THE # 6 LINE SINCE IT HAS A REVISION TO A MIDPOINT SUPPORT BRACKET AS WELL AND ANY RV FORUM WILL HAVE REPORTS OF THAT FAILURE AS WELL.*DT CONSUMER STATED FUEL LEAKS ARE A KNOWN ISSUE. CONSUMER DID NOT CONTACT MANUFACTURER. *JB
NHTSA complaint 11196808 - Filed Mar 1, 2017Failure Feb 25, 201722,893 milesNorth Fort Myers, FLFuel/propulsion system
PULLED INTO CAMPGROUND THEN STOPPED AND GOT OUT TO REGISTER. DIESEL FUEL LEAKING, TOAD COVERED WITH DIESEL FUEL AND MUCH SMOKE. #4 FUEL INJECTOR TUBE HAD CRACK IN IT---NO DAMPER ISOLATOR INSTALLED TO DAMPEN VIBRATION. NEW TUBE HAD ISOLATOR RING TO BOLT DOWN.
NHTSA complaint 10957745 - Filed Dec 4, 2014Failure Dec 1, 20147,500 milesLAS Cruces, NMEngine and engine cooling, Fuel/propulsion system
CUMMINS FUEL FILTER FF 63009 DATE CODE 14200, APPEARED TO HAVE FAILED, LEAKING FUEL ONTO THE EXHAUST PIPE AS WELL AS STALLING THE MOTOR HOME AT THE CREST OF A SMALL MOUNTAIN.LEAKING FUEL DID NOT CAUSE A FIRE BUT DID SMOKE. IF ENGINE HAD BEEN IN REGEN MODE THERE COULD HAVE BEEN A FIRE....CONTACT WITH CUMMINS REVEALED THAT THEY HAVE HAD SOME OF THESE FILTERS FAIL WITH NO APPARENT VISUAL DEFECTS BUT DID SHOW UNDER PRESSURE. *TR
NHTSA complaint 10662206
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
7 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- MCD-009 Jun 9, 2025 · Other
Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in. - Letter to dealer Nov 10, 2017 · Service Bulletin/Repair Instructions
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced. - 16AWG Jul 16, 2015 · Service Bulletin/Repair Instructions
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA - WI-269 May 23, 2014 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: EXHAUST TIP AND PIPES TO THE MUFFLER ON PHAETON MODELS NEEDS TO BE INSTALLED. *TA - WI-196 Mar 12, 2013 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME TIFFIN MOTORHOMES NEED DRIVER/PASSENGER SEATBELTS TIGHTENED ON THE MOUNTING BRACKETS LOCATED ON THE DRIVER/PASSENGER SIDEWALL. *TA - SB-36 Nov 24, 2015 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TWO SCREWS WAS NOT INSTALLED ON THE AIR CONDITION UNITS ON THE ROOF. *TA UPDATED 11/24/15. *PE - C85-C86AC Jun 26, 2015 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ALL TIFFIN MOTORHOMES WILL BE INSTALLING 2 BACK SCREWS OF THE C85 AND C86 A/C'S TO THE ROOF OF ALL TIFFIN MOTORHOMES. *TA.
Source: NHTSA manufacturer communications files.