Complaints over time
Complaints about the 2017 Tiffin Phaeton peaked in 2020, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 Tiffin Phaeton
Other, diesel, 4x2, built in United States. Owner complaints on file from Nov 5, 2020 to Nov 5, 2020.
Recall campaigns covering this model year239k vehicles or units across those campaigns
Owner complaints1Below the median 2017 other
Severity index0.02017 others average 7.5
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2017 Tiffin Phaeton name tires
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2017 Tiffin Phaeton
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-306 | Apr 30, 2021 | Sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak | Fuel system | 3,198 | Part replacement |
| 17V-841 | Dec 22, 2017 | These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the… | Equipment | 36,005 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 Tiffin Phaeton
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Nov 5, 2020Failure Nov 2, 202023,000 milesSpencerport, NYTires, Wheels
AT 23000 MILES MY RIGHT OUTER DUEL MICHELIN TIRE BLEW WHILE TRAVELING AT 60 MPH ON I77. ENDED UP GETTING OFF HIGHWAY AND INTO A PLAZA WHERE ROAD SERVICE REPLACED THE TIRE.IT HAD A ZIPPER RIP IN THE SIDEWALL TIRES STILL HAVE 9/16" TREAD,WERE LOADED WITH105# AIR PRESSURE ACCORDING TO WEIGHT AND MICHELINS CHARTS.TIRES WERE ALWAYS COVERED WHEN NOT TRAVELING (TO PROTECT FROM UVRAYS,)THEY HAD TIRE MONITOR SYSTEM THAT SHOWED NORMAL PRESSURE AND TEMP.TIRES ARE MICHELIN 275/80R22.5 X LINE ENERGY 16 PLY H RATING WITH DATE CODE OF 3316.MICHELIN REP (ALVIN) TELLS ME THEY HAVE HAD SEVERAL THAT HAVE HAD BLOWOUTS.RODA SERVICE HAD TO PUT ON A COOPER 295/75R22.5 TIRE AS NO MICHELINS WERE AVAIL.NOW I'M OUT $900.00 FOR A BLOWOUT ON A MICHELIN 4 YEAR OLD TIRE
NHTSA complaint 11373104
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
6 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- MCD-009 Jun 9, 2025 · Other
Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in. - CSA-036 Apr 19, 2024 · Service Bulletin/Repair Instructions
Faulty DEF sensors that due to shortage were not replaced. Instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. This campaign will install an engine control modu… - CSA-11 Feb 4, 2022 · Service Bulletin/Repair Instructions
Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February 20, 2017 through … - CSA-009 Oct 8, 2021 · Service Bulletin/Repair Instructions
FCCC Motorhome Chassis Rear PDM’s FL-856 - CSA-004 Aug 4, 2021 · Service Bulletin/Repair Instructions
Customer Service Advisory for Cummins Recall #21E032 and Freightliner Recall #21V-326 for High Pressure Fuel Rail - Freightliner chassis units built on by Tiffin. - Letter to dealer Nov 10, 2017 · Service Bulletin/Repair Instructions
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced.
Source: NHTSA manufacturer communications files.