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Model year

2017 Volvo BUS 9700

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year104,269 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2017 Volvo BUS 9700 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

10 recall campaigns cover the 2017 Volvo BUS 9700

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Volvo BUS 9700
CampaignFiledSubjectComponentVehiclesRemedy
26V-600Sep 18, 2026Emergency exit label on the entrance door is missing the exit operating instructionsEquipment1,236Part replacement
23V-890Dec 22, 2023Red beacon lighting on the Threshold Warning System (TWS) may not be bright enoughAdaptive equipment193Part replacement
21V-717Sep 15, 2021Headlights may not have the correct amount of light output, and either be too bright, or too dimLighting860Part replacement
21V-597Aug 2, 2021When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to failAdaptive equipment266Not stated
20V-803Dec 21, 2020Transmission C1 hub may fail which may lead to a disabled vehiclePowertrain553Software update
19V-119Feb 21, 2019Actuator of the fire extinguisher system may not function properly, preventing the fire extinguisher from discharging the fire suppression agentEquipment316Part replacement
17V-845Dec 28, 2017Hardware that attaches the power supply cable to the fuse box may not be properly tightened, possibly causing the power cable and fuse box to overheatElectrical system159Part replacement
17V-568Sep 14, 2017Buses may not react when the accelerator pedal is pushedSpeed control33Part replacement
17V-173Mar 14, 2017These vehicles have a ground cable that may have been improperly installed, resulting in inadequate electrical contactElectrical system70Repair or modification
16V-836Nov 18, 2016Affected vehicles are equipped with a power feed relay for the engine and transmission which may be undersized for the application, causing the…Electrical system583Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Volvo BUS 9700

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • AQ18005 Audit query, Communication
      Discrepancies in Required CFR Reporting
      Opened Oct 22, 2018, closed Aug 4, 2023
    Source: NHTSA ODI investigations file.
    Service bulletins

    86 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • MI24-83 Apr 16, 2024 · Service Bulletin/Repair Instructions
      This procedure eliminates the step moving.
    • SP18-35J Nov 8, 2022 · Service Bulletin/Repair Instructions
      P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSIONEFFICIENCY. Revision J - Range of applicable VINs updated.
    • SMB00-108C Sep 14, 2022 · Service Bulletin/Repair Instructions
      Expendable Items Parts List.
    • SP18-35J Sep 23, 2022 · Service Bulletin/Repair Instructions
      P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY.Revision J - Range of applicable VINs updated.
    • CBR-2201 Aug 29, 2022 · Service Bulletin/Repair Instructions
      Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
    • KC-145 Aug 29, 2022 · Service Bulletin/Repair Instructions
      Part information for AMT input shaft repair kits and the shim kit that is required for repair.
    • KC-331 Aug 29, 2022 · Service Bulletin/Repair Instructions
      Fuel Filters ( Primary and Secondary ) ( Backwards Compatible ) and Fuel Filter Housings
    • MI20-08C Jul 13, 2022 · Service Bulletin/Repair Instructions
      STORAGE AND STARTUP GUIDELINES : part number updates
    • IS21-905 Jun 22, 2022 · Service Bulletin/Repair Instructions
      PLASMA CLUSTER SANITIZER
    • IS21-072 May 16, 2022 · Service Bulletin/Repair Instructions
      STEERING GATEWAY schematic
    • SP18-35H May 17, 2022 · Service Bulletin/Repair Instructions
      P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY
    • SP18-35H May 17, 2022 · Service Bulletin/Repair Instructions
      P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY
    • Service Manager Feb 3, 2022 · Service Bulletin/Repair Instructions
      Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
    • 356EN01 Feb 9, 2022 · Service Bulletin/Repair Instructions
      VIDA QR Scanner Mobile App
    • TJ 3622430 Apr 22, 2022 · Service Bulletin/Repair Instructions
      No bass from sound system.
    • IS19_918 Apr 6, 2022 · Service Bulletin/Repair Instructions
      FRONT HATCH UPGRADE
    • SP18-39D Mar 22, 2022 · Service Bulletin/Repair Instructions
      SCR CONVERTER REPLACEMENT - AFTERTREATMENT SYSTEM
    • SP18-35H Mar 14, 2022 · Service Bulletin/Repair Instructions
      P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY
    • SP21-88 Jan 17, 2022 · Service Bulletin/Repair Instructions
      HVAC SOFTWARE UPDATE – WARM TEMPERATURE IN THE REAR OF THE VEHICLE
    • SP18-35H Dec 1, 2021 · Service Bulletin/Repair Instructions
      P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY
    • MI21-86A Nov 24, 2021 · Service Bulletin/Repair Instructions
      EMERGENCY WINDOW GASKET REPLACEMENT Revision: A Application box VIN updated
    • KC-99 Oct 18, 2021 · Service Bulletin/Repair Instructions
      Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
    • sp18_35f Sep 3, 2021 · Service Bulletin/Repair Instructions
      P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY
    • SR21-81A Apr 5, 2021 · Service Bulletin/Repair Instructions
      ALLISON TRANSMISSION C1 HUB FAILURE – TRANSMISSION CONTROL MODULE REPROGRAMMING AND C1 HUB REPLACEMENT
    • SR21-80A Apr 5, 2021 · Service Bulletin/Repair Instructions
      ALLISON TRANSMISSION C1 HUB FAILURE TRANSMISSION CONTROL MODULE SOFTWARE UPDATE
    • IS-20912 Apr 5, 2021 · Service Bulletin/Repair Instructions
      GLASS PARTITION BEHIND DRIVER Volvo 9700 from B13R-169811 (2014W40) to current vehicles
    • MI20-19B Feb 4, 2021 · Service Bulletin/Repair Instructions
      INTRODUCING A NEW ENGINE COOLANT INTO PREVOST SERVICE CENTER NETWORK
    • MI21-01 Jan 15, 2021 · Service Bulletin/Repair Instructions
      VOLVO I-SHIFT TRANSMISSION REPLACEMENT - DIFFERENCE BETWEEN CONNECTIONS AT THE TOP OF THE OIL FILTER HOUSING
    • MI21-01 Jan 15, 2021 · Service Bulletin/Repair Instructions
      VOLVO I-SHIFT TRANSMISSION REPLACEMENT - DIFFERENCE BETWEEN CONNECTIONS AT THE TOP OF THE OIL FILTER HOUSING
    • SP18-35E Dec 22, 2020 · Service Bulletin/Repair Instructions
      SCR CONVERTER REPLACEMENT - AFTERTREATMENT SYSTEM Revision: C Expiration date removed 12/22/2020
    • SP18-39C Dec 22, 2020 · Service Bulletin/Repair Instructions
      SCR CONVERTER REPLACEMENT - AFTERTREATMENT SYSTEM Revision: C Expiration date removed 12/22/2020
    • MI20-89 Dec 23, 2020 · Service Bulletin/Repair Instructions
      PLYWOOD REFURBISHMENT, LUGGAGE COMPARTMENT
    • MI20-88 Dec 23, 2020 · Service Bulletin/Repair Instructions
      PLYWOOD REFURBISHMENT, PASSENGERS AREA
    • MI20-85 Sep 2, 2020 · Service Bulletin/Repair Instructions
      OBD CONNECTOR USCAN
    • MI20-84A Sep 4, 2020 · Service Bulletin/Repair Instructions
      FRONT PANEL, CENTRAL REINFORCEMENT INSTALLATION Revision A Material: Coolant was 20358716, is 685241.
    • U17_P040200 Aug 3, 2020 · Service Bulletin/Repair Instructions
      Engine Exhaust Gas Recirculation Differential Pressure - Mechanical system not responding properly US17 – US20 Emissions
    • MI20-08B Aug 10, 2020 · Service Bulletin/Repair Instructions
      STORAGE AND STARTUP GUIDELINES Revision: B Parts added to Suggested Material 08-10-2020
    • MI20-84 Aug 17, 2020 · Service Bulletin/Repair Instructions
      FRONT PANEL, CENTRAL REINFORCEMENT INSTALLATION
    • IS-20914 Jul 15, 2020 · Service Bulletin/Repair Instructions
      Air Purifier installation to HVAC unit
    • MI20-08A Jun 10, 2020 · Service Bulletin/Repair Instructions
      STORAGE AND STARTUP GUIDELINES Revision: A 21516229 replaced by 23381562 20523393 replaced by 21454749 800383 removed 611471 replaced by 611360 70376808 replaced by 21036050 21396642 replaced by 20967831
    • U17_P040200 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P040200 Engine Exhaust Gas Recirculation 1 Valve PositionFlow Excessive Detected
    • U02A200 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. U02A200 Lost Communication with Reductant Quality Module
    • U029E00 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. U029E00 Lost Communication With NOx Sensor "B"
    • U029D00 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. U029D00 Lost Communication With NOx Sensor "A"
    • P256000 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P256000 Engine Coolant Level Low
    • P242A15 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P242A15 Exhaust Gas Temperature Sensor Bank 1 Sensor 3 - Circuit Short To Battery or Open
    • P20E892 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P20E892 Reductant Pressure Too Low - Performance or incorrect operation
    • P208464 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P208464 Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 2 - Signal plausibility failure
    • P204A13 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P204A13 Reductant Pressure Sensor - Circuit Open
    • P204713 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P204713 Reductant Injection Valve Control Bank 1 Unit 1 – Circuit Open
    • P203F00 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P203F00 Reductant Level Low
    • P203115 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P203115 Exhaust Gas Temperature Sensor Bank 1 Sensor 2 - Circuit Short To Battery or Open
    • P10CE97 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P10CE97 Reductant Return: No Flow Detected - Componentor System Operation Obstructed or Blocked
    • P107575 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P107575 Clutch System - Emergency position not reachable
    • P107017 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P107017 Gearbox Brake Valve (VAGB) - Circuit voltage above threshold
    • P105998 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P105998 Gearbox Oil Temperature Sensor - Component orsystem over temperature
    • P054415 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P054415 Exhaust Gas Temperature Sensor Bank 1 Sensor 1 - Circuit Short To Battery or Open
    • P052400 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P052400 Engine Oil Pressure Too Low
    • P040200 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P040200 Engine Exhaust Gas Recirculation 1 Valve PositionFlow Excessive Detected
    • P029800 Apr 1, 2020 · Service Bulletin/Repair Instructions
      Repair instructions to address fault codes. P029800 Engine Oil Over Temperature
    Source: NHTSA manufacturer communications files.