Model year

2021 Volvo BUS 9700

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year42,555 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 Volvo BUS 9700 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2021 Volvo BUS 9700

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Volvo BUS 9700
CampaignFiledSubjectComponentVehiclesRemedy
26V-600Sep 18, 2026Emergency exit label on the entrance door is missing the exit operating instructionsEquipment1,236Part replacement
23V-890Dec 22, 2023Red beacon lighting on the Threshold Warning System (TWS) may not be bright enoughAdaptive equipment193Part replacement
21V-717Sep 15, 2021Headlights may not have the correct amount of light output, and either be too bright, or too dimLighting860Part replacement
21V-597Aug 2, 2021When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to failAdaptive equipment266Not stated
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2021 Volvo BUS 9700

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    22 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • MI24-83 Apr 16, 2024 · Service Bulletin/Repair Instructions
      This procedure eliminates the step moving.
    • EC0026_B Mar 30, 2023 · Service Bulletin/Repair Instructions
      On the vehicles affected by this bulletin, the Vehicle Emission Control Information label must be replaced. Revision: B - Causal part changed, was 010352, becomes 85152363. No impact on procedure or parts involved.
    • WB22-11A Oct 24, 2022 · Service Bulletin/Repair Instructions
      Inspect fuses F76 & F77 in the battery box which may have been inverted - Revision: A Proper battery box identified
    • IS-22900A Oct 5, 2022 · Service Bulletin/Repair Instructions
      LUGGAGE BAY DOOR BRACKET INSTALLATION - Revision: A Welding process added and targeted vehicles specified
    • SMB00-108C Sep 14, 2022 · Service Bulletin/Repair Instructions
      Expendable Items Parts List.
    • IS-22900A Sep 6, 2022 · Service Bulletin/Repair Instructions
      LUGGAGE BAY DOOR BRACKET INSTALLATION - Revision: A Welding process added
    • CBR-2163 Aug 29, 2022 · Service Bulletin/Repair Instructions
      Engine Control Module (EMS) Software Information - Improvement List (Change Log), US21+OBD2020 – US21+OBD2021 Emissions Turbo compound Engines ONLY
    • CBR-2201 Aug 29, 2022 · Service Bulletin/Repair Instructions
      Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
    • CBR-2131 Aug 29, 2022 · Service Bulletin/Repair Instructions
      USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
    • CBR-2201 Aug 29, 2022 · Service Bulletin/Repair Instructions
      Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
    • KC-145 Aug 29, 2022 · Service Bulletin/Repair Instructions
      Part information for AMT input shaft repair kits and the shim kit that is required for repair.
    • IS22-900 Aug 30, 2022 · Service Bulletin/Repair Instructions
      INSTRUCTION FOR LUGGAGE BAY DOOR BRACKET INSTALLATION.
    • IS22-901 Aug 30, 2022 · Service Bulletin/Repair Instructions
      Instructions to repair roof water entry.
    • WB22-11 Aug 25, 2022 · Service Bulletin/Repair Instructions
      Inspect fuses F76 & F77 in the battery box which may have been inverted.
    • MI20-08C Jul 13, 2022 · Service Bulletin/Repair Instructions
      STORAGE AND STARTUP GUIDELINES : part number updates
    • IS21-905 Jun 22, 2022 · Service Bulletin/Repair Instructions
      PLASMA CLUSTER SANITIZER
    • Service Manager Feb 3, 2022 · Service Bulletin/Repair Instructions
      Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
    • 356EN01 Feb 9, 2022 · Service Bulletin/Repair Instructions
      VIDA QR Scanner Mobile App
    • IS19_918 Apr 6, 2022 · Service Bulletin/Repair Instructions
      FRONT HATCH UPGRADE
    • MI21-87A Nov 24, 2021 · Service Bulletin/Repair Instructions
      EMERGENCY WINDOW GASKET REPLACEMENT Revision: A Application box VIN update
    • KC-99 Oct 18, 2021 · Service Bulletin/Repair Instructions
      Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
    • MI21-01 Jan 15, 2021 · Service Bulletin/Repair Instructions
      VOLVO I-SHIFT TRANSMISSION REPLACEMENT - DIFFERENCE BETWEEN CONNECTIONS AT THE TOP OF THE OIL FILTER HOUSING
    Source: NHTSA manufacturer communications files.