Model year

2020 Volvo S90

Sedan, gasoline, AWD/All-Wheel Drive, built in China. Owner complaints on file from Dec 7, 2021 to May 26, 2026.

Recall campaigns covering this model year3215k vehicles or units across those campaigns
Owner complaints3Below the median 2020 sedan
Severity index0.02020 sedans average 8.1
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Volvo S90 peaked in 2021, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512021120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

67% of complaints about the 2020 Volvo S90 name driver assistance

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Driver assistance
2
Brakes
1
Suspension
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2020 Volvo S90

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Volvo S90
CampaignFiledSubjectComponentVehiclesRemedy
25V-179Mar 24, 2025High-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parkedElectrical system7,483Software update
21V-414Jun 2, 2021Low-pressure fuel pump can blow a fuse and failElectrical system85,550Part replacement
20V-144Mar 12, 2020Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intendedDriver assistance121,605Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Volvo S90

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

3 complaints on file, page 1 of 1.

  1. Filed May 26, 2026Failure May 23, 2026Alexandria, VAWarnings

    While driving on a rainy day my forward collision warning (FCW) system cam on signifying and impending collision via the "Red Warning Vehicle Crash" in the heads-up display. The car started to automatically break as well. There were no other vehicles in my land or close to me at the time. It was purely heavy rain. This is not the first occurrence of the FCW system engaging automatically. The same situation occurs during heavy rains or if water splashes from the other land in front of the car. The situation seems similar to the Hyundai recall just issued by NHSTA https://static.nhtsa.gov/odi/rcl/2026/RCLRPT-26V316-9486.pdf Luckily I have avoided being rear ended as no one has been close to me or they have been able to react to the sudden unexpected deceleration of my vehicle without my intervention or desire to do so. I ask NHTSA to broaden its investigation into other vehicles as this seems to be an issue across vehicle platforms and manufacturers.

    NHTSA complaint 11740086
  2. Filed Aug 23, 2022Failure Aug 22, 2022Irving, TXWarnings

    On 8/22 while driving on a city road in extreme rainy conditions the vehicle in front of me drove through standing water, which created significant spray. As a result the City Safety feature of my Volvo S90 engaged in an extreme fashion. Without any risk of an impending collision the City Safety feature determined the water spray to be an obstacle and fully engaged the brakes (ABS event) to avoid the impending collision including engaging seat-belt pre-tensioning. I was lucky as the drive behind me was paying attention and swerved to avoid rear ending my abruptly stopping vehicle without any intervention from me as the driver. I believe that the issue was caused due to the City Safety system incorrectly detecting the water spray as an impeding crash. This seems to be a system calibration that could have been addressed during development. I wanted to notify NHTSA of this situation so you can be aware and monitor the impact of these driver assist features on overall road safety.

    NHTSA complaint 11480704
  3. Filed Dec 7, 2021Failure Dec 1, 2021Ridgewood, NJService brakes, Suspension, Wheels

    - Brakes, Wheels, and possibly suspension. - Car shudders under braking, impacts stopping ability. All tires vibrate while driving. Wheels are warped/damaged. - Vehicle went to the dealer. Replaced all four rotors, repaired all for rims. - I have reached out to the manufacturer for support. They declined to get involved. - No messages or warnings

    NHTSA complaint 11442995
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • DP22005 Defect petition, Electrical system
    Pedestrian alert sounds
    Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

216 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 33031.6.0 May 23, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
  • 36496.10.0 May 7, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
  • 34521.11.1 May 7, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
  • 35526.1.8 Apr 23, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.
  • 37809.1.1 Apr 7, 2026 · Service Bulletin/Repair Instructions
    This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under pri…
  • 35842 Jan 13, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.
  • TJ 34498 Jan 6, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0
  • 36902 Dec 19, 2025 · Service Bulletin/Repair Instructions
    This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
  • 19245 Dec 6, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal. Vehicle type and platform identification.
  • TJ36902.1.0-2025-10-31 Nov 7, 2025 · Service Bulletin/Repair Instructions
    This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
  • TJI VCC-517278-1 Nov 1, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service.
  • AC pressure check Nov 1, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service.
  • TJ34648.5.0-2025-10-29 Nov 1, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service.
  • 37428 Sep 8, 2025 · Service Bulletin/Repair Instructions
    This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an internet connection is available (globe in the top left corner), follow the instructions under "service".
 This Technical Journal hand…
  • 35912 Jul 23, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
  • 36916 Jul 2, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
  • 8501 Apr 10, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the v…
  • 36961 Mar 18, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Improved 12V battery test in VIDA. Service:
 Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
  • 37235 Feb 28, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
  • S10303 Feb 21, 2025 · Service Campaign
    Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key…
  • S10303 Feb 13, 2025 · Service Campaign
    Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key…
  • 37175 Jan 16, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
  • 8501 Jan 16, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the v…
  • 34521 Nov 1, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
  • 36277 Oct 25, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
  • 34647 Oct 25, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
  • 37070 Oct 22, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS. The 56 kO resistor ensures safe and appropriate power delivery.
  • 37000 Oct 15, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.
  • 37048 Sep 5, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Difficulty clearing SODx DTCs. put the car in usage mode "Driving" and continue the erasing process
  • TJ36961.2.1-2024-08-07 Aug 14, 2024 · Other
    This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
  • TJ34647.6.3-2024-08-07 Aug 14, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
  • TJ27536.21.1-2024-08-07 Aug 14, 2024 · Other
    Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
  • 36845 Jul 4, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
  • TJ36895.1.0-2024-06-19 Jun 20, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control). software is available in VIDA beginning 2024 week 21.
  • TJ36845.1.6-2024-06-19 Jun 20, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
  • TJ34647.6.2-2024-06-19 Jun 20, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
  • TJ36845.1.5-2024-06-07 Jun 12, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
  • TJ36961.1.0-2024-06-04 Jun 5, 2024 · Other
    This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
  • 36899.1.0 May 2, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
  • 36202.2.1 May 2, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads
  • 36916.1.0 Apr 17, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
  • 31698.3.3 Apr 16, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.
  • 36845.1.4 Mar 14, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
  • 36845.1.3 Feb 29, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
  • 36845.1.2 Feb 21, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
  • 34295.7.1 Feb 29, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA.
  • 35924.1.4 Feb 21, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
  • 36376.4.0 Feb 8, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: SR PHEV Cell Module Replacement. Updated BECM software was released
  • 36693.2.1 Jan 30, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload.
  • TJ36563 Mar 14, 2023 · Service Bulletin/Repair Instructions
    Creaking noise from right engine pad
  • TJ36548 Mar 14, 2023 · Service Bulletin/Repair Instructions
    OHC replaced too often due to CEM U134187,download software prior replacement
  • TJ36415A Mar 24, 2023 · Service Bulletin/Repair Instructions
    PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode
  • TJ36415 Mar 17, 2023 · Service Bulletin/Repair Instructions
    PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode
  • TJ35511 Mar 16, 2023 · Service Bulletin/Repair Instructions
    Creaking noise from Steering Wheel Module (SWM)
  • TJ32525A Mar 16, 2023 · Service Bulletin/Repair Instructions
    DIM message ?Parking brake service required?
  • TJ36509 Feb 9, 2023 · Service Bulletin/Repair Instructions
    Volvo Cars App Remote climate or ERS, not possible
  • TJ36415 Feb 2, 2023 · Service Bulletin/Repair Instructions
    PHEV Intermittent Start of the Combustion Engine in Hybrid
  • TJ34102-2 Feb 9, 2023 · Service Bulletin/Repair Instructions
    Unnecessary Replacements of BEV and PHEV Charging Cables
  • TJ34102-1 Feb 6, 2023 · Service Bulletin/Repair Instructions
    Unnecessary Replacements of BEV and PHEV Charging Cables
  • TJ34102 Feb 2, 2023 · Service Bulletin/Repair Instructions
    Unnecessary Replacements of BEV and PHEV Charging Cables
Source: NHTSA manufacturer communications files.