Model year

2025 Volvo VNL (4)

Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Apr 9, 2025 to Sep 14, 2025.

Recall campaigns covering this model year1422k vehicles or units across those campaigns
Owner complaints22.0 times the median 2025 heavy truck
Severity index50.02025 heavy trucks average 50.0
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2025 Volvo VNL (4) peaked in 2025, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.52202522026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2025 Volvo VNL (4) name steering

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Steering
2
Airbags
1
Electrical system
1
Driver assistance
1
Brakes
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

14 recall campaigns cover the 2025 Volvo VNL (4)

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2025 Volvo VNL (4)
CampaignFiledSubjectComponentVehiclesRemedy
26V-619Sep 28, 2026Inaccurate axle load calculations may cause reduced braking performance while transporting smoothbore tanker trailersBrakes392Software update
26V-260Apr 23, 2026Rear brake modulators may have unprotected electrical connectors that can short circuit and lead to a loss of the anti-lock brake system (ABS) and…Brakes2,800Part replacement
26V-208Apr 1, 2026Vehicle turn signals may not function properlyLighting340Software update
26V-186Mar 25, 2026Service brake may take longer than expected to releaseBrakes222Repair or modification
26V-184Mar 25, 2026Instrument panel may fail while drivingElectrical system115Part replacement
26V-076Feb 10, 2026If the vehicle is in weight bias mode there may not be enough weight on the parking brake axle, which could result in inadequate parking brake forceBrakes800Part replacement
25V-804Nov 20, 2025Automatic high beams (AHB) may not switch to low beam headlights as intendedLighting4,887Software update
25V-802Nov 20, 2025Load lock clamps, located on the back of the cab, may loosen and cause the load lock bars to become unsecuredEquipment1,859Part replacement
25V-621Sep 18, 2025When towing a trailer, the trailer lights may fail to illuminate due to an improperly manufactured body control moduleLighting2,307Part replacement
25V-520Aug 11, 2025Dynamic steering and oversteer guidance feature may malfunction and cause a loss of steering controlSteering2,487Software update
25V-257Apr 17, 2025Idler gear bracket fasteners may have been improperly tightened, allowing the idler gear to detach from the engineEngine and cooling102Part replacement
25V-214Apr 8, 2025Hazard switch back lighting may become inoperativeLighting5,257Software update
25V-102Feb 18, 2025Brakes may take longer than expected to activateBrakes8Repair or modification
24V-791Oct 23, 2024Software error in the instrument cluster may cause the anti-lock brake system (ABS) warning light not to illuminateElectrical system1Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2025 Volvo VNL (4)

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Sep 14, 2025Failure Jun 7, 2025Gainesville, VAAir bags, Assist, SteeringCrashFire2 injured

    i bought a brand new truck in march 19 2025. it was a Volvo vnl 860 tractor. The incident happened on June, 7, 2025. i was driving on i81 northbound near exit 228 Verona city, Augusta County. i was in the left lane and my speed was 70 mph and approaching a bridge suddenly a SUV from right lane comes into my lane and hit my truck from right and then comes in front of my truck makes a direct front impact. i was shocked by this impact and trying to keep my truck in my lane but my all my truck safety features are stop working and lane departure features fails and my truck going into one direction only i was trying to keep the truck in left lane but the truck only goes to right side and due to this my truck hits the bridge guardrail and then get off from the bridge into the water. there is a clear failure of the lane departure feature failure because the truck was out of control and controlling itself. secondly the airbags on my truck didn't deploy even i had direct 3-4 impacts. For the result of these failures i was seriously injured and have life threatening injuries.I want to submit this because i want to help others as well. i am out of work right now no one here to help me. i need some help or compensation from Volvo.

    NHTSA complaint 11687184
  2. Filed Apr 9, 2025Failure Jan 23, 20251,000 milesThornton, COElectrical system, Service brakes, Hydraulic, Steering

    The contact owns a 2025 Volvo New VN. The contact stated that the electrical outlets were inoperable. The contact stated that the vehicle lost power steering and brake line functionality, and the alignment was off. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed; however, the contact was advised that further diagnostic testing was required to determine the cause for the failures. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.

    NHTSA complaint 11653646
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

213 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • TSB 561-002A 202609 Sep 17, 2026 · Service Bulletin/Repair Instructions
    Volvo Trucks has identified that certain VN(4) model vehicles may experience an air leak at the air compressor discharge hose due to damage caused by the hose contacting other components. Contact between the hose and other components can cause abrasions a…
  • TSB 373-001 202609 Sep 21, 2026 · Service Bulletin/Repair Instructions
    Overheating has been observed at the alternator power cable and ground cable connection, resulting in melted insulation around the terminal area. The alternator power cable connection should maintain a stable electrical contact without overheating or insu…
  • TSB 371-005 202609 Sep 14, 2026 · Service Bulletin/Repair Instructions
    The ELD connected to the RP1226 connector in the truck remains powered on always. As a result in the batteries being depleted within a very short amount of time (a few hours after the truck is shut down).
  • CBR 2590 2026069 Sep 23, 2026 · Service Bulletin/Repair Instructions
    The purpose of this CBR is to provide steps on how to correct a customer complaint of instrument cluster going dark (blackout) situation.
  • CBR 2494 202609 Sep 8, 2026 · Service Bulletin/Repair Instructions
    The purpose of this CBR is outline the interim software solution for VN4. Note that this document is subject to updates and currently covers Service Pack updates to B1_T2_7.0.
  • CBR 2483 202609 Sep 17, 2026 · Service Bulletin/Repair Instructions
    This bulletin addresses an issue found in the DL6 (FMS) CAN network where the measuredresistance is 40 ohms deviating from the expected 60 ohms. This mismatch can result in the Electronic Logging Device (ELD) either receiving incomplete CAN messages or none…
  • TSB V-861-001 082026 Aug 31, 2026 · Service Bulletin/Repair Instructions
    TSB - Under Hood Contamination Prevention.
  • TSB V-257-001 082026 Aug 31, 2026 · Service Bulletin/Repair Instructions
    TSB - Engine, crankcase ventilation, oil leakage.
  • S4532 082026 Aug 4, 2026 · Service Campaign
    CBR - Turbo Compound Double Idler Gear Replacement.
  • CBR 2599-1 082026 Aug 25, 2026 · Service Bulletin/Repair Instructions
    CBR - Aggressive Trailer Braking Troubleshooting Guide.
  • CBR 2598-2 082026 Aug 24, 2026 · Service Bulletin/Repair Instructions
    CBR - Injector Widget to Assist in Proper Diagnostic / Injector Repair caused by offset learning max and misfire.
  • CBR 2596-1 082026 Aug 7, 2026 · Service Bulletin/Repair Instructions
    CBR - ECM Failure - No Crank/Engine Start Condition.
  • CBR 2429-5 082026 Aug 10, 2026 · Service Bulletin/Repair Instructions
    CBR - Flexible Switch Panel Replacement and Calibration Procedures.
  • TSB V-590-001 072026 Jul 22, 2026 · Service Bulletin/Repair Instructions
    TSB - Wheel Speed Sensor Fitting and Cable Clamping.
  • TSB V-371-005 072026 Jul 1, 2026 · Service Bulletin/Repair Instructions
    TSB - Jumper Harness Repair.
  • CBR 2585-3 072026 Jul 7, 2026 · Service Bulletin/Repair Instructions
    CBR - The purpose of this CBR is to provide support for fault codes C106718 and/or C106818.
  • CBR 2545-3 072026 Jul 6, 2026 · Service Bulletin/Repair Instructions
    CBR - The purpose of this CBR is to provide guidance on fault code U114688.
  • CBR-2592-1 202606 Jun 22, 2026 · Service Bulletin/Repair Instructions
    The purpose of this CBR is to provide steps on how to correct a customer complaint of DTC P107B86 accompanied With intermittent loss of throttle.
  • CBR-2591-1 202606 Jun 16, 2026 · Service Bulletin/Repair Instructions
    The purpose of this CBR it to provide release notes for the recent Engine ECU software.
  • CBR-2590-2 202606 Jun 16, 2026 · Service Bulletin/Repair Instructions
    The purpose of this CBR is to provide steps on how to correct a customer complaint of instrument cluster going dark (blackout) situation.
  • CBR-2588-2 202606 Jun 1, 2026 · Service Bulletin/Repair Instructions
    The purpose of this CBR is to provide aid in VMCU fault B1524-49 along with a Rain sensor which will not calibrate.
  • CBR-2587-2 202606 Jun 11, 2026 · Service Bulletin/Repair Instructions
    The purpose of this cbr is to provide steps on how to protect the alternator power cable connection from corrosion.
  • CBR-2586-1 202606 Jun 5, 2026 · Service Bulletin/Repair Instructions
    The purpose of this CBR is to address issues of exhaust stack rotation on version 4 products.
  • CBR-2568-5 202606 Jun 12, 2026 · Service Bulletin/Repair Instructions
    Contact Workshop; Communication Lost With Ultracapacitor Message With Associated CCIOM DTC U100687 And A Startability Issue.
  • CBR-2494-19 202606 Jun 12, 2026 · Service Bulletin/Repair Instructions
    The VN(4)'s electrical architecture relies on multiple ECUs, each handling specific functions. To ensure seamless operation and peak system performance, it is essential that all ECUs run the same software version (Software Baseline). This is accomplished by…
  • CBR-2465-7 202606 Jun 2, 2026 · Service Bulletin/Repair Instructions
    The purpose of this CBR is to help diagnosis issues with the Proactive Engine Restart system and Hood Open popup message.
  • RD26-2 202605 May 29, 2026 · Over The Air
    If you have received this document, it is because one or more of the following Faults has been active for at least 5 minutes and can potentially prevent the Supplemental Restraint System/Airbag Inflation System (SRS) from functioning properly in the event o…
  • CBR- 2587 202605 May 28, 2026 · Service Bulletin/Repair Instructions
    The purpose of this cbr is to provide steps on how to protect the alternator power cable connection from corrosion.
  • CBR -2585 202605 May 13, 2026 · Service Bulletin/Repair Instructions
    The purpose of this CBR is to provide support for fault codes C106718 and/or C106818.
  • CBR-2584-202605 May 7, 2026 · Service Bulletin/Repair Instructions
    When calibrating ECS, the PTT instructions may be lacking needed information.
  • CBR-2583 202605 May 26, 2026 · Service Bulletin/Repair Instructions
    The purpose of this CBR is to assist in diagnosing Tire Pressure Monitoring System (TPMS) DTCs U101A /U101B as well as instructions to replace the TPMS Range Extends and Wireless Sensor Gateway if it is determined it is required.
  • CBR-2494 202605 May 26, 2026 · Service Bulletin/Repair Instructions
    The purpose of this CBR is address when you should update to 6.0 service pack.
  • CBR -2465 202605 May 29, 2026 · Service Bulletin/Repair Instructions
    The purpose of this CBR is to help diagnosis issues with the Proactive Engine Restart system and Hood Open popup message.
  • CBR-2456 202605 May 1, 2026 · Service Bulletin/Repair Instructions
    This CBR solution provides guidance on updating the infotainment system when customer is missing applications and/or having issues with navigation or Apple/Android CarPlay.
  • CBR-2435 202605 May 6, 2026 · Service Bulletin/Repair Instructions
    This CBR solution provides guidelines for ensuring the correct position of battery sensor modules and battery sensor harnesses on the Volvo VN(4) chassis, as well as the Battery Sensor Diagnostic, Calibration, and Configuration Procedure.
  • TSB V-561-002 202604 Apr 1, 2026 · Service Bulletin/Repair Instructions
    TSB - Compressor Discharge Line Routing.
  • RD26-1 202604 Apr 24, 2026 · Over The Air
    RD - Over the Air Transmission Oil Level Sensor.
  • CBR 2574 202604 Apr 23, 2026 · Service Bulletin/Repair Instructions
    CBR - Manual TPMS wheel sensor calibration.
  • CBR 2569-3 202604 Apr 15, 2026 · Service Bulletin/Repair Instructions
    CBR - Brake Pad Wear Indicator DTC C107E68.
  • CBR 2568-3 202604 Apr 27, 2026 · Service Bulletin/Repair Instructions
    CBR - Communication Lost With Ultracapacitor Message With Associated CCIOM DTC U100687 and a Startability Issue.
  • CBR 2562-15 202604 Apr 17, 2026 · Service Bulletin/Repair Instructions
    CBR - Electric Pneumatic Module (EPM) Fault Code C10C256
  • CBR 2540-7 202604 Apr 13, 2026 · Service Bulletin/Repair Instructions
    CBR - Upper Bunk Restraint System – Plastic Gable Retention Field Fix
  • CBR 2441-8 202604 Apr 29, 2026 · Service Bulletin/Repair Instructions
    CBR - Key Fob Calibration and/or Replacement.
  • TSB V-375-001 032026 Mar 12, 2026 · Service Bulletin/Repair Instructions
    TSB - Reversing Camera Harness, Repair.
  • S4770 032026 Mar 26, 2026 · Service Campaign
    SC - Install Load Lock Clamp (Volvo).
  • CBR 2570-1 032026 Mar 24, 2026 · Service Bulletin/Repair Instructions
    CBR - EBS - Electro-Pneumatic Module - Signal Compare Failure DTC C109562 - VN (4).
  • CBR 2565-1 032026 Mar 6, 2026 · Service Bulletin/Repair Instructions
    CBR - Trailer, 12Volt Right/Left Direction Indicator Circuit Warning VN (4).
  • CBR 2564-1 032026 Mar 18, 2026 · Service Bulletin/Repair Instructions
    CBR - Check Radar Pop-up Message - VN (4).
  • CBR 2246-5 032026 Mar 3, 2026 · Service Bulletin/Repair Instructions
    CBR - Z Spring Bracket Wear. Volvo Chassis
  • CBR 2172-7 032026 Mar 19, 2026 · Service Bulletin/Repair Instructions
    CBR - No Start Condition After Over the Air Programing - VECU5 No Start "Safe State"
  • FI 4794 022026 Feb 1, 2026 · Service Campaign
    FI - Volvo Trucks has identified faulty load lock clamps.
  • FI4756 022026 Feb 1, 2026 · Service Campaign
    Fleet Improvement - Volvo Trucks has identified faulty load lock clamps.
  • S4343 022026 Feb 1, 2026 · Service Campaign
    SC - Volvo Trucks has determined that a select group of trucks were built with an AHI Module fuel pressure sensor which does not meet our specifications.
  • CBR 2514 022026 Feb 17, 2026 · Service Bulletin/Repair Instructions
    CBR - This procedure provides a temporary corrective action for the “Lost Communication to Alternator” message and Vehicle Master Control Unit (VMCU) DTC C103508 caused by a software issue.
  • CBR 2361 022026 Feb 13, 2026 · Service Bulletin/Repair Instructions
    CBR - Observing debris within the cooling system is possible, with this debris potentially being dark and resembling sand.
  • SC S4743 202601 Jan 1, 2026 · Service Campaign
    SC - MCO/VECI Label Reprint.
  • FI S4703 202601 Jan 1, 2026 · Service Campaign
    FI - Elemental Chassis Fairing Replacement.
  • CBR 2548-1 202601 Jan 20, 2026 · Service Bulletin/Repair Instructions
    CBR - Shock Interference With “Z” Springs.
  • CBR 2545-1 202601 Jan 6, 2026 · Service Bulletin/Repair Instructions
    CBR - U114688 VMCU Communication Fault - VN (4).
  • CBR 2540-5 202601 Jan 15, 2026 · Service Bulletin/Repair Instructions
    CBR - Upper Bunk Restraint System – Plastic Gable Retention Field Fix.
Source: NHTSA manufacturer communications files.