Model year

2019 Western Star 4700

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year1460k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2019 Western Star 4700 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

14 recall campaigns cover the 2019 Western Star 4700

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Western Star 4700
CampaignFiledSubjectComponentVehiclesRemedy
21V-896Nov 17, 2021Tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturerTires307Part replacement
21V-882Nov 12, 2021Affected trucks have a power stud that passes through the bulkheadElectrical system6,100Part replacement
21V-326May 7, 2021Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leakFuel system9,662Part replacement
21V-206Mar 24, 2021Ground harness wiring may be undersized and may cause a connector to meltElectrical system5,111Part replacement
20V-642Oct 16, 2020Internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedlyPowertrain4,329Software update
20V-281May 18, 2020Particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harnessElectrical system2,987Part replacement
20V-127Mar 3, 2020Brake caliper mounting bolts may have been insufficiently tightenedBrakes2,585Repair or modification
19V-171Mar 5, 2019Vehicles are accumulating distance in kilometers, but the odometer display is labeled as being milesElectrical system361Part replacement
18V-913Dec 19, 2018Affected vehicles may have loose steering and tie rod arm boltsSteering501Repair or modification
18V-903Dec 19, 2018Internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movementPowertrain6,795Software update
18V-703Oct 5, 2018Brake caliper mounting bolts may have been insufficiently tightenedBrakes5,534Repair or modification
18V-641Sep 19, 2018Sidewall steel body cords may be exposed, which can cause unexpected, rapid air loss during useTires201Part replacement
18V-353May 29, 2018Brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosenBrakes8,741Repair or modification
18V-191Mar 26, 2018Affected trucks have a power stud that passes through the bulkheadElectrical system7,128Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2019 Western Star 4700

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    301 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • PB-47-900-WST Jun 1, 2026 · Service Bulletin/Repair Instructions
      Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals
    • TSB26-008-WST Apr 30, 2025 · Service Bulletin/Repair Instructions
      Service Solution for DT12 Oil Plug Ports
    • CXA 3_25_NOx Mar 20, 2025 · Other
      CX Advocate for NOx conversion low faults
    • CXA 2_25_Turbo Oil Drain Feb 20, 2025 · Other
      CX Advocate for turbo oil drain cracking
    • CXA 2_25_NOx Feb 20, 2025 · Other
      CX Advocate for NOx conversion low faults
    • SS778-WST Jan 14, 2025 · Other
      Service Solution for Power Steering Reservoir Fill Cap Venting
    • CXA 1_16_Turbo Oil Drain Jan 16, 2025 · Other
      CX Advocate for turbo oil drain cracking
    • CXA 1_16_NOx Jan 16, 2025 · Other
      CX Advocate for NOx conversion low faults
    • CXA 1_16_DD13 Altitude Jan 16, 2025 · Other
      CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
    • CXA 1_16_CARB Truck Chec Jan 16, 2025 · Other
      CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
    • CXA 11_21_CARB Truck Chec Nov 21, 2024 · Other
      CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
    • WI24-019 Nov 11, 2024 · Warranty Program/Extension
      Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
    • CXA_10_17_CARB Truck Chec Oct 17, 2024 · Other
      CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
    • SS1023366-Detroit Oct 1, 2024 · Other
      Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
    • SS1023366-Detroit Sep 16, 2024 · Other
      Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
    • CXA 7_24_NOx Jul 18, 2024 · Other
      CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission.
    • CXA 06_24_Clutch Bolts Jun 21, 2024 · Other
      CX Advocate communication for clutch bolts
    • CXA 06_24_NOx Jun 21, 2024 · Other
      CX Advocate communication for NOx conversion low faults
    • VSWP Customer Letter May 21, 2024 · Other
      Customer letter regarding variable speed water pump.
    • SS734-WST May 24, 2024 · Other
      Service Solution for Thread Spring Pin Suspension Alignment & Installation
    • SS763-WST May 8, 2024 · Other
      Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
    • TSB35-023-WST May 29, 2024 · Service Bulletin/Repair Instructions
      Technical Service Bulletin for New Final Drive Over Heat Diagnostic
    • ICI24-006 Feb 20, 2024 · Service Bulletin/Repair Instructions
      Important Campaign Information letter for FL974 - Revised Bulletin & Population
    • FL974 Feb 20, 2024 · Service Bulletin/Repair Instructions
      Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been ad…
    • FL974 Jan 19, 2024 · Service Bulletin/Repair Instructions
      Emissions Recall: Cummins DEF Sensor Shortage
    • SBW83-030 Jun 27, 2022 · Service Bulletin/Repair Instructions
      Updated Western Star Service Bulletin for HVAC Actuator Replacement
    • SBW83-030 May 10, 2022 · Service Bulletin/Repair Instructions
      Western Star Service Bulletin for HVAC Actuator Replacement. The wiring harness of the actuator of the fresh air recirculation door on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
    • SBW49-020 Feb 15, 2022 · Service Bulletin/Repair Instructions
      Western Star Service Bulletin for DEF Connector Reinforcement Caps
    • SBW41-002 Jan 6, 2022 · Service Bulletin/Repair Instructions
      Revised Western Star Service Bulletin for Drive Line Vibration. Minor note: added an update of document previously submitted. The related VMRS codes are added
    • CALWS83-001REV Dec 9, 2021 · Service Bulletin/Repair Instructions
      HVAC Actuator Wiring Harness. Revision History: Service kit part number changed from RDH RD5 17147 0 to WWS RD-3-9069-0 on 12/9/21. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped wi…
    • ICI21-030 Oct 18, 2021 · Service Bulletin/Repair Instructions
      SF626 Western Star Window Replacement Inspection Notification. This letter is to inform you that Field Service Campaign SF626 Western Star Window Replacement Inspection Notification campaign was released.
    • CALWS83-001 Sep 10, 2021 · Service Bulletin/Repair Instructions
      Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion …
    • SBW54-080 Jun 10, 2021 · Service Bulletin/Repair Instructions
      Western Star Service Bulletin for Key Fob ID Retention. Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle.
    • SS1033094 May 12, 2017 · Service Bulletin/Repair Instructions
      Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
    • WSTCAE180-2020 Oct 13, 2020 · Service Bulletin/Repair Instructions
      Portland Truck Plant Paint Changes
    • WSTCAE177-2020 Aug 26, 2020 · Service Bulletin/Repair Instructions
      Meritor Transfer Case Updates
    • WSTCAE176-2020 Aug 20, 2020 · Service Bulletin/Repair Instructions
      Removable Front Tow Hook Changes
    • WSTCAE170-2019 Jan 17, 2019 · Service Bulletin/Repair Instructions
      New Valeo A/C Compressor
    • WSTCAE169-2018 Dec 18, 2018 · Service Bulletin/Repair Instructions
      Electronic Stability Control Requirement for US and Canadian Tractors
    • SBW98003 Dec 1, 2016 · Service Bulletin/Repair Instructions
      Paint Peeling, Hood.
    • SS701-WST2021 Apr 29, 2021 · Service Bulletin/Repair Instructions
      Service Solution for DT12 Harness Chaffing - PT Can Faults. Transmission will not shift into Gear while driving or will not start and trigger multiple PT CAN Fault Codes.
    • 16TS-08REV Apr 19, 2021 · Service Bulletin/Repair Instructions
      Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
    • WI21-009 Apr 19, 2021 · Service Bulletin/Repair Instructions
      Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
    • WI21-008 Apr 6, 2021 · Service Bulletin/Repair Instructions
      Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
    • D21M3 Mar 16, 2021 · Service Bulletin/Repair Instructions
      Detroit Field Service Campaign for DT12 Gear Grind During Downshift Software Update.
    • WP60-100 Mar 10, 2021 · Service Bulletin/Repair Instructions
      Updated Western Star Parts Technical Bulletin for Universal Design Floor Mats. This bulletin replaces the version dated February 12, 2021. Information about parts notes in the Paragon system have been added and the trimming instructions are revised. Univers…
    • SBW54-057 Oct 27, 2020 · Service Bulletin/Repair Instructions
      Western Star Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved t…
    • WP21-007 Mar 22, 2021 · Service Bulletin/Repair Instructions
      Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
    • TechTalk6504 Feb 10, 2021 · Service Bulletin/Repair Instructions
      Tech Talk continued discussion on code spn 523525 fmi 14.
    • WI21-004 Feb 1, 2021 · Service Bulletin/Repair Instructions
      Warranty Information Letter for Detroit Resources: Exploded View DD Platform and DT12 Posters. Detroit's TechComm team created visual aids for the network and released exploded view posters for DD platform engines. In early 2021, Detroit added multiple DT12…
    • 21OEM-06 Feb 19, 2021 · Service Bulletin/Repair Instructions
      Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest …
    • WP60-100 Feb 12, 2021 · Service Bulletin/Repair Instructions
      Western Star Parts Technical Bulletin for Universal Design Floor Mats. Universal floor mat designs fit multiple cab configurations and may require trimming. Trim lines displaying size options are scored into the pad side of the mat; use an existing floor ma…
    • ICI21-003 Feb 15, 2021 · Service Bulletin/Repair Instructions
      Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers a…
    • WI21-006 Feb 15, 2021 · Service Bulletin/Repair Instructions
      Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
    • WI21-005 Feb 15, 2021 · Service Bulletin/Repair Instructions
      Warranty Information Letter for Body Builder/Truck Equipment Manufacturer Demonstration Program.
    • WI20-014R Feb 8, 2021 · Service Bulletin/Repair Instructions
      Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimi…
    • TechTalk6504 Jan 12, 2021 · Service Bulletin/Repair Instructions
      Tech Talk discussion on code spn 523525 fmi 14.
    • 21TS-01 Jan 25, 2021 · Service Bulletin/Repair Instructions
      Technical Service Letter for Detroit Bearing Failures - Standard Diagnostic Times. DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two …
    • 21TS-03 Jan 25, 2021 · Service Bulletin/Repair Instructions
      Technical Service Letter for GHG17 1-Box Inlet and Outlet Exhaust Clamps. There is a short supply of exhaust clamps, part number DDE A6809950502, used as inlet and outlet exhaust clamps on GHG17 heavy duty engines (DD13, DD15 and DD16) with a 1-Box aftertre…
    • WI21-003 Jan 25, 2021 · Service Bulletin/Repair Instructions
      Warranty Information Letter for Detroit Bearing Failures - Standard Diagnostic Times. DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has t…
    Source: NHTSA manufacturer communications files.