Complaints over time
Complaints about the 2010 Zero S peaked in 2014, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2010 Zero S
Body and fuel not decoded. Owner complaints on file from Aug 25, 2014 to Aug 25, 2014.
Recall campaigns covering this model year1160 vehicles or units across those campaigns
Owner complaints1Close to the median 2010 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2010 Zero S name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2010 Zero S
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 11V-282 | May 16, 2011 | Front brake caliper bracket may experience permanent deformation when subjected to high braking loads | Brakes | 160 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2010 Zero S
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Aug 25, 2014Failure Nov 15, 2010200 milesPortland, MEEngine, Vehicle speed control
TWO COMPONENTS OF THIS MOTORCYCLE, THE DRIVE MOTOR AND THE THROTTLE CONTROL ARE SUSCEPTIBLE TO FAILURE WITHOUT WARNING. BOTH HAVE FAILED TWICE ON MY MOTORCYCLE, THE VEHICLE HAS LESS THAN 1800 MILES ON IT TODAY. MOTOR FAILURES WERE WHILE TRAVELING ON THE ROAD AND CAUSED AN INSTANT AND IRRECOVERABLE LOSS OF POWER. LUCKILY, IN BOTH CASES IT WAS IN A 30 OR 35 MPH SPEED ZONE WITHOUT MUCH TRAFFIC, SO I COULD SAFELY RETIRE TO THE SIDE OF THE ROAD. AT HIGHER SPEEDS AND WITH MORE TRAFFIC, THIS MAY NOT HAVE BEEN AS EASY TO ACCOMPLISH. AFTER THE FIRST INCIDENT, THE MANUFACTURER REPAIRED THE MOTOR, SAYING THAT THE BRUSHES HAD FAILED. THEY TOLD ME THAT UPGRADED MOTOR BRUSHES HAD BEEN PUT INTO THE REBUILT MOTOR. THESE NEW BRUSHES LASTED PERHAPS ANOTHER 1000 MILES OF TRAVEL BEFORE THE SAME TYPE OF FAILURE OCCURRED. THROTTLE CONTROL, IN BOTH CASES, SEEM TO HAVE FAILED WHILE THE VEHICLE WAS AT REST, SO I DON'T KNOW WHAT THE POTENTIAL IS FOR THIS TO OCCUR WHILE IN MOTION. THE THROTTLE CONTROLS, UPON TURNING ON THE ELECTRIC MOTORCYCLE, DID NOT RESPOND TO INPUT, I.E. THE MOTORCYCLE WOULD NOT MOVE. THE FIRST TIME, THE MANUFACTURER REPLACED THE THROTTLE CONTROL. THE SECOND OCCURRENCE WAS YESTERDAY, SO I DON'T KNOW HOW IT WILL BE RESOLVED. THIS LAST OCCURRENCE IS WHAT FINALLY PROMPTED ME TO FILE THIS COMPLAINT ABOUT THE REAL RISK OF SUDDEN LOSS OF POWER AND THE POSSIBLE CONSEQUENCES. *TR
NHTSA complaint 10628246
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.