Complaints over time
Complaints about the 2015 Zero SR peaked in 2017, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 Zero SR
Motorcycle, electric, built in United States. Owner complaints on file from Jul 29, 2017 to Jul 29, 2017.
Recall campaigns covering this model year196 vehicles or units across those campaigns
Owner complaints1Below the median 2015 motorcycle
Severity index100.02015 motorcycles average 12.7
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2015 Zero SR name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2015 Zero SR
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 16V-610 | Aug 22, 2016 | Affected motorcycles have a DC-DC converter that may have insufficient output power | Electrical system | 96 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 Zero SR
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jul 29, 2017Failure Nov 29, 2016ST. Stefan OB Leoben, AEElectrical system, Exterior lighting, Unknown or otherCrash
I AM A NEW OWNER OF THIS MOTORCYCLE AND IT FALLS OUT THE LIGHT AND AS I NOTICED UNCONTROLLED THE SIGNAL LIGHT, BRAKE BOOSTER, ABS .. . IT IS VERY DANGEROUS TO DRIVE WITH THIS BIKE AND YOU COULD GET A PENALTY IN OUR COUNTRY . THE MOTORCYCLE WAS ONLY USED FOR SHORT DISTANCES. I HAVE THE OPINION THAT NOT EVERY CUSTOMER CAN BE AN EXPERT AND CONSTANTLY CHECK THE NEWLY PURCHASED (6000KM TOTAL MILEAGE) MOTORCYCLE FOR MANUFACTURER ERROR OR EVEN WORSE MAYBE AN ACCIDENT. THE MANUFACTURER REFUSES ANY WARRANTY PROCESSING BY THE REASONS THAT IT HAS NOT BEEN BUILT DURING THIS PERIOD EVEN THOUGH THE SAME FAULT HAS OCCURRED. APPARENTLY THERE IS THE PROBLEM WITH SEVERAL DC / DC CONTROLLERS AND THE INTERNET IS FULL OF VERY DISCUSSE ABOUT THAT. UNFORTUNATELY, I CAN NO LONGER CHECK THAT 2014 (FROM THIS YEAR IS THE REGULATOR) MODELS HAVE THE SAME PROBLEM SINCE THE INFORMATION ABOUT ZERO MOTORCYCLES DISAPPEARED AT YOUR HOMPAGE. I THINK IT IS DEFINITELY NOT THE PROBLEM OF THE CUSTOMER TO PAY THE PRODUCT ERRORS. I HAVE STILL ONE TIME THE ACCUMULATOR HAD ALREADY A CAPACITY FAILURE AND A POWER DROP OF THE ENGINE TO ZERO DURING ONE RIDE !!
NHTSA complaint 11011419
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
1 manufacturer communication cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- ZMDN 83022 Aug 30, 2022 ยท Service Bulletin/Repair Instructions
Cypher II Firmware Update Notice
Source: NHTSA manufacturer communications files.