Campaign 19V-665

Screw connection on the upper hood catch may have been improperly tightened

View NHTSA filingAll Daimler Vans campaigns
Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.

Consequence

A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 19V665000. Text as published by NHTSA.
Vehicles covered

8 product lines are covered

Owner complaints filed with NHTSA about latches and locks on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 19V-665
MakeModelModel yearsComplaints on this component
FreightlinerSprinter 15002018 to 20190
FreightlinerSprinter 25002018 to 20190
FreightlinerSprinter 35002018 to 20190
FreightlinerSprinter 45002018 to 20190
Mercedes-BenzSprinter 15002018 to 20190
Mercedes-BenzSprinter 25002018 to 20190
Mercedes-BenzSprinter 35002018 to 20190
Mercedes-BenzSprinter 45002018 to 20190
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.