Model line

Mercedes-Benz Sprinter 3500

Every Mercedes-Benz Sprinter 3500 model year on file, 2015 to 2026. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years21213 involved a crash, fire, injury or death
Model years122015 to 2026
Recall campaigns82Distinct campaigns listing it
Service bulletins1,184Summed across model years
By model year

The 2016 model year drew the most complaints, 62, 29% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

02040608020152016622017201820192020202120222023202420252026
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Components

Brakes leads the Mercedes-Benz Sprinter 3500 complaint record

Owner complaints across all model years, by component.

Brakes
50
Stability and traction control
35
Speed control
35
Electrical system
32
Powertrain
31
Airbags
24
Wheels
20
Engine and cooling
15
Structure
14
Driver assistance
12
Source: NHTSA ODI complaints file.
Model years

The record for each Mercedes-Benz Sprinter 3500 model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Mercedes-Benz Sprinter 3500 by model year
YearBodyComplaintsSeverity indexPeer indexRecallsInvestigationsBulletins
2026Not decoded0NoneNone005
2025Not decoded0NoneNone0037
2024Other30.03003089
2023Other170.01,70060103
2022Van80.02676089
2021Van812.5200160124
2020Other137.7650220137
2019Van2718.5491410182
2018Other90.045010257
2017Other280.01,4009299
2016Other628.16,200162128
2015Other372.71,850151134
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls

Recent campaigns covering the Mercedes-Benz Sprinter 3500

  • 25V-609 Sep 12, 2025
    Longitudinal frame members may not be reinforced properly
    Structure · 4 vehicles
  • 25V-135 Feb 28, 2025
    Parking brake cable bracket welds may fail and disengage the parking brake
    Brakes · 88 vehicles
  • 24V-930 Dec 13, 2024
    Instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions
    Electrical system · 697 vehicles
  • 24V-517 Jul 9, 2024
    Spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position
    Suspension · 1,232 vehicles
  • 24V-225 Mar 24, 2024
    12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power
    Electrical system · 99 vehicles
  • 24V-166 Mar 1, 2024
    Main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake…
    Electrical system · 828 vehicles
  • 23V-876 Dec 21, 2023
    Partition wall may be missing bolts, allowing the wall to detach during a crash
    Structure · 387 vehicles
  • 23V-875 Dec 21, 2023
    Longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the…
    Structure · 3,739 vehicles
  • 23V-874 Dec 21, 2023
    Connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control
    Structure · 9 vehicles
  • 23V-849 Dec 15, 2023
    Front left suspension strut bolt may not be secured properly, which can result in a loss of steering control
    Suspension · 33 vehicles
Source: NHTSA ODI recalls file.