Campaign 19V-709

Rear door window trim may detach

View NHTSA filingAll Mercedes-Benz campaigns
Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.

Consequence

The detached trim can become a road hazard, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 19V709000. Text as published by NHTSA.
Vehicles covered

4 product lines are covered

Owner complaints filed with NHTSA about structure on these vehicles: 3, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 19V-709
MakeModelModel yearsComplaints on this component
Mercedes-BenzGLE 35020203
Mercedes-BenzGLE 45020200
Mercedes-BenzGLS 580 4MATIC20200
Mercedes-BenzGLS45020200
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.