Campaign 21V-825

Software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse

View NHTSA filingAll Volkswagen campaigns
Defect summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 21V825000. Text as published by NHTSA.
Vehicles covered

16 product lines are covered

Owner complaints filed with NHTSA about back-over prevention on these vehicles: 14, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-825
MakeModelModel yearsComplaints on this component
AudiA320221
AudiA420221
AudiA520220
AudiA820210
AudiE-Tron20222
AudiQ320228
AudiQ5 Sportback20222
AudiQ720220
AudiQ820220
AudiRS 6 Avant20220
AudiRS Q820220
AudiS320220
AudiS520220
AudiS820210
AudiSQ720220
AudiSQ820220
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.