Campaign 23V-075

Incompatible steering system draglink parts may have been installed during the vehicle assembly process, potentially resulting in long-term damage…

Defect summary

Gillig, LLC (Gillig) is recalling certain 2022-2023 Low Floor transit and shuttle buses. Incompatible steering system draglink parts may have been installed during the vehicle assembly process, potentially resulting in long-term damage of the steering system.

Consequence

A damaged steering system can result in a loss of vehicle handling and control, increasing the risk of a crash.

Remedy

Gillig will inspect and, when necessary, replace and tighten the draglink rod, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V075000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about steering on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-075
Make	Model	Model years	Complaints on this component
Gillig	LOW Floor	2022 to 2023	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

1 service bulletin on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

24V-514 Jul 5, 2024
Steering spline shaft fasteners may have been improperly tightened, allowing the steering spline shaft to loosen
22V-801 Oct 24, 2022
Steering shaft grease fitting may contact and damage the protective shroud
20V-392 Jul 2, 2020
Shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist
19V-059 Jan 28, 2019
Ball stud of the steering system draglink may not have been properly tightened
17V-559 Sep 8, 2017
Coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist
15E-009 Feb 18, 2015
Affected hydraulic pumps may have manufacturing inconsistencies with the spool assembly which may result in unexpected changes in the steering effort