Campaign 24V-514

Steering spline shaft fasteners may have been improperly tightened, allowing the steering spline shaft to loosen

Defect summary

Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The steering spline shaft fasteners may have been improperly tightened, allowing the steering spline shaft to loosen.

Consequence

A loose steering shaft can cause a complete loss of steering control, increasing the risk of a crash.

Remedy

Gillig will tighten the fasteners, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V514000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about steering on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-514
Make	Model	Model years	Complaints on this component
Gillig	LOW Floor	2023 to 2024	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

23V-075 Feb 10, 2023
Incompatible steering system draglink parts may have been installed during the vehicle assembly process, potentially resulting in long-term damage…
22V-801 Oct 24, 2022
Steering shaft grease fitting may contact and damage the protective shroud
20V-392 Jul 2, 2020
Shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist
19V-059 Jan 28, 2019
Ball stud of the steering system draglink may not have been properly tightened
17V-559 Sep 8, 2017
Coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist
15E-009 Feb 18, 2015
Affected hydraulic pumps may have manufacturing inconsistencies with the spool assembly which may result in unexpected changes in the steering effort