Filter on, saved
  • Manufacturer Adaptive Mobility Systems (not used on this page)×
Major brands, 2015 onClear all
Campaign 25V-463

Electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display

View NHTSA filingAll Daimler Vans campaigns
Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

Source: NHTSA ODI recalls file, campaign 25V463000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about back-over prevention on these vehicles: 1, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 25V-463
MakeModelModel yearsComplaints on this component
Mercedes-BenzMetris2020 to 20231
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.